KIOSK ONE ProConnect

Spec sheet

Product

KIOSK ONE ProConnect is an enterprise IoT platform for centralized monitoring, management, and control of connected kiosks, POS systems, and specialized equipment.Read 9 Oct 2026 · kiosk.eu

Support

The maker provides a technical support request form and directs customers with physical defects requiring returns to its RMA procedure.Read 9 Oct 2026 · kiosk.eu

Headquarters

Seefeld, GermanyRead 28 Sep 2026 · kiosk.eu

Company

KIOSK Embedded Systems GmbH designs and manufactures self-service kiosks in Europe and is part of ACER Inc.Read 4 Oct 2026 · kiosk.eu

Company background

The company says it designs and manufactures self-service kiosks in Europe for hospitality, retail, and quick-service restaurants.Read 9 Oct 2026 · kiosk.eu

Customization

The platform offers configurable monitoring features and plugins to customize it for specific needs.Read 9 Oct 2026 · kiosk.eu

Customization and integrations

KIOSK says it configures device integrations, data flows, KPI attributes, remote actions, and reporting for client projects.Read 4 Oct 2026 · kiosk.eu

Device health

The platform uses configurable KPIs to help businesses manage the overall health of their devices.Read 9 Oct 2026 · kiosk.eu

Fleet management

The platform supports device grouping, automated configuration scenarios, and planned deployment of updates and tasks.Read 9 Oct 2026 · kiosk.eu

Implementation

The maker describes a four-step client process: initiate, analyze and design, implementation, and launch.Read 9 Oct 2026 · kiosk.eu

Intended customers

The product page describes ProConnect as serving businesses managing kiosks, POS systems, and specialized equipment at scale.Read 4 Oct 2026 · kiosk.eu

Inventory

The platform can collect hardware, software, and system inventory data from thousands of devices in minutes.Read 4 Oct 2026 · kiosk.eu

Inventory and exports

It can collect hardware, software, and system inventory data from thousands of devices and export inventory in formats such as CSV and JSON.Read 9 Oct 2026 · kiosk.eu

Maker and location

The maker is KIOSK Embedded Systems GmbH, at Am Technologiepark 10, 82229 Seefeld, Germany.Read 9 Oct 2026 · kiosk.eu

Monitoring

Monitoring can detect incidents and automatically trigger corrective actions.Read 9 Oct 2026 · kiosk.eu

Remote actions

Users can remotely control devices and automatically trigger notifications about service issues.Read 9 Oct 2026 · kiosk.eu

Remote control

The platform supports remote control of devices.Read 4 Oct 2026 · kiosk.eu

Reporting

Inventory data can be exported in formats including CSV and JSON.Read 4 Oct 2026 · kiosk.eu

Sales and consultation

The product page invites businesses to contact the maker for personal consultation about how the solution fits their project.Read 9 Oct 2026 · kiosk.eu

Security and compliance

ProConnect monitors device health and security status in real time and includes compliance checking.Read 4 Oct 2026 · kiosk.eu

Security features

The product page lists real-time device health and security status monitoring, compliance checking, and operating system patch management.Read 9 Oct 2026 · kiosk.eu

Support impact

KIOSK says the platform can reduce support calls by 30 to 40 percent and reduce downtime.Read 4 Oct 2026 · kiosk.eu

Support impact claim

The maker says ProConnect can reduce support calls by 30 to 40 percent and reduce downtime.Read 9 Oct 2026 · kiosk.eu

Support services

KIOSK describes project consultation and implementation support, plus service packages combining on-site services, remote monitoring, and managed services.Read 4 Oct 2026 · kiosk.eu

Where Specifiction places it

• Kiosk Management Software#22 of 277.3