Instant Connect Enterprise
instantconnectnow.com
Spec sheet
- What it does
- ICE is an interoperable tactical communications platform that unifies voice and text across radios, mobile devices, and other IP systems over LTE, satellite, MANET, 5G, Wi-Fi, and other networks.Read 14 Nov 2026 · instantconnectnow.com
- Support
- Customer support is available through the customer portal at support.instantconnectnow.com or by calling +1-855-971-3226, and sales is [email protected].Read 14 Nov 2026 · instantconnectnow.com
- Headquarters
- Chicago, Illinois, USARead 19 Oct 2026 · instantconnectnow.com
- ATAK and WinTAK
- ICE is offered as a voice plug-in for ATAK and WinTAK so those users can use talk channels inside the situational-awareness apps.Read 14 Nov 2026 · instantconnectnow.com
- Client platforms
- The mobile, desktop, and web apps run on Windows, Linux, Android, iOS, and common web browsers, with push-to-talk, text, and phone calls.Read 14 Nov 2026 · instantconnectnow.com
- Deployment options
- Communications can be expanded on-premises or in cloud, hybrid, and disconnected environments, and an on-prem option keeps audio and data under the customer’s control.Read 14 Nov 2026 · instantconnectnow.com
- Offline translation
- ICE 3.7 adds fully native on-prem speech-to-text, translation, and text-to-speech that does not require an internet connection or external services.Read 14 Nov 2026 · instantconnectnow.com
- Ops logging
- Ops Log automatically records every transmission with transcription, plus texts, comments, and notes, in one searchable dashboard.Read 14 Nov 2026 · instantconnectnow.com
- Radio interoperability
- ICE bridges DMR and P25 radio systems using ISSI wireline or donor-attached integrations and links LMR to LTE, 5G, telephony, and IP.Read 14 Nov 2026 · instantconnectnow.com
- Security and compliance
- The push-to-talk software is JITC-certified and approved for the DoDIN, and the company says it exceeds NIST-approved standards and has U.S. government authority to operate.Read 14 Nov 2026 · instantconnectnow.com
- Serverless mode
- Serverless tactical mode needs no ICE server and no user accounts, and it is intended for disconnected, degraded, or low-bandwidth environments.Read 14 Nov 2026 · instantconnectnow.com
- Talk channels
- ICE has three channel types: administrator-assigned channels, ad hoc Intercom channels, and serverless Tactical channels shared by QR code or passphrase.Read 14 Nov 2026 · instantconnectnow.com
- Temporary access
- Neighbor-agency users can join with time-bound licenses by scanning a QR code, and the license expires without creating a server user account.Read 14 Nov 2026 · instantconnectnow.com
- Translation
- Dyna transcribes, translates, and speaks audio for more than 70 languages, and can use Microsoft Azure Cognitive Services, AWS, and OpenAI’s Whisper.Read 14 Nov 2026 · instantconnectnow.com
- Who it is for
- ICE is built for militaries, governments, first responders, and commercial teams that need secure IP connectivity in time-critical operations.Read 14 Nov 2026 · instantconnectnow.com
Where Specifiction places it
- Push-to-Talk Apps#4 of 126.2