Little Hotelier vs roommaster
Little Hotelier
littlehotelier.comroommaster
roommaster.comSide by side
| Figure | Little Hotelier | roommaster |
|---|---|---|
| Price from | — | $150/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Hotel Website Builders | 8.9 (#1) | 8.7 (#4) |
| Spec score · Property Management Software | 8.8 (#24) | 8.5 (#43) |
| Spec score · Hospitality Management Software | 8.8 (#2) | 8.7 (#3) |
| Spec score · Motel Software | 8.8 (#3) | 8.6 (#4) |
| API | SiteMinder's developer portal documents REST APIs covering rates, availability, restrictions and bookings, plus Direct Booking API and partner channels. | roommaster says its open API architecture supports custom integrations with existing hotel technology. |
| Channel manager | The channel manager synchronizes rates, inventory and reservations with more than 450 booking channels, including Booking.com, Expedia and Airbnb. | The channel manager synchronizes availability and rates with hundreds of online travel agencies and other distribution systems. |
| Founded | 2006 | roommaster's predecessor InnQuest Software says it was founded in 1994 by hotel managers and technology professionals. |
| Free plan | No | No |
| Headquarters | Sydney, Australia | The site lists a Clearwater, Florida address and additional addresses in Canada, Australia, and the UK. |
| Integrations | The Hotel App Store lists partner apps for upselling, guest messaging, reviews, contactless check-in, marketing, pricing and keyless access; each provider sets its own price. | The integration marketplace lists systems including Booking.com, Airbnb, Expedia, Agoda, QuickBooks, Sage, SiteMinder, ASSA ABLOY, Dormakaba, POS products and payment services. |
| Rating on Capterra | 4.1 out of 5 from 237 reviews | 4.3 out of 5 from 130 reviews |
| Rating on G2 | 3.7 out of 5 from 5 reviews | 4.8 out of 5 from 14 reviews |
| Security | The payment service is described as PCI-DSS and PSD2/SCA compliant, with 350-plus security controls and availability in 31 countries. | roommaster states that payment processing is PCI compliant and that it performs security measures intended to reduce abuse, loss, hacking and unauthorized disclosure. |
| Support | Support is offered 24/7 by chat and email on Basics, with phone support added on Pro; the company says support is available in 10 languages. | SoftwareSuggest lists phone, email, live support and training as available support channels. |
| What it does | Little Hotelier is SiteMinder-powered cloud property-management software for small hotels, inns, B&Bs and similar properties. | roommaster is an all-in-one hospitality platform combining property management, direct booking, channel distribution, payments and guest engagement for hotels, groups, B&Bs, resorts and parks. |
Plans
Little Hotelier
- ProPrice not published
- Basics (directory listing)$29 a month
- Revenue Optimiser (directory listing)$109 a month
- BasicsPrice not published
- FlexPriced on request
roommaster
- Starter Package$150 a month
- Basic$195 a month
- Custom quotePriced on request
In their own words
Little Hotelier
Little Hotelier is an all-in-one property management platform designed for small accommodation properties. Its tools include a calendar, channel manager, direct booking engine, reporting, guest communications, website builder, payments, property accounting and mobile app. The pricing FAQ says it specializes in properties with 1–30 rooms, and the site says it connects to more than 450 booking channels. The service is available on the web and through iOS and Android apps. From the mobile app, users can update pricing, manage reservations and check guests in or out. An app store connects customers with third-party services for guest communication, review management, contactless check-ins and marketing; Little Hotelier does not charge to connect apps through SiteMinder Hotel Exchange, though providers set their own prices. Little Hotelier Payments describes its processing as PCI-DSS compliant. A 30-day free trial provides access to the full product. Basics is for properties with 10 rooms or fewer and up to five channels; Pro is for over 10 rooms and 400+ channels. Flex has a variable monthly charge and a 1% booking fee.
roommaster
roommaster is a hotel management platform for reservations, front desk operations, billing, housekeeping, payments, distribution, and guest engagement. Its property management system organizes reservations and workflows for independent hotels, hotel groups, B&Bs, resorts, and parks. Revenue tools include a commission-free booking engine, a channel manager, and pricing tools that respond to demand and market conditions. Guests can use the Hotel Guest App for mobile check-in, digital room keys, requests, and access to services during a stay. roommaster Concierge can answer calls, handle bookings and questions, and transfer complex situations to hotel staff. The marketplace advertises 100+ integrations, with examples including Booking.com, Expedia, Airbnb, Sage, and ampliphi. The cloud platform is described as accessible from anywhere and carries a 99.95% uptime guarantee. Maintenance management is supported; lease management is not. The product is available on Android, iOS, and web. Pricing is paid and available by request, with quotes scaled to property size and operational needs. Quotes include implementation, training, data migration, and ongoing support. roommaster says it was created in 1994 and is based in Clearwater, Florida.