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Jahia DXP

jahia.com

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Spec score 8.8 #2 of 26 in Digital Experience Platforms

What it is

Jahia DXP brings content management, customer data, personalization, integrations, and analytics together for websites and portals. It supports multichannel publishing, structured content, digital asset management, and approval workflows, with headless, hybrid, or traditional delivery. Its built-in customer data platform unifies profiles, collects data from multiple sources, segments audiences in real time, and supports analytics and customer journey mapping. Listed AI capabilities include content creation and optimization, migration, translation, enrichment, SEO recommendations, and personalization, with human approval workflows. The API-first platform lists integrations such as Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude, and Gemini. Deployment options are on-premise, cloud, or hybrid; the free Jahia Community distribution is available only as a Docker image and excludes enterprise modules, SLAs, and support. Enterprise pricing is on request and depends on edition, hosting, project scope, users, and traffic. Jahia says its cloud service has a 99.9% monthly uptime guarantee, subject to exclusions. Its security statements include ISO 27001:2022 certification and encryption of cloud data at rest and in transit.

Spec sheet

What it does
Jahia DXP combines content management, customer data, AI workflows, security controls and digital experience delivery for enterprise and public-sector websites and portals.Read 15 Oct 2026 · jahia.com
Deployment
The product is offered as managed SaaS, private cloud or on-premise, with air-gapped environments available for regulated or government deployments.Read 15 Oct 2026 · jahia.com
Integrations
Jahia describes an API-first, composable platform and lists integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude and Gemini.Read 3 Oct 2026 · jahia.com
Security
Jahia says its ISO 27001:2022-certified information security management system covers product development, and that cloud data is encrypted at rest and in transit.Read 3 Oct 2026 · jahia.com
Compliance
Jahia states it is GDPR and HIPAA compliant, ISO 27001:2022 certified, and compliant with PCI DSS SAQ A 3.2.1.Read 3 Oct 2026 · jahia.com
Support
Enterprise plans include support tickets; 24/7 support is available with Premium Support, while the Community distribution has no enterprise SLA or support.Read 3 Oct 2026 · jahia.com
License
Jahia says its code historically used dual GPLv3 and JSEL enterprise licensing, while repositories are progressively moving toward Apache 2.0 and some MIT-licensed components.Read 15 Oct 2026 · github.com
Founded
2002Read 28 Sep 2026 · jahia.com
Company
The company describes Jahia as a provider of open-source content management and digital experience applications.Read 3 Oct 2026 · jahia.com
AI
Listed AI capabilities include content creation and optimization, CMS migration, translation, enrichment, SEO recommendations and personalization, with human approval workflows.Read 3 Oct 2026 · jahia.com
AI features
Listed AI capabilities include writing assistance, automated asset tagging, generated alt text and AI translation.Read 15 Oct 2026 · jahia.com
Cloud availability
Jahia's support policy states Jahia Cloud has a 99.9% monthly uptime guarantee, subject to listed exclusions.Read 3 Oct 2026 · jahia.com
Cloud SLA
The pricing comparison lists 99.9% high-availability SLA, zero-downtime upgrades, automated backups, autoscaling, CDN and DDoS protection with Jahia Cloud.Read 15 Oct 2026 · jahia.com
Community limits
Jahia Community is positioned for independent developers and sites with small to medium traffic that do not need enterprise capabilities.Read 3 Oct 2026 · academy.jahia.com
Company headquarters and size
LinkedIn lists Jahia Solutions headquarters in Lyon, France, 51–200 employees and 2002 founding; the company page shows 69 employees.Read 15 Oct 2026 · fr.linkedin.com
Company legal identity
Crunchbase lists the legal name as Jahia Solutions Group SA, an active for-profit company founded by Elie Auvray, Michel Romy, Serge Huber and Thomas Draier.Read 15 Oct 2026 · crunchbase.com
Content
It supports multichannel publishing, structured content, digital asset management, approval workflows and headless, hybrid or traditional delivery.Read 3 Oct 2026 · jahia.com
Content management
The platform provides authoring, workflows, scheduling, reusable content, versioning, digital asset management, taxonomy and multilingual content.Read 15 Oct 2026 · jahia.com
Customer data
Its built-in CDP supports unified profiles, multi-source data collection, real-time audience segmentation, analytics and customer journey mapping.Read 3 Oct 2026 · jahia.com
Customer data platform
DXP includes customer-data collection, analytics dashboards, conversion tracking, audience segmentation and customer scoring.Read 15 Oct 2026 · jahia.com
Database support
Jahia can use embedded Apache Derby or standalone PostgreSQL, MySQL, MariaDB, Microsoft SQL Server and Oracle databases.Read 15 Oct 2026 · academy.jahia.com
Documentation and support
Jahia Academy provides tutorials, developer and administrator documentation, downloads, training, knowledge-base articles and release information.Read 15 Oct 2026 · academy.jahia.com
Extensibility
Developers can create OSGi modules, Java services, rules, JSPs, UI extensions, permissions and connectors, and integrate external content through the External Data Provider.Read 15 Oct 2026 · jahia.com
Free trial
Jahia advertises a 30-day trial of its cloud-based platform with no installation required.Read 3 Oct 2026 · jahia.com
Funding and ownership
Crunchbase records a venture round from Invus announced in early 2015 and describes Jahia as privately held.Read 15 Oct 2026 · crunchbase.com
Headless delivery
Jahia supports visual editing alongside a complete GraphQL API for headless React, Next.js and Vue.js architectures.Read 15 Oct 2026 · jahia.com
Installation
Installers run with Java in graphical or console mode on Unix and Windows, with bundled Tomcat and Derby available for discovery installs.Read 15 Oct 2026 · academy.jahia.com
Integration catalog
Jahia advertises more than 1,000 connectors, with listed partners including Akeneo, Azure OpenAI, ChatGPT, Claude, Salesforce, Slack, Zendesk and Cloudinary.Read 15 Oct 2026 · jahia.com
Latest documented release
Jahia 8.0.0 release notes dated July 16, 2025 describe new navigation, accessibility improvements, a CKEditor-based editor, Java 11 module compilation and Karaf, Spring and Jackrabbit upgrades.Read 15 Oct 2026 · academy.jahia.com
Limit: documentation and administration
TrustRadius reviewers report insufficient developer documentation and code examples, slow or buggy administration areas, limited media management and difficult content versioning.Read 15 Oct 2026 · trustradius.com
Limit: learning curve
G2 sentiment repeatedly identifies a steep learning curve, complexity in advanced features and a need for technical expertise.Read 15 Oct 2026 · g2.com
Limit: pricing
A TrustRadius reviewer says Jahia should offer a more aggressive price to become more popular.Read 15 Oct 2026 · trustradius.com
Multisite governance
Jahia supports centralized multisite management, site templates, granular permissions, clustering and import/export tools.Read 15 Oct 2026 · jahia.com
Personalization
The DXP edition adds A/B testing, content personalization and dynamic content lists.Read 15 Oct 2026 · jahia.com
Praise: customization
Software Advice reviewers highlight reusable components, flexible personalization, scalability and the ability to let content editors work without code experts.Read 15 Oct 2026 · softwareadvice.com
Praise: support and portals
TrustRadius summaries describe Jahia as flexible and easy to use, with knowledgeable support, strong portal-plus-CMS suitability and useful multilingual, in-context editing and headless capabilities.Read 15 Oct 2026 · trustradius.com
Praise: usability and content management
G2 reviewers repeatedly praise ease of use, flexible modular content management, flexibility and integration-friendly design.Read 15 Oct 2026 · g2.com
Pricing limits
Enterprise pricing depends on the edition, hosting environment, project scope, user count and traffic volume; the pricing page directs buyers to request a quote.Read 3 Oct 2026 · jahia.com
Public API
The platform has an extendable GraphQL API supporting read, write and administrative operations.Read 15 Oct 2026 · jahia.com
Rating on G2
4.4 out of 5 from 603 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.3 out of 5 from 162 reviewsRead 15 Oct 2026 · gartner.com
Rating on Software Advice
4.6 out of 5 from 59 reviewsRead 15 Oct 2026 · softwareadvice.com
Rating on TrustRadius
8 out of 10 from 54 reviews and ratingsRead 15 Oct 2026 · trustradius.com
Security and compliance
Jahia states ISO/IEC 27001:2022 certification, GDPR compliance by design, Coalfire assessment against the HIPAA Security Rule and a PCI DSS SAQ A attestation.Read 15 Oct 2026 · jahia.com
System requirements
Suggested minimums are dual-core CPU, 4 GB RAM and 5 GB disk for development, and quad-core CPU, 8 GB RAM and 100 GB disk for production.Read 15 Oct 2026 · academy.jahia.com
Workato integration
DXP Cloud includes StackConnect, a Workato connector providing no-code access to more than 1,000 CRM, marketing-automation and email connectors.Read 15 Oct 2026 · jahia.com

Plans and prices

Jahia Community Free Open-core · Docker image only · Small to medium traffic · No enterprise modules, SLAs or support Read 3 Oct 2026 · academy.jahia.com
CMS Enterprise Priced on request Unlimited projects · multilingual content · multisite · headless/API · cloud or on-premise · unlimited support tickets Read 15 Oct 2026 · jahia.com
DXP Enterprise Priced on request CMS features · personalization · customer data collection · analytics · audience segmentation · API-based personalization · cloud or on-premise Read 15 Oct 2026 · jahia.com

Every Jahia DXP plan and price →

Strong points and limits

Strong points

  • Headless, hybrid, or traditional content delivery
  • Built-in customer data platform
  • On-premise, cloud, or hybrid deployment
  • Free Community distribution

Limits

  • Community is Docker-image only
  • Community excludes enterprise modules, SLAs, and support
  • Enterprise pricing requires a quote
  • Cloud uptime guarantee is subject to exclusions

Who it suits

Jahia DXP may suit organizations building websites or portals that need content, customer data, and personalization in one platform. Community is aimed at independent developers and smaller- to medium-traffic sites without enterprise requirements.

Jahia DXP in depth

Read the full write-up

Overview

Jahia DXP is a digital experience platform that brings content publishing, customer data, personalization and analytics together for websites and portals. It is best suited to organizations with substantial publishing and integration needs. Its breadth is appealing, but the free Community edition omits enterprise modules and support, while Enterprise requires custom pricing.

Founded in 2002, Jahia describes its work as open-source content management and digital experience applications. The platform supports on-premise, cloud and hybrid deployment; Community is distributed only as a Docker image.

Compare other options in Digital Experience Platforms.

Key features

Content and delivery

Multichannel publishing, structured content, digital asset management and approval workflows provide a substantial foundation for coordinated publishing. Headless, hybrid and traditional delivery let teams choose how to serve different channels. That flexibility is useful for varied architectures, but it does not remove the need to select a delivery model that fits the project.

Customer data and personalization

The built-in CDP collects data from multiple sources into unified profiles and supports real-time audience segmentation, analytics and customer journey mapping. Combined with personalization and journey orchestration, this makes Jahia more compelling for teams connecting content operations with audience targeting than for projects that need only a straightforward CMS.

AI and integrations

Listed AI capabilities cover content creation and optimization, CMS migration, translation, enrichment, SEO recommendations and personalization, with human approval workflows. That human review step matters for organizations that want AI-assisted work without handing off approval. Jahia describes the platform as API-first and composable, and names integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude and Gemini.

Security and service

Jahia says its ISO 27001:2022-certified information security management system covers product development, and that cloud data is encrypted at rest and in transit. It states GDPR and HIPAA compliance and PCI DSS SAQ A 3.2.1 compliance. Jahia Cloud carries a 99.9% monthly uptime guarantee subject to exclusions. Enterprise includes support tickets; 24/7 support is available with Premium Support. Community has no enterprise SLA or support, a meaningful drawback for production teams that need a formal support commitment.

Pricing

Jahia Community costs nothing. It is an open-core Docker-image distribution for independent developers and sites with small to medium traffic. It gives up enterprise modules, SLAs and support, so it is a poor fit where those capabilities or a support commitment are requirements.

DXP Enterprise has custom pricing, quoted according to edition, hosting environment, project scope, user count and traffic volume. It is the relevant option for organizations needing enterprise capabilities or support tickets, but buyers must request a quote to establish the cost. Premium Support is the route to 24/7 support.

Jahia offers a free plan and a free trial. No trial length or renewal terms are stated.

Platforms

Jahia DXP supports API, Linux, macOS, self-hosted, web and Windows environments. Enterprise deployment can be on-premise or cloud, with hybrid deployment also supported. Community is more constrained: it is delivered exclusively as a Docker image. Jahia Cloud's uptime guarantee may suit teams choosing its cloud option, while organizations preferring self-hosting can consider on-premise deployment.

Who it's for

Jahia is a strong candidate for organizations that need structured, multichannel content operations alongside customer profiles, audience segmentation and personalization. Its deployment choices and broad integration list also suit teams that need to fit a DXP into an existing technology environment. Community is aimed at independent developers and small-to-medium-traffic sites that can work without enterprise modules, an SLA or support. Look elsewhere if you need a supported free edition or a known Enterprise price before engaging with sales.

Pros and cons

Broad content delivery: headless, hybrid and traditional approaches accommodate different publishing architectures.

Content and customer data in one platform: a built-in CDP, audience segmentation and journey mapping connect publishing with personalization work.

Deployment choice: on-premise, cloud and hybrid options allow different hosting approaches.

Community has sharp limits: Docker-only distribution, no enterprise modules, no SLA and no support make it unsuitable for teams that need enterprise assurances.

Enterprise costs require a quote: price varies with project and usage factors, so budget comparison starts with a sales request.

Cloud guarantee has exclusions: the 99.9% monthly uptime commitment is subject to Jahia's stated exclusions.

Alternatives

Liferay DXP is worth comparing if a free tier matters: its free tier requires a free activation key and acceptance of the EULA, and it supports API, Linux, self-hosted and web platforms.

Ibexa DXP is an alternative if you want a paid option with a published entry plan: Ibexa Headless starts at €39 a year, billed yearly, with content-object tiers from Bronze through Platinum.

Progress Sitefinity is another paid DXP with a free trial and a Sitefinity DX plan covering web content management, headless delivery, multisite management and data integration.

Xperience by Kentico may suit teams comparing a channel-based licensing approach; its Standard tier is based on channels and deployment option, with pricing available from sales.

Contentstack is a freemium alternative if a tightly capped free hosted plan fits: its Free plan is billed forever and includes one production stack, three users, 100K API calls per month and 100 GB bandwidth.

dotCMS is a freemium alternative to compare, with a Starter plan that includes unlimited users and roles plus development and production environments.

Zesty.io is another freemium choice if its free community allowances suit the project: five users, 5GB CDN bandwidth per month, 50,000 CDN requests per month, 3,000 API calls per month and 5GB storage.

Salesforce Experience Cloud is a paid alternative for teams considering a Salesforce experience platform.

Verdict

Choose Jahia DXP when your organization needs content management and delivery closely connected to customer data and personalization, with flexibility to deploy on-premise, in the cloud or in a hybrid setup. Its strongest reason to choose it is that combination of publishing breadth and built-in CDP capabilities. Look elsewhere if you need a supported, enterprise-ready free edition or must know the enterprise price up front.

Verdict

Jahia DXP combines content and customer-data capabilities with multiple deployment options. Compare the Community limits with Enterprise requirements, whose price depends on the project and must be requested.

Where Specifiction places it

Alternatives to Jahia DXPAll alternatives →