Little Hotelier vs Octorate
Little Hotelier
littlehotelier.com
Octorate
octorate.comSide by side
| Figure | Little Hotelier | Octorate |
|---|---|---|
| Price from | — | €8/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Hotel Website Builders | 8.9 (#1) | 8.8 (#3) |
| API | SiteMinder's developer portal documents REST APIs covering rates, availability, restrictions and bookings, plus Direct Booking API and partner channels. | Octorate provides API documentation, Swagger and Postman resources through its Integration Central. |
| Channel manager | The channel manager synchronizes rates, inventory and reservations with more than 450 booking channels, including Booking.com, Expedia and Airbnb. | The Channel Manager synchronizes rates, availability, restrictions and reservations across more than 160 OTA and partner connections. |
| Dynamic pricing | Dynamic Revenue Plus supplies daily pricing recommendations and alerts based on market and property performance data. | Dynamic Pricing connects RMS partners and market analytics to publish approved rate changes through the PMS, channels and booking engine. |
| Founded | 2006 | Octorate's official history says it was founded in 2012 after development began in 2010. |
| Headquarters | Sydney, Australia | Rome, Italy |
| Integrations | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. | The Partner Hub lists integration categories including OTAs, metasearch, revenue management, GDS, payment gateways, smart solutions, AI, housekeeping, administration and property-management software. |
| Mobile app | The mobile app sends booking notifications and lets users edit reservations, manage availability and closures, check guests in or out and take payments. | The iOS and Android app lets staff view and update reservations, calendars, rates, availability, check-ins and operational tasks. |
| Payment security | Little Hotelier Payments describes its payment processing as PCI-DSS compliant. | Payment Manager states PCI-DSS, PSD2/SCA and 3-D Secure support for card and online payment flows. |
| Rating on Apple App Store | 4.7 out of 5 from 476 ratings | 1.7 out of 5 from 3 ratings |
| Rating on Capterra | 4.1 out of 5 from 237 reviews | 4.0 out of 5 from 33 reviews |
| Rating on G2 | 3.7 out of 5 from 5 reviews | 4.0 out of 5 from 13 reviews |
| Rating on GetApp | 4.1 out of 5 from 236 reviews | 4.0 out of 5 from 33 reviews |
| Rating on Trustpilot | 4.4 out of 5 from 770 reviews | 4.8 out of 5 from 668 reviews |
| Support | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. | The site advertises 7/7 support and says onboarding helps with calendars, OTA mappings, rates and booking forms. |
Plans
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.
Octorate
Octorate is a cloud hospitality platform for managing reservations and property operations across hotels, B&Bs, vacation rentals, hostels, campsites and other properties. Its PMS, Channel Manager and Booking Engine bring operational and booking tools together. The Channel Manager syncs rates, availability, content, messages and restrictions across Booking.com, Airbnb, Expedia and other channels. The Booking Engine supports direct website bookings with real-time availability, multilingual checkout and secure payments; the site advertises 0% commissions. OctoAgent handles guest messages on WhatsApp, email, OTA channels and phone around the clock, escalating requests with a priority and deadline. Its iOS and Android app covers reservations, calendars, rates, availability, check-in tasks, vouchers and daily operations. Octorate also lists payment processing, cleaning management and dynamic pricing. It provides API documentation and integration resources, and describes payment flows as PCI-DSS compliant, with PSD2/SCA and 3D Secure. The plans include a 14-day trial and no free plan. Pricing is on request; the Basic plan is listed from €8 per room per month, an example price for seven units.