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SPECIFICTION
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JumpCloud Protect

jumpcloud.com

From $0.25/mo Free trial iOSAndroid
Visit jumpcloud.com
Spec score 8.5 #20 of 111 in Authenticator apps

Spec sheet

Purpose
JumpCloud Protect is a mobile app for iOS and Android used for multi-factor authentication or two-step verification.Read 4 Oct 2026 · jumpcloud.com
Free plan
YesRead 21 Sep 2026 · jumpcloud.com
Authentication methods
The app supports push MFA and time-based one-time password (TOTP) codes, which users enroll in separately.Read 4 Oct 2026 · jumpcloud.com
Biometric verification
Admins can configure mobile biometric verification as never required, required if enabled on the device, or always required.Read 4 Oct 2026 · jumpcloud.com
China availability limit
The admin guide says users in China cannot download Protect from Google Play and Android push notifications may not work where Google Cloud Messaging is blocked.Read 4 Oct 2026 · jumpcloud.com
Code type
totpRead 21 Sep 2026 · jumpcloud.com
Data collection
The app collects diagnostic data for troubleshooting and improvement, states that it does not collect user information, and lets users turn data sharing off.Read 4 Oct 2026 · jumpcloud.com
Device login
Admins can enable Protect for login to the Admin Portal, User Portal, and Windows, Mac, and Linux devices.Read 4 Oct 2026 · jumpcloud.com
Enrollment limit
A user can enroll JumpCloud Protect on only one device.Read 4 Oct 2026 · jumpcloud.com
Multi-device sync
NoRead 21 Sep 2026 · jumpcloud.com
Offline TOTP
Users can authenticate to their local account without internet access while TOTP MFA remains enforced.Read 4 Oct 2026 · jumpcloud.com
Platform requirements
The admin guide lists support for iOS 13 and later and Android 8.0 and later, and says the app is not optimized for tablets.Read 4 Oct 2026 · jumpcloud.com
Protected access
Mobile push is supported for the User Portal, SAML SSO apps, device logins, and password reset.Read 4 Oct 2026 · jumpcloud.com
Push approvals
YesRead 21 Sep 2026 · jumpcloud.com
Push security
JumpCloud blocks more than one push notification per resource within a 60-second period, with exceptions for RADIUS and LDAP attempts.Read 4 Oct 2026 · jumpcloud.com
Security assurance
JumpCloud states that its open directory platform completed a SOC 2 Type 2 examination and achieved ISO 27001 certification.Read 4 Oct 2026 · jumpcloud.com
Security controls
JumpCloud says it uses TLS 1.2 and above for data in transit and encrypts databases and applications containing sensitive data at rest.Read 4 Oct 2026 · jumpcloud.com
Supported platforms
iOS,AndroidRead 21 Sep 2026 · jumpcloud.com
Team administration
YesRead 21 Sep 2026 · jumpcloud.com
Trial and support
JumpCloud offers a 30-day free trial of its platform and includes 24×7 Premium Support during the trial.Read 4 Oct 2026 · jumpcloud.com

Plans and prices

Multi-Factor Authentication (MFA) — annual $3 a year Price per user per month, billed annually MFA feature pricing shown on JumpCloud pricing page Read 4 Oct 2026 · jumpcloud.com
Multi-Factor Authentication (MFA) — monthly $4 a month Price per user per month, billed monthly MFA feature pricing shown on JumpCloud pricing page Read 4 Oct 2026 · jumpcloud.com

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