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Sunbird dcTrack

sunbirddcim.com

From $19.50/mo Free trial WebiOSAndroidAPISelf-hosted

What it is

Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its planning views show available rack space, power, network ports, and capacity in equipment such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports bidirectional connections with systems such as ServiceNow, Cisco ACI, and Equinix SmartView. The ServiceNow connector in version 9.3.5 also adds circular updates, filtering improvements, and inherited field mappings for child classes. Access controls include granular role-based permissions and audit logs; identity support includes SAML 2.0, LDAP, and Active Directory. dcTrack offers hosted SaaS and on-premises virtual server deployment, with VMware, Hyper-V, Linux KVM, and AWS listed as platform options. Its mobile-friendly HTML5 interface works in mobile browsers without a thick client. The listed subscription is $19.50 a month, billed annually, with an annual upfront commitment and cabinet-based licensing. A free 30-day trial and online demo are available.

Spec sheet

Purpose
dcTrack is DCIM Operations software for asset, capacity, and change management in data centers.Read 4 Oct 2026 · sunbirddcim.com
Deployment
Sunbird states the software is available as a hosted SaaS offer and also describes an on-premises virtual server deployment.Read 4 Oct 2026 · sunbirddcim.com
Integrations
The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView.Read 4 Oct 2026 · sunbirddcim.com
Security
Sunbird lists role-based granular permissions and audit logs among dcTrack features.Read 4 Oct 2026 · sunbirddcim.com
Support
Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training.Read 4 Oct 2026 · sunbirddcim.com
Headquarters
Sunbird Software, Inc. lists its address as 30 Knightsbridge Road, Suite 620, Piscataway, New Jersey 08854.Read 4 Oct 2026 · sunbirddcim.com
Capacity planning
It provides views of available rack space, power, network ports, and capacity in infrastructure devices such as UPSs, CRACs, and circuit panels.Read 4 Oct 2026 · sunbirddcim.com
Identity access
The dcTrack datasheet describes support for multi-tenancy, granular permissions, SAML 2.0, LDAP, and Active Directory.Read 4 Oct 2026 · sunbirddcim.com
Licensing limit
The subscription pricing page says an annual upfront commitment is required, and licenses are based on cabinets for dcTrack Operations.Read 4 Oct 2026 · sunbirddcim.com
Liquid cooling
Version 9.3.5 adds tracking and modeling for liquid cooling infrastructure including coolant distribution units and manifolds.Read 4 Oct 2026 · sunbirddcim.com
ServiceNow connector
Version 9.3.5 enhances the certified ServiceNow connector with bidirectional circular updates, filtering improvements, and inherited field mappings for child classes.Read 4 Oct 2026 · sunbirddcim.com
Supported virtual platforms
The dcTrack datasheet lists VMware, Microsoft Hyper-V, Linux KVM, and Amazon Web Services as platform options.Read 4 Oct 2026 · sunbirddcim.com
Trial and demo
Sunbird advertises a free 30-day trial with your own data and a free online demo.Read 4 Oct 2026 · sunbirddcim.com
Web and mobile access
The dcTrack datasheet describes a web-based HTML5 interface that is mobile friendly and works in browsers on mobile devices without a thick client.Read 4 Oct 2026 · sunbirddcim.com

Plans and prices

dcTrack DCIM Operations $19.50 a month Annual subscription; $234.00/cabinet/annually Unlimited users · Unlimited sites · Unlimited assets · 1 cabinet license and 2 monitoring node licenses included Read 4 Oct 2026 · sunbirddcim.com

Every Sunbird dcTrack plan and price →

Strong points and limits

Strong points

  • Tracks rack space, power, network ports, and equipment capacity
  • Version 9.3.5 models liquid-cooling infrastructure
  • Bidirectional integrations include ServiceNow and Cisco ACI
  • Mobile-friendly browser access needs no thick client

Limits

  • Annual upfront commitment required
  • Licenses are based on cabinets
  • No free plan

Who it suits

dcTrack suits data center teams managing infrastructure assets, space, power, cooling, and changes. Its hosted and on-premises deployment options may fit organizations with different deployment needs.

Verdict

dcTrack covers capacity planning, infrastructure tracking, and integrations, with both hosted and on-premises deployment options. The listed 19.50 USD monthly price is billed annually and tied to cabinet licensing.

Where Specifiction places it

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