Device42
device42.com
What it is
Device42 provides agentless discovery, asset management, and dependency mapping for data center, cloud, and hybrid IT environments. Its scope includes CMDB, DCIM, ITAM, IPAM, password management, and application dependency mapping, in a self-hosted deployment. It can discover network devices through SNMP and cloud resources across AWS, Azure, Google Cloud, Oracle Cloud, and OpenStack.
For data centers, its visual models cover buildings, rooms, racks, cabling, and patch panels, with power and temperature heat maps. Core includes discovery, inventory and asset management, integrations, REST APIs and webhooks, warranty and SSL certificate management, cable and password management, and IPAM. Device42 also tracks software licenses, contracts, and barcodes, and lists more than 30 integrations. Licenses count devices with IP addresses; non-IP assets do not count, and user seats are unlimited. If the device limit is exceeded, the software keeps running but stops collecting additional information until the license is increased. Pricing is available on request, and a free trial is offered.
Spec sheet
- Purpose
- Device42 provides agentless discovery, asset management, and dependency mapping for data center, cloud, and hybrid IT environments.Read 5 Oct 2026 · device42.com
- Deployment
- self_hostedRead 23 Sep 2026 · device42.com
- Free plan
- NoRead 23 Sep 2026 · device42.com
- Trial
- The site offers a free Device42 trial, but the opened trial page did not state a duration.Read 5 Oct 2026 · device42.com
- Integrations
- The company lists 30+ integrations, including Freshservice, Jira, ServiceNow, Puppet, Splunk, and Zapier, along with REST APIs and webhooks.Read 5 Oct 2026 · device42.com
- Headquarters
- San Mateo, California, United StatesRead 28 Sep 2026 · device42.com
- Company
- Device42 is part of the Freshworks family and describes itself as serving customers in more than 70 countries.Read 5 Oct 2026 · device42.com
- Barcode scanning
- YesRead 23 Sep 2026 · device42.com
- Contract tracking
- YesRead 23 Sep 2026 · device42.com
- Core license
- Core includes discovery, inventory and asset management, out-of-the-box integrations, REST APIs and webhooks, warranty and SSL certificate management, cable management, password management, and IPAM.Read 5 Oct 2026 · device42.com
- Data center management
- Its DCIM features model buildings, rooms, racks, cabling, and patch panels, with visual layouts and power and temperature heat maps.Read 5 Oct 2026 · device42.com
- Discovery
- Device42 can automatically discover network devices using SNMP and discover cloud resources across providers including AWS, Azure, Google Cloud, Oracle Cloud, and OpenStack.Read 5 Oct 2026 · device42.com
- License limits
- A licensed device is anything with an IP address, while non-IP assets do not count against licensing; user seats are unlimited.Read 5 Oct 2026 · device42.com
- Over-limit behavior
- If a customer exceeds its license count, Device42 continues functioning but stops pulling in additional information until the license is increased.Read 5 Oct 2026 · device42.com
- Product scope
- Its capabilities include CMDB, DCIM, ITAM, IPAM, password management, and application dependency mapping.Read 5 Oct 2026 · docs.device42.com
- Security and compliance use
- The product’s continuous asset discovery and dependency mapping are described as supporting audit readiness for frameworks such as ISO 27001, PCI, and HIPAA.Read 5 Oct 2026 · device42.com
- Software license tracking
- YesRead 23 Sep 2026 · device42.com
- Support and updates
- A subscription includes updates and access to remote support, and a one-year subscription includes software maintenance, upgrades, and support.Read 5 Oct 2026 · device42.com
Plans and prices
Strong points and limits
Strong points
- Self-hosted deployment
- Discovers network and cloud resources
- Tracks software licenses, contracts, and barcodes
- Unlimited user seats
Limits
- No free plan
- Pricing is available on request
- Over the device limit, new information stops being collected
Who it suits
Device42 suits IT teams managing assets and dependencies across data center, cloud, or hybrid environments. Its self-hosted deployment and discovery coverage may also fit organizations tracking network devices and infrastructure.
Verdict
Device42 brings infrastructure discovery and asset management together with data center modeling and dependency mapping. Buyers should account for device-based licensing and request pricing for their device count.
Where Specifiction places it
- IT Capacity Management Software#3 of 238.3
- Cloud Migration Tools#5 of 328.2
- Application Dependency Mapping Software#7 of 428.4
- Network Topology Mapping Software#7 of 398.5
- Cloud Migration Assessment Tools#4 of 198.2
- Asset Tracking Software#12 of 528.3
- IT Asset Management Software#26 of 1128.4
- Data Center Management#4 of 158.3
- IT Asset Discovery Software#7 of 268.3
- Ipam Tool#5 of 188.3
- Ip Management#5 of 188.2
- Network Discovery Software#11 of 358.4