FNT Command vs Sunbird dcTrack

FNT Command is a centralized platform for planning, documenting, and managing enterprise IT, data center, and telecommunications infrastructure. Its digital model brings networks, applications, hardware, and services together with their relationships and dependencies. The web-based IT Management solution supports multiple clients, languages, and users. The C base module includes a library of more than 70,000 predefined configuration items, plus planning, accessory and lifecycle management, and standard-format imports. Coverage spans data center facilities, hardware, software, networking, power, and air conditioning. Cable management provides end-to-end visibility for fault finding and expansion planning. Role-based dashboards, visualizations, reports, simulations, and dependency maps support analysis. Integration extensions list REST API access and interfaces including ServiceNow CMDB, Cisco DNA, VMware vCenter, Nokia NFM-P, Infosim Stablenet, and ticketing APIs; the API supports REST or SOAP and read and write access. Plans are billed annually per user: Asset Inventory is €99 a month, Server & Applications and Telco Network & Services are each €149 a month, Data Center Management is €199 a month, and Cable & Connectivity is €319 a month. No free plan is listed.

Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its planning views show available rack space, power, network ports, and capacity in equipment such as UPSs, CRACs, and circuit panels. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 supports bidirectional connections with systems such as ServiceNow, Cisco ACI, and Equinix SmartView. The ServiceNow connector in version 9.3.5 also adds circular updates, filtering improvements, and inherited field mappings for child classes. Access controls include granular role-based permissions and audit logs; identity support includes SAML 2.0, LDAP, and Active Directory. dcTrack offers hosted SaaS and on-premises virtual server deployment, with VMware, Hyper-V, Linux KVM, and AWS listed as platform options. Its mobile-friendly HTML5 interface works in mobile browsers without a thick client. The listed subscription is $19.50 a month, billed annually, with an annual upfront commitment and cabinet-based licensing. A free 30-day trial and online demo are available.