LabiDesk
labidesk.com
Spec sheet
- Product
- LabiDesk describes itself as all-in-one helpdesk software with shared inbox, help center portal, live chat, knowledge base, and public roadmap.Read 11 Oct 2026 · labidesk.com
- Trial
- The pricing page offers a 14-day free trial and says no credit card is required.Read 11 Oct 2026 · labidesk.com
- Integrations
- The Growth and Enterprise plans list Zapier, Integrately, and custom integrations.Read 11 Oct 2026 · labidesk.com
- Support
- The homepage says LabiDesk offers customer support 24/7 and lists [email protected] as its contact email.Read 11 Oct 2026 · labidesk.com
- Headquarters
- New York, New York, USARead 28 Sep 2026 · labidesk.com
- Automation
- Automation rules can distribute tickets, change ticket status, send reminders, assign tickets, and prioritize them.Read 11 Oct 2026 · labidesk.com
- Channels
- The pricing page lists Facebook Messenger, WhatsApp, Twitter, Instagram, and SMS in the Growth and Enterprise omnichannel inbox.Read 11 Oct 2026 · labidesk.com
- Customer records
- The mini CRM customer view can show web sessions, visited pages, submitted tickets, chats, notes, contact details, name, and location.Read 11 Oct 2026 · labidesk.com
- Ecommerce
- The Growth and Enterprise plans list Shopify, Magento, and BigCommerce as eCommerce integrations.Read 11 Oct 2026 · labidesk.com
- Inbox
- The shared inbox gives helpdesk team members access to shared and individual folders, which can be customized.Read 11 Oct 2026 · labidesk.com
- Knowledge base
- LabiKnow provides a customizable help center with articles, product announcements, and a public roadmap.Read 11 Oct 2026 · labidesk.com
- Live chat
- LabiChat includes live chat, chatbots, triggers, and campaigns tied to customer actions and page visits.Read 11 Oct 2026 · labidesk.com
- Mailboxes
- LabiDesk supports multiple mailboxes and says users can use its mail server or SMTP.Read 11 Oct 2026 · labidesk.com
Plans and prices
Starter $79 a month $128 month; yearly price shown as $79 per month 5 Agents · 1 Projects (Domains) · 25000 Tracked Users · 3 Mailboxes Read 11 Oct 2026 · labidesk.com
Growth $189 a month $288 month; yearly price shown as $189 per month 20 Agents · 1 Projects (Domains) · 500000 Tracked Users · 20 Mailboxes Read 11 Oct 2026 · labidesk.com
Enterprise $589 a month $988 month; yearly price shown as $589 per month Unlimited Agents · 1 Projects (Domains) · Unlimited Tracked Users · Unlimited Mailboxes Read 11 Oct 2026 · labidesk.com
Where Specifiction places it
- Customer Community Software#20 of 377.7
