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ITRS Capacity Planner

itrsgroup.com

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Spec score 7.5 #14 of 23 in IT Capacity Management Software

What it is

ITRS Capacity Planner is a SaaS platform for planning and managing IT infrastructure capacity. It uses machine learning and predictive analytics to assess future needs across physical servers, virtual workloads, and cloud workloads, and can identify application tiers constrained by capacity. Baseline View summarizes resource utilization; Forward Thinking lets users simulate changes and plan scenario stages over time. Reports can cover utilization over a selected period, metric relationships, server activity, and storage. Cloud cost tools compare Azure and AWS and provide right-size, right-buy, and optimization capabilities. The service integrates and normalizes data from multiple sources, including Geneos; documented collection types include AWS CloudWatch, Gateway Hub, vCenter, and file uploads. AWS collection can include instance properties, metrics, and costs. ITRS describes AWS data as segregated by customer and project and encrypted with AES. The software is chargeable, and a 30-day trial is listed, but no price is stated. Projects are configured during implementation by an ITRS account representative, who users must contact to change project settings.

Spec sheet

Purpose
ITRS Capacity Planner provides predictive and prescriptive analytics to assess future IT infrastructure capacity and model the impact of business or infrastructure changes on application performance.Read 3 Oct 2026 · itrsgroup.com
Audience
The quickstart guide is intended for users whose organisation already has a Capacity Planner project set up.Read 2 Oct 2026 · docs.itrsgroup.com
Deployment
ITRS describes Capacity Planner as a SaaS platform for planning and managing capacity.Read 3 Oct 2026 · itrsgroup.com
Security
ITRS says Capacity Planner is covered by its ISO 27001 accreditation, annual external audits, access restrictions, and regular independent penetration tests.Read 3 Oct 2026 · docs.itrsgroup.com
Support
ITRS support is available to clients with an active maintenance or subscription agreement, and weekend and public-holiday phone support is limited to Premium Service subscribers.Read 3 Oct 2026 · itrsgroup.com
Headquarters
London, United KingdomRead 28 Sep 2026 · itrsgroup.com
Authentication
The March 2026 release added Microsoft SSO using SAML 2.0 while retaining username-and-password sign-in.Read 3 Oct 2026 · docs.itrsgroup.com
Availability and pricing
The ITRS downloads site says its software and components are chargeable and directs customers to their account manager or sales to check contracted entitlements; it does not state a price for Capacity Planner.Read 2 Oct 2026 · resources.itrsgroup.com
AWS data
AWS collection can retrieve RDS and EC2 instance properties, disk images, metrics, costs, reserved instances, and savings plans.Read 3 Oct 2026 · docs.itrsgroup.com
Cloud cost optimisation
Its cloud cost optimisation features provide insight into cloud use and costs and recommend where savings can be made, including across Azure and AWS.Read 2 Oct 2026 · itrsgroup.com
Cloud costs
Cloud cost optimization features compare Azure and AWS and provide right-size, right-buy, and optimization capabilities.Read 3 Oct 2026 · itrsgroup.com
Cloud data access
For AWS collection, the documentation describes customer-provided secure read-only credentials and recommends IAM roles with only the required read permissions.Read 2 Oct 2026 · docs.itrsgroup.com
Collection sources
Documented collection task types include AWS CloudWatch, Geneos, Gateway Hub, vCenter, and file uploads from third-party applications and scripts.Read 3 Oct 2026 · docs.itrsgroup.com
Data integration
Capacity Planner collects, integrates, and normalizes data from multiple tools and technologies, and uses ITRS Geneos attributes for configurable host and virtual-machine groupings.Read 3 Oct 2026 · itrsgroup.com
Data protection
For AWS collection, ITRS says collected data is segregated by customer and project, encrypted with AES, and uploaded to a database dedicated to that customer's data.Read 3 Oct 2026 · docs.itrsgroup.com
Estate visibility
The product shows infrastructure resources across physical servers, virtual workloads, and cloud workloads, and identifies application tiers that are capacity-constrained.Read 3 Oct 2026 · itrsgroup.com
Hybrid estate visibility
It shows infrastructure resources across physical servers, virtual workloads and cloud workloads.Read 2 Oct 2026 · itrsgroup.com
Implementation limit
Projects are created and configured during implementation by an account representative, and users must contact that representative to change project settings.Read 3 Oct 2026 · docs.itrsgroup.com
Planning features
Baseline View summarizes infrastructure resource utilization, while Forward Thinking lets users simulate changes and plan scenario stages over time.Read 3 Oct 2026 · docs.itrsgroup.com
Reporting
Advanced reports can summarize utilization over a selected period, analyze relationships between metrics, identify high or low server activity, and report on storage.Read 3 Oct 2026 · docs.itrsgroup.com
Reporting and recommendations
It reports resource allocation, usage and cost, and identifies imbalances in resource allocation and usage.Read 2 Oct 2026 · itrsgroup.com
Scenario modelling
Forward-thinking scenario modelling estimates how business or infrastructure changes could affect application performance and capacity requirements.Read 2 Oct 2026 · itrsgroup.com
Support and setup
Projects are created and configured during implementation by an ITRS account representative, whom customers should contact for project setting changes.Read 2 Oct 2026 · docs.itrsgroup.com

Strong points and limits

Strong points

  • Models infrastructure changes over time.
  • Covers physical, virtual, and cloud workloads.
  • Compares Azure and AWS cloud costs.
  • Collects data from several documented sources.
  • AWS data is described as customer-segregated and AES-encrypted.

Limits

  • Chargeable software has no stated price.
  • Projects are configured by an account representative.
  • Users must contact that representative to change project settings.
  • Weekend and holiday phone support is limited to Premium Service subscribers.

Who it suits

It suits organizations planning capacity across physical, virtual, and cloud infrastructure. Teams seeking scenario modelling, utilization reporting, and cloud cost analysis may find its features relevant.

Verdict

Capacity Planner brings forecasting, scenario planning, reporting, and cloud-cost analysis into a SaaS service. Its project setup and settings changes depend on an ITRS account representative.

Where Specifiction places it

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