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Infrascale Backup and Disaster Recovery

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Spec score 8.7 #4 of 26 in Virtual Machine Backup Software

What it is

Infrascale Backup and Disaster Recovery (IBDR) is a hybrid solution for backing up and restoring files, folders, physical servers, and virtual machines. It replicates data to Infrascale Cloud and supports recovery on a local appliance or by starting systems in the cloud. On-demand failover does not require an advance declaration, and failback is supported. Backups can include system images and unlimited restore points; disaster recovery and failover testing are also unlimited with no testing fees. Cloud recovery runbooks let administrators arrange virtual-machine startup order, grouping, and intervals. Backup data is deduplicated, compressed, and encrypted; cloud replication uses AES 256-bit encryption, and cloud data is encrypted at rest. The central Dashboard manages deployment, backup settings and schedules, and recovery network configuration. Listed environments include VMware, Hyper-V, Linux, Windows, and Active Directory; workloads also include SQL Server and Exchange Server. Pricing is on request, based on aggregated component subscriptions in 1 TB storage increments. Hardware or cloud availability may vary by geography.

Spec sheet

What it does
Infrascale Backup & Disaster Recovery combines backup with local or cloud failover and failback for physical servers, virtual machines, files, and folders.Read 15 Oct 2026 · infrascale.com
Purpose
IBDR is a hybrid cloud disaster recovery solution for backing up and restoring files, folders, physical servers, and virtual machines, with failover and failback.Read 29 Sep 2026 · infrascale.com
Compliance
Infrascale says its ISO/IEC 27001:2022 certification for cloud services includes Backup & Disaster Recovery.Read 29 Sep 2026 · infrascale.com
Support
Support is available through a knowledge base, documentation, ticketing, secure chat, email, and phone; the support page lists business-hours coverage Monday through Friday, 8am–8pm EST.Read 29 Sep 2026 · infrascale.com
Headquarters
Raleigh, North Carolina, United StatesRead 28 Sep 2026 · infrascale.com
Founded
2011Read 28 Sep 2026 · infrascale.com
API and custom work
The customer agreement treats APIs as Infrascale content and says custom integration or API development can require separately quoted engineering work.Read 15 Oct 2026 · infrascale.com
Apple App Store availability
The Infrascale Online Backup iOS listing says it has insufficient ratings and reviews to display an overview.Read 15 Oct 2026 · apps.apple.com
Backup features
IBDR backs up files, folders, and system images, replicates data to Infrascale Cloud, and supports unlimited restore points.Read 29 Sep 2026 · infrascale.com
Boot speed
Infrascale advertises an average boot-ready failover time of about two minutes.Read 15 Oct 2026 · infrascale.com
Central management
Deployment, configuration, schedules, recovery networking, and monitoring are handled through the Infrascale Dashboard.Read 15 Oct 2026 · infrascale.com
Cloud failover
Windows and Linux servers or virtual machines can be booted in the cloud with RDP, VNC, or web VNC access.Read 15 Oct 2026 · infrascale.com
Company founding
The vendor homepage states that Infrascale was founded in 2011.Read 15 Oct 2026 · infrascale.com
Company headquarters
Crunchbase lists Infrascale headquarters in Reston, Virginia, United States.Read 15 Oct 2026 · crunchbase.com
Company scale
LinkedIn lists Infrascale as a privately held IT services company with 51–200 employees.Read 15 Oct 2026 · linkedin.com
Deduplication and encryption
Backup data is deduplicated, compressed, and encrypted before replication, with AES-256 encryption used for cloud transfer and storage.Read 15 Oct 2026 · infrascale.com
Deployment models
Customers can lease or buy a physical appliance, use a software-only virtual appliance, or use Infrascale cloud resources.Read 15 Oct 2026 · infrascale.com
Documentation
Infrascale publishes a documentation portal with product support guides and an SDK help area containing request classes for service operations.Read 15 Oct 2026 · docs.infrascale.com
DR orchestration
A drag-and-drop runbook editor sets recovery order, grouping, and intervals for virtual-machine startup.Read 15 Oct 2026 · infrascale.com
Encryption
The product page says backup data is deduplicated, compressed, and encrypted, and cloud replication uses AES 256-bit encryption with cloud data encrypted at rest.Read 29 Sep 2026 · infrascale.com
File and image backup
IBDR backs up files, folders, and complete system images.Read 15 Oct 2026 · infrascale.com
Funding and ownership
Crunchbase identifies Infrascale as private and names Route 66 Ventures and Carrick Capital Partners among its investors.Read 15 Oct 2026 · crunchbase.com
Geographic availability
The vendor warns that appliance and cloud availability can be limited by geography.Read 15 Oct 2026 · infrascale.com
Hybrid architecture
The product can back up to an on-premises appliance and replicate protected data to Infrascale Cloud for retention and recovery.Read 15 Oct 2026 · infrascale.com
Licence
The service is proprietary commercial software licensed for the subscription term; the legal terms reserve ownership to Infrascale and restrict copying, reverse engineering, and redistribution.Read 15 Oct 2026 · infrascale.com
Limit: documentation depth
A Gartner critical review complains that the knowledge base does not contain enough deployment and usage guidance.Read 15 Oct 2026 · gartner.com
Limit: endpoint backup
A PeerSpot reviewer says Infrascale's endpoint backup was less capable than competing products and moved Microsoft 365 backup elsewhere.Read 15 Oct 2026 · peerspot.com
Limit: integrations
PeerSpot reviewers request a Zoho connection and additional integrations such as Gusto, and cite limited multi-cloud interoperability.Read 15 Oct 2026 · peerspot.com
Limit: performance and regions
PeerSpot summaries identify backup speed and regional availability as areas that could improve.Read 15 Oct 2026 · peerspot.com
Limit: pricing
TrustRadius reviewers describe the monthly cost as expensive for small businesses and report an example deployment costing about $2,800 per month.Read 15 Oct 2026 · trustradius.com
Local recovery
A local appliance can spin up virtual machines for small crashes or other micro-disasters.Read 15 Oct 2026 · infrascale.com
Management
The Infrascale Dashboard centrally manages deployment, backup settings and schedules, and recovery network configuration.Read 29 Sep 2026 · infrascale.com
Notable news
The vendor homepage reports that Infrascale won a 2026 Silver Stevie Award for Sales & Customer Service Team of the Year.Read 15 Oct 2026 · infrascale.com
Orchestration
Cloud recovery supports drag-and-drop runbook orchestration to set recovery order, grouping, and intervals for virtual machine startup.Read 29 Sep 2026 · infrascale.com
Praise: recovery and storage efficiency
PeerSpot reviewers praise fast recovery, ransomware protection, compression, deduplication, encryption, and reduced storage use.Read 15 Oct 2026 · peerspot.com
Praise: scheduling and security
Gartner reviewers highlight automatic backup scheduling, quick recovery, retention policies, and encryption in transit and at rest.Read 15 Oct 2026 · gartner.com
Praise: usability and support
PeerSpot reviewers describe the interface and unified dashboard as easy to use, while reporting responsive technical support.Read 15 Oct 2026 · peerspot.com
Public SDK
The public SDK reference documents an SOS.SDK namespace with authorized requests, job control, account information, application settings, and job-session operations.Read 15 Oct 2026 · docs.infrascale.com
Rating on G2
4.3 out of 5 from 10 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.7 out of 5 from 36 reviews in Disaster Recovery as a ServiceRead 15 Oct 2026 · gartner.com
Rating on Google Play
3.3 out of 5 from 160 reviews for SOS Online Backup, an Infrascale appRead 15 Oct 2026 · play.google.com
Rating on PeerSpot
4.4 out of 5 from 22 reviewsRead 15 Oct 2026 · peerspot.com
Rating on TrustRadius
10 out of 10 from 10 reviewsRead 15 Oct 2026 · trustradius.com
Recovery options
Systems can be recovered locally on an appliance or spun up in the cloud, with on-demand failover and no advance declaration required.Read 29 Sep 2026 · infrascale.com
Recovery testing
The product page says disaster recovery and failover testing are unlimited and have no testing fees.Read 29 Sep 2026 · infrascale.com
Restore options
Administrators can restore files, folders, applications, or complete systems locally or from the cloud.Read 15 Oct 2026 · infrascale.com
Security certification
Infrascale states that it maintains ISO 27001 certification.Read 15 Oct 2026 · infrascale.com
Security controls
The security page describes TLS in transit, AES-256 cloud encryption at rest, logical and physical environment isolation, two-factor administrative access, and annual third-party penetration tests.Read 15 Oct 2026 · infrascale.com
Self-hosted DR
Infrascale lists paired on-premises disaster recovery, where the customer hosts the secondary site instead of using Infrascale Cloud.Read 15 Oct 2026 · infrascale.com
Supported environments
The product page names VMware, Hyper-V, Linux, Windows, and Active Directory as protected environments.Read 15 Oct 2026 · infrascale.com
Testing
The service includes unlimited disaster-recovery and failover testing without a formal declaration or testing fees.Read 15 Oct 2026 · infrascale.com
Who it serves
The product page describes IBDR as supporting MSPs and IT administrators with recovery from server crashes, ransomware attacks, and natural disasters.Read 29 Sep 2026 · infrascale.com

Plans and prices

IBDR subscription Price not published Aggregated component subscription with 1 TB storage increments; consistent monthly price Physical or virtual appliance · local and/or cloud recovery · onboarding and initial training included Read 15 Oct 2026 · infrascale.com
Infrascale Backup & Disaster Recovery Priced on request Pricing is provided through a quote or order On-premises, SaaS, or appliance deployment options Read 15 Oct 2026 · trustradius.com
Infrascale Backup & Disaster Recovery (IBDR) Priced on request Aggregated component subscriptions in 1 TB storage increments; consistent monthly price. Contact sales for a quote. 1 TB storage increments · compute capacity sized for concurrently booted servers · hardware or cloud availability may vary by geography Read 29 Sep 2026 · infrascale.com

Every Infrascale Backup and Disaster Recovery plan and price →

Strong points and limits

Strong points

  • Recovery can run locally or in the cloud.
  • On-demand failover and failback are supported.
  • Unlimited restore points and recovery testing are listed.
  • Runbooks control virtual-machine startup order and intervals.
  • Cloud replication uses AES 256-bit encryption.

Limits

  • Pricing requires a quote.
  • Subscriptions use 1 TB storage increments.
  • Hardware or cloud availability may vary by geography.

Who it suits

IBDR is described for MSPs and IT administrators managing recovery from server crashes, ransomware attacks, and natural disasters. Its local appliance and cloud recovery options may suit environments that need both deployment paths.

Verdict

IBDR combines backup replication with orchestrated recovery on an appliance or in the cloud. Pricing is by quote, and availability may depend on geography.

Where Specifiction places it

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