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Octorate

octorate.com

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Spec score 8.8 #3 of 24 in Hotel Website Builders

What it is

Octorate is a cloud hospitality platform for managing reservations and property operations across hotels, B&Bs, vacation rentals, hostels, campsites and other properties. Its PMS, Channel Manager and Booking Engine bring operational and booking tools together. The Channel Manager syncs rates, availability, content, messages and restrictions across Booking.com, Airbnb, Expedia and other channels. The Booking Engine supports direct website bookings with real-time availability, multilingual checkout and secure payments; the site advertises 0% commissions. OctoAgent handles guest messages on WhatsApp, email, OTA channels and phone around the clock, escalating requests with a priority and deadline. Its iOS and Android app covers reservations, calendars, rates, availability, check-in tasks, vouchers and daily operations. Octorate also lists payment processing, cleaning management and dynamic pricing. It provides API documentation and integration resources, and describes payment flows as PCI-DSS compliant, with PSD2/SCA and 3D Secure. The plans include a 14-day trial and no free plan. Pricing is on request; the Basic plan is listed from €8 per room per month, an example price for seven units.

Spec sheet

What it does
Octorate is an all-in-one hospitality platform combining PMS, channel distribution, direct booking, payments, guest communications and revenue tools.Read 20 Oct 2026 · octorate.com
Product
Octorate is a cloud hospitality platform combining PMS, Channel Manager, Booking Engine, payments, Self Check-in and AI-powered guest communications.Read 8 Oct 2026 · octorate.com
API
Octorate provides API documentation, Swagger and Postman resources through its Integration Central.Read 8 Oct 2026 · api.octorate.com
Integrations
The Partner Hub lists integration categories including OTAs, metasearch, revenue management, GDS, payment gateways, smart solutions, AI, housekeeping, administration and property-management software.Read 8 Oct 2026 · octorate.com
Privacy
Octorate’s privacy policy describes personal-data processing under GDPR and says it adopts reasonable security measures while noting it cannot guarantee absolute security for online transmission.Read 8 Oct 2026 · octorate.com
Support
The site advertises 7/7 support and says onboarding helps with calendars, OTA mappings, rates and booking forms.Read 8 Oct 2026 · octorate.com
Headquarters
Rome, ItalyRead 28 Sep 2026 · octorate.com
Founded
Octorate's official history says it was founded in 2012 after development began in 2010.Read 20 Oct 2026 · octorate.com
AI limitation
Terms warn that OctoAgent can generate inaccurate or fabricated content and require customers to supervise automated guest communications.Read 20 Oct 2026 · octorate.com
API documentation
Integration Central provides manuals, examples, dynamic Swagger, static documentation, Postman collections, FAQs and an access-request process.Read 20 Oct 2026 · api.octorate.com
API licence
Terms grant only a limited, revocable, non-transferable integration licence and allow quotas, suspension and changes without continuous-availability guarantees.Read 20 Oct 2026 · octorate.com
API limits
API documentation states a quota of 100 calls per accommodation every five minutes and one-hour access-token lifetime.Read 20 Oct 2026 · api.octorate.com
API technology
The public API is REST-based, returns JSON, supports standard HTTP verbs and provides OAuth or API-key authentication.Read 20 Oct 2026 · api.octorate.com
Booking Engine
The Booking Engine accepts commission-free direct reservations with live availability, rates, payment connections and PMS synchronization.Read 20 Oct 2026 · octorate.com
Bookings
The Booking Engine supports direct website bookings with real-time availability, updated rates, multilingual checkout and secure payments, and the site advertises 0% commissions.Read 8 Oct 2026 · octorate.com
Channel management
The Channel Manager syncs rates, availability, content, messages and restrictions across Booking.com, Airbnb, Expedia and other channels.Read 8 Oct 2026 · octorate.com
Channel Manager
The Channel Manager synchronizes rates, availability, restrictions and reservations across more than 160 OTA and partner connections.Read 20 Oct 2026 · octorate.com
Cloud deployment
The PMS runs in the cloud through a browser and mobile app, so normal front-desk use does not require local installation.Read 20 Oct 2026 · octorate.com
Company scale
Dylog's company profile reports Octorate serving more than 7,000 properties through 110+ international platforms, with 2,300 active clients and €2.5 million revenue.Read 20 Oct 2026 · dylog.it
Dynamic pricing
Dynamic Pricing connects RMS partners and market analytics to publish approved rate changes through the PMS, channels and booking engine.Read 20 Oct 2026 · octorate.com
Google Play listing
The Octochannel Android listing shows 5K+ downloads but no displayed user rating; its developer-declared safety panel says data is not encrypted and cannot be deleted.Read 20 Oct 2026 · play.google.com
Guest messaging
OctoAgent answers guests on WhatsApp, email, OTA channels and phone around the clock, escalating requests to the team with a priority and deadline.Read 8 Oct 2026 · octorate.com
Integration directory
Partner Hub lists integrations across OTAs, metasearch, GDS, payments, RMS, smart solutions, AI, housekeeping, administration and PMS software.Read 20 Oct 2026 · octorate.com
Legal maker
The contractual provider is Octorate S.R.L., VAT number 13493861002, registered at Via Filippo Caruso 23, Rome, Italy.Read 20 Oct 2026 · octorate.com
Limit: API and support experience
Software Advice reviews include reports of weeks-long support delays, outdated booking widgets, missing examples and difficulty obtaining API access.Read 20 Oct 2026 · softwareadvice.com
Limit: booking widgets
GetApp highlights a reviewer complaint that Octorate booking widgets look outdated and clunky on modern websites.Read 20 Oct 2026 · getapp.com
Limit: interface and analytics
G2 reviewers repeatedly criticize an outdated interface, limited analytics and insufficient customization for websites or advertisements.Read 20 Oct 2026 · g2.com
Limit: mobile reservation flow
An Apple reviewer says Octochannel cannot create a reservation directly in the app and instead redirects to a browser with another login step.Read 20 Oct 2026 · chrome-stats.com
Limit: support and synchronization
Capterra reviews report slow or hard-to-reach support, connectivity errors that can create overbookings or price discrepancies, and basic reports.Read 20 Oct 2026 · capterra.com
LinkedIn company profile
LinkedIn lists Octorate as privately held, headquartered in Rome, founded in 2015 and employing 51–200 people.Read 20 Oct 2026 · linkedin.com
Mobile
The mobile app for iOS and Android supports reservations, calendars, availability, rates, check-in tasks, vouchers and daily operations.Read 8 Oct 2026 · octorate.com
Mobile app
The iOS and Android app lets staff view and update reservations, calendars, rates, availability, check-ins and operational tasks.Read 20 Oct 2026 · octorate.com
Notable news: acquisition
Dylog's acquisition of Octorate was announced on 11 December 2017, with founder Fabrizio Scuppa remaining operational leader.Read 20 Oct 2026 · bebeez.it
Ownership and funding
A 2017 acquisition release says Dylog Italia acquired Octorate, which had previously received a €500,000 P101 Ventures investment round.Read 20 Oct 2026 · bebeez.it
Payment security
Payment Manager states PCI-DSS, PSD2/SCA and 3-D Secure support for card and online payment flows.Read 20 Oct 2026 · octorate.com
PMS operations
PMS Cloud manages reservations, check-in and checkout, housekeeping, invoicing, payments, reporting and multi-property workflows.Read 20 Oct 2026 · octorate.com
Praise: OTA connectivity
Capterra reviewers praise easy operation, broad OTA synchronization, reliable channel management, regulatory reports and responsive assistance.Read 20 Oct 2026 · capterra.com
Praise: support and reliability
Trustpilot reviewers commonly praise reliable booking management, an intuitive all-in-one system and helpful technical support.Read 20 Oct 2026 · trustpilot.com
Praise: usability and consolidation
G2 reviewers repeatedly describe Octorate as user-friendly and useful for managing bookings, listings and multiple channels from one place.Read 20 Oct 2026 · g2.com
Pricing model
Pricing is modular and depends on active modules, properties or units, connected channels and support level; the site says plans are monthly with no long-term commitments.Read 8 Oct 2026 · octorate.com
Rating on Apple App Store
1.7 out of 5 from 3 ratingsRead 20 Oct 2026 · apps.apple.com
Rating on Capterra
4.0 out of 5 from 33 reviewsRead 20 Oct 2026 · capterra.com
Rating on G2
4.0 out of 5 from 13 reviewsRead 20 Oct 2026 · g2.com
Rating on GetApp
4.0 out of 5 from 33 reviewsRead 20 Oct 2026 · getapp.com
Rating on Software Advice
4.0 out of 5 from 33 reviewsRead 20 Oct 2026 · softwareadvice.com
Rating on Trustpilot
4.8 out of 5 from 668 reviewsRead 20 Oct 2026 · trustpilot.com
Scale
Octorate says it is used in over 100 countries, manages more than 500,000 bookings per month and connects to over 160 OTA channels and partners.Read 8 Oct 2026 · octorate.com
Security and privacy
Octorate identifies GDPR compliance, a Rome-based data controller and a data-protection officer; deletion requests may take up to five working days.Read 20 Oct 2026 · octorate.com
Who it serves
The platform is designed for hotels, B&Bs, vacation rentals, hostels, campsites and property managers.Read 8 Oct 2026 · octorate.com

Plans and prices

Pro Priced on request Price on request Channel Manager · Booking Engine · PMS Cloud · Web Concierge AI · Metasearch · 7/7 support Read 20 Oct 2026 · octorate.com
Ultimate Priced on request Price on request Everything in Pro · Website Builder · WhatsApp Business · Business Intelligence · 7/7 support Read 20 Oct 2026 · octorate.com
Basic €8 a month From €8 / room per month (example price for 7 units) Channel Manager · Booking Engine · Activation support · 7/7 support Read 20 Oct 2026 · octorate.com

Every Octorate plan and price →

Strong points and limits

Strong points

  • Syncs rates and availability across booking channels
  • Booking Engine supports direct website bookings
  • Guest messaging works around the clock
  • Mobile app supports reservations and check-in tasks
  • API documentation and integration resources are available

Limits

  • No free plan
  • Pro and Ultimate prices are on request
  • Basic price is an example for seven units

Who it suits

Octorate suits accommodation operators and property managers who need booking, channel, guest messaging and daily operating tools in one platform. Its mobile app and integrations may also suit teams managing operations across devices and connected services.

Octorate in depth

Read the full write-up

Octorate is an all-in-one hospitality platform for accommodation operators managing reservations, distribution and property operations. It is best suited to businesses that want those functions connected across one system; the trade-off is custom pricing for its higher-tier plans and a narrow entry plan.

Overview

Octorate brings together property management, channel distribution, direct booking, payments, self check-in and AI-powered guest communications. It serves hotels, B&Bs, vacation rentals, hostels, campsites and property managers, rather than specializing in one type of accommodation. The company says it operates in over 100 countries, handles more than 500,000 bookings a month and connects to over 160 OTA channels and partners.

That range can reduce the need to coordinate separate systems for sales and operations. But buyers should match the plan to their workflow: the Basic tier covers distribution and direct bookings, while PMS Cloud and AI features are in Pro and website building and WhatsApp Business are in Ultimate.

Key features

Distribution and direct bookings

The Channel Manager synchronizes rates, availability, content, messages and restrictions across Booking.com, Airbnb, Expedia and other channels. That breadth is useful to operators selling across multiple OTAs, where inconsistent inventory or terms can create avoidable work. The Booking Engine handles direct website bookings with real-time availability, current rates, multilingual checkout and secure payments. Octorate advertises 0% commissions, which makes direct sales appealing, though that claim does not replace a comparison of plan costs.

Property operations and guest service

The platform includes PMS, payments and self check-in, while the mobile apps for iOS and Android cover reservations, calendars, availability, rates, check-in tasks, vouchers and daily operations. OctoAgent responds to guests through WhatsApp, email, OTA channels and phone around the clock, and can escalate requests to staff with a priority and deadline. These tools suit operators who need both guest handling and property coordination; the lower-priced Basic tier does not include the listed PMS Cloud or Web Concierge AI features.

Integrations, payments and support

Partner Hub spans OTAs, metasearch, revenue management, GDS, payment gateways, smart solutions, AI, housekeeping, administration and property-management software. Integration Central provides API documentation, Swagger and Postman resources, giving technical teams routes to build or manage connections. Payment Manager describes PCI-DSS-compliant flows and lists PSD2/SCA and 3D Secure. Octorate also advertises 7/7 support and onboarding help with calendars, OTA mappings, rates and booking forms.

Pricing

Octorate has no free plan and offers a 14-day trial. Basic costs €8 a month, billed from €8 per room per month as an example price for 7 units. It includes Channel Manager, Booking Engine, activation support and 7/7 support, making it the entry point for properties that need distribution and direct reservations without the higher-tier feature set. The per-room basis means the example should not be treated as a flat account price.

Pro has custom pricing and adds PMS Cloud, Web Concierge AI and Metasearch to Channel Manager and Booking Engine, with 7/7 support. It is the more relevant fit for operators needing integrated property management and AI guest communications. Ultimate also has custom pricing and includes everything in Pro, plus Website Builder, WhatsApp Business and Business Intelligence. It is aimed at operators who want those additional sales, messaging and reporting tools in the same platform. The listed plan terms do not provide seat limits or trial renewal conditions.

Platforms

Octorate runs on the web and offers Android and iOS apps, as well as an API. The mobile apps cover reservations and daily operational tasks; the API and integration resources are relevant to businesses connecting other systems.

Who it's for

Octorate is a strong candidate for hotels, B&Bs, vacation rentals, hostels and campsites that sell through multiple channels and want direct booking alongside property operations. Its support for dynamic pricing, cleaning management and payment processing also matches operators looking to coordinate more than reservations alone. A smaller property needing only channel distribution and direct bookings may prefer Basic; a buyer requiring PMS Cloud, AI messaging, a website builder or WhatsApp Business must look at the higher tiers. Operators who need transparent, fixed plan pricing should compare alternatives before committing.

Pros and cons

Broad channel coverage: the Channel Manager syncs rates, availability, content, messages and restrictions across major OTAs and other channels.

Direct sales support: multilingual checkout, real-time availability and secure payments support website bookings, and Octorate advertises 0% commissions.

Useful operational range: mobile tools, self check-in, payments and guest messaging bring reservations and daily work into one platform.

Higher-tier pricing is opaque: Pro and Ultimate require custom pricing, making cost comparison harder for buyers before a sales conversation.

Basic is limited in scope: PMS Cloud and Web Concierge AI are in Pro, while website building and WhatsApp Business require Ultimate.

Alternatives

For a wider category comparison, see Hotel Channel Management, Hotel Website Builders and Short-Term Rental Management Software.

Beds24 is worth comparing if a hostel needs a defined one-dorm, one-bed starting point: its listed plan is €15.90 a month, billed monthly with no minimum term.

Vertical Booking is another paid option for buyers comparing accommodation software.

Cloudbeds Channel Manager may suit buyers who want to choose whether to bring their own distribution or use a channel-manager partner: its Flex plan separates that partner, while One includes channel management.

CultSwitch is an alternative for buyers considering commission-based channel-manager pricing.

Oracle Payments Cloud Service is a narrower alternative for buyers focused on payment processing and fixed-rate processing options.

RateTiger Channel Manager is another paid channel-management option to compare.

AxisRooms Channel Manager may suit buyers choosing between limited users and five OTA channels on Basic, or unlimited users and OTAs with a PMS interface on Pro.

eZee Centrix is an alternative to consider for channel management and OTA inventory distribution.

Verdict

Choose Octorate if your accommodation business needs channel distribution, direct bookings and property operations in one platform, especially across several sales channels. Its broad operational and integration coverage is the main reason to shortlist it. Look elsewhere if fixed, transparent pricing is essential or if the Basic plan's distribution and booking tools are not enough and custom-priced tiers do not fit your buying process.

Verdict

Octorate combines booking distribution, direct reservations and property operations, with mobile tools and guest messaging. Buyers should confirm plan pricing and check which listed features fit their property and workflow.

Where Specifiction places it

Alternatives to OctorateAll alternatives →