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Little Hotelier

littlehotelier.com

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Spec score 8.9 #1 of 24 in Hotel Website Builders

What it is

Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.

Spec sheet

What it does
Little Hotelier is SiteMinder-powered cloud property-management software for small hotels, inns, B&Bs and similar properties.Read 15 Oct 2026 · littlehotelier.com
Purpose
Little Hotelier is an all-in-one property management platform designed for small accommodation properties.Read 9 Oct 2026 · littlehotelier.com
Free plan
NoRead 20 Sep 2026 · littlehotelier.com
Trial
The site offers a 30-day free trial with access to the full product during the free period.Read 9 Oct 2026 · littlehotelier.com
API
SiteMinder's developer portal documents REST APIs covering rates, availability, restrictions and bookings, plus Direct Booking API and partner channels.Read 15 Oct 2026 · developer.siteminder.com
Integrations
The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price.Read 15 Oct 2026 · littlehotelier.com
Mobile app coverage
ios and androidRead 20 Sep 2026 · littlehotelier.com
Security
The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries.Read 15 Oct 2026 · littlehotelier.com
Support
Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages.Read 15 Oct 2026 · littlehotelier.com
Headquarters
Sydney, AustraliaRead 28 Sep 2026 · littlehotelier.com
Founded
2006Read 28 Sep 2026 · littlehotelier.com
Maker
Little Hotelier is powered by SiteMinder, which was founded in 2006 and is headquartered in Sydney, Australia.Read 9 Oct 2026 · siteminder.com
Channel connections
The site says Little Hotelier connects to more than 450 booking channels.Read 9 Oct 2026 · littlehotelier.com
Channel manager
The channel manager synchronizes rates, inventory and reservations with more than 450 booking channels, including Booking.com, Expedia and Airbnb.Read 15 Oct 2026 · littlehotelier.com
Company founding
SiteMinder says it was founded in Sydney in 2006; LinkedIn lists Little Hotelier itself as founded in 2013.Read 15 Oct 2026 · siteminder.com
Company headquarters
SiteMinder lists its headquarters at Level 7, Suite 7.01, 155 Clarence Street, Sydney, New South Wales, Australia.Read 15 Oct 2026 · siteminder.com
Company legal name
The site identifies SiteMinder Limited (ACN 121 931 744) as the Australian operating company.Read 15 Oct 2026 · siteminder.com
Company size
LinkedIn lists SiteMinder as a public software company with 1,001–5,000 employees and Sydney headquarters.Read 15 Oct 2026 · linkedin.com
Core tools
Its product includes a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments and mobile app.Read 9 Oct 2026 · littlehotelier.com
Direct booking
Its booking engine can be embedded in a website or linked from social media, with extras, packages, promo codes, multiple languages and currencies.Read 15 Oct 2026 · littlehotelier.com
Documentation
The pricing FAQ says customers receive hundreds of online resources, a knowledge base, online learning and videos.Read 15 Oct 2026 · littlehotelier.com
Dynamic pricing
Dynamic Revenue Plus supplies daily pricing recommendations and alerts based on market and property performance data.Read 15 Oct 2026 · littlehotelier.com
Front desk calendar
A drag-and-drop calendar handles reservations, room assignments, check-ins, check-outs, guest emails, invoices and housekeeping reports.Read 15 Oct 2026 · littlehotelier.com
Guest communications
Guest Engagement provides automated communication intended to keep guests informed before and during stays.Read 15 Oct 2026 · littlehotelier.com
Hosting model
Little Hotelier is completely cloud-based and requires no software download, with access from desktop, tablet or mobile over the internet.Read 15 Oct 2026 · littlehotelier.com
Integration costs
Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange; each app provider sets its own price.Read 9 Oct 2026 · littlehotelier.com
Limit: mobile app
App Store reviews describe cumbersome payments, confusing errors, occasional double charges, limited editing and an interface that is not always user friendly.Read 15 Oct 2026 · apps.apple.com
Limit: payment disputes
A G2 reviewer says a chargeback was rejected despite supplying stay and invoice evidence and that the finance response lacked explanation.Read 15 Oct 2026 · g2.com
Limit: performance and flexibility
Reviewers report slow or unreliable performance, glitches, limited reporting and inflexible booking or account workflows.Read 15 Oct 2026 · capterra.com
Limit: pricing and fees
Review summaries mention price increases, extra charges and concern that the feature set can feel basic for the cost.Read 15 Oct 2026 · getapp.com
Metasearch
The metasearch add-on advertises through Google Hotel Ads, Trivago and Tripadvisor and charges when completed stays are delivered.Read 15 Oct 2026 · littlehotelier.com
Mobile app
The mobile app sends booking notifications and lets users edit reservations, manage availability and closures, check guests in or out and take payments.Read 15 Oct 2026 · play.google.com
Notable news (2025-10-01)
SiteMinder announced a next-generation Little Hotelier platform adding advanced distribution and revenue tools aimed at small properties.Read 15 Oct 2026 · siteminder.com
Payment security
Little Hotelier Payments describes its payment processing as PCI-DSS compliant.Read 9 Oct 2026 · littlehotelier.com
Payments
Little Hotelier Payments supports cards, virtual cards, Apple Pay, Google Pay and iDEAL, with payment rules, invalid-card alerts and refunds.Read 15 Oct 2026 · littlehotelier.com
Plan limits
The pricing page lists a 1% booking fee for Flex and says variable booking fees are calculated from Little Hotelier bookings net of cancellations.Read 9 Oct 2026 · littlehotelier.com
Praise: centralised operations
Independent reviews commonly praise handling reservations, rates, availability and multiple OTAs from one place, with mobile access for off-site work.Read 15 Oct 2026 · hoteltechreport.com
Praise: ease and support
Reviewers repeatedly describe the system as easy to use and say chat or support staff are helpful, responsive and able to investigate channel problems.Read 15 Oct 2026 · getapp.com
Privacy controls
SiteMinder describes encryption, firewalls, access controls, SSL/TLS transfer protection, PCI DSS certification and annual audits in its privacy policy.Read 15 Oct 2026 · siteminder.com
Property accounting
YesRead 20 Sep 2026 · littlehotelier.com
Property size
The pricing FAQ says Little Hotelier specializes in properties with 1–30 rooms.Read 9 Oct 2026 · littlehotelier.com
Rating on Apple App Store
4.7 out of 5 from 476 ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.1 out of 5 from 237 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
3.7 out of 5 from 5 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.1 out of 5 from 236 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
4.5 out of 5 from 1.13K reviewsRead 15 Oct 2026 · play.google.com
Rating on HotelTechReport
4.6 out of 5 from 1,769 reviewsRead 15 Oct 2026 · hoteltechreport.com
Rating on Trustpilot
4.4 out of 5 from 770 reviewsRead 15 Oct 2026 · trustpilot.com
Revenue insights
Insights compares a property with up to 10 competitors and shows rate trends as far as 90 days ahead.Read 15 Oct 2026 · littlehotelier.com
SDKs
The developer portal presents APIs and partner integration programs but does not list a public Little Hotelier SDK.Read 15 Oct 2026 · developer.siteminder.com
Third-party integrations
The app store connects customers with third-party apps for services including guest communication, review management, contactless check-ins and marketing.Read 9 Oct 2026 · littlehotelier.com

Plans and prices

Pro Price not published monthly; price calculated from room count 400+ channels · phone, email and chat support · metasearch add-on · website and business-intelligence add-ons Read 15 Oct 2026 · littlehotelier.com
Basics (directory listing) $29 a month monthly booking engine · channel manager · calendar · mobile app Read 15 Oct 2026 · getapp.com
Revenue Optimiser (directory listing) $109 a month monthly Basics features · rate-parity insights · competitor-rate intelligence · metasearch · Dynamic Revenue Plus Read 15 Oct 2026 · getapp.com
Basics Price not published monthly; plus 1% of total booking value up to 5 channels · recommended for 10 rooms or fewer · email/chat support · mobile app Read 15 Oct 2026 · littlehotelier.com
Flex Priced on request From per month, plus 1% booking fee 24/7 chat and email support · Price varies by room count Read 9 Oct 2026 · littlehotelier.com

Every Little Hotelier plan and price →

Strong points and limits

Strong points

  • Connects to more than 450 booking channels
  • 30-day trial includes full product access
  • Mobile app supports reservation and guest tasks
  • Includes property accounting
  • App connections through Hotel Exchange have no Little Hotelier fee

Limits

  • No free plan
  • Flex has a 1% booking fee
  • Third-party app providers set their own prices

Who it suits

Little Hotelier is aimed at small accommodation properties, particularly those within the stated 1–30-room range. Its mobile app and booking, guest, payment and reporting tools may suit operators managing reservations and guest tasks across web and mobile.

Verdict

Little Hotelier brings booking, guest, payment and property-management tools together for smaller properties. The 30-day full-product trial is useful for evaluating it, but plan prices are not provided here and Flex carries a booking fee.

Where Specifiction places it

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