Forumbee

Spec sheet

What it does

Forumbee is a cloud platform for branded communities combining forums, Q&A, knowledge-base content and idea collection.Read 15 Oct 2026 · g2.com

Purpose

Forumbee provides online communities and a knowledge base to engage users, deflect support tickets, and accelerate product adoption.Read 8 Oct 2026 · forumbee.com

Free plan

NoRead 20 Sep 2026 · forumbee.com

Integrations

The pricing page names Slack, Google Analytics, Front, Zendesk and other integrations.Read 15 Oct 2026 · forumbee.com

Mobile apps

noneRead 20 Sep 2026 · forumbee.com

Security

Forumbee says its safeguards include encryption in transit, access controls, monitoring, and secure storage practices.Read 8 Oct 2026 · forumbee.com

Privacy

Forumbee says clients retain ownership of submitted customer data and that it does not sell or rent personal information.Read 8 Oct 2026 · forumbee.com

Support

The Premium plan includes email support, while the Enterprise plan includes a dedicated success manager with an annual subscription.Read 8 Oct 2026 · forumbee.com

License

The terms retain Forumbee intellectual-property rights and grant customers service access, indicating proprietary software rather than an open-source license.Read 15 Oct 2026 · forumbee.com

Headquarters

United StatesRead 28 Sep 2026 · forumbee.com

Analytics

Analytics report activity, engagement, unique viewers, contributors, popular content and searches that return no answers.Read 15 Oct 2026 · forumbee.com

API documentation

A customer Forumbee help center contains API documentation describing API-key creation, test versus live keys and authenticated REST endpoints.Read 15 Oct 2026 · kotisdesign.forumbee.com

Community Q&A

Users can ask questions, crowdsource answers, highlight best answers and convert solved questions into knowledge-base articles.Read 15 Oct 2026 · forumbee.com

Company facts

LinkedIn lists Forumbee as a privately held technology company headquartered in Bellingham, Washington, with 11–50 employees and a 2012 founding year.Read 15 Oct 2026 · linkedin.com

Compliance statement

The privacy policy says international transfers use safeguards including Standard Contractual Clauses and Data Processing Agreements.Read 15 Oct 2026 · forumbee.com

Customer data

Clients retain ownership of uploaded data, while Forumbee receives a limited license to host, process and operate the service.Read 15 Oct 2026 · forumbee.com

Data processing

For customer data that clients submit or manage, the client is the data controller and Forumbee is the data processor.Read 8 Oct 2026 · forumbee.com

Discussion and Q&A

Members can participate in discussion forums and ask and answer community questions.Read 8 Oct 2026 · forumbee.com

Discussion forums

The platform supports peer discussions where customers, employees and experts exchange practices and media.Read 15 Oct 2026 · forumbee.com

Documentation

Forumbee links a community help center, and its opened article documents article creation, media, scheduling, metadata and publishing workflows.Read 15 Oct 2026 · community.forumbee.com

Event hosting

YesRead 20 Sep 2026 · forumbee.com

Events

Standard features include event calendars with member RSVP capability.Read 15 Oct 2026 · forumbee.com

Front integration

Front's integration lets agents search and browse Forumbee articles, view content and insert links or article text into emails; it is available on all plans.Read 15 Oct 2026 · help.front.com

Funding

GetLatka describes Forumbee as self-funded and reports no outside investment.Read 15 Oct 2026 · getlatka.com

GetApp platform listing

GetApp lists web, Android and iPhone/iPad support, plus phone, chat, email/help-desk and knowledge-base support options.Read 15 Oct 2026 · getapp.com

Hosting model

The terms describe Forumbee as a hosted platform operated by Forumbee LLC for client communities.Read 15 Oct 2026 · forumbee.com

Ideation

Customers can submit ideas, vote, filter by tags or categories and see configurable progress statuses such as accepted, started, completed or declined.Read 15 Oct 2026 · forumbee.com

Knowledge base

Knowledge-base authors can use rich formatting, nested sections, tags, attachments, embedded video, drafts and scheduled publishing.Read 15 Oct 2026 · forumbee.com

Knowledge-base access

Articles can be public or private and access can be limited by users, groups or company domain.Read 15 Oct 2026 · forumbee.com

Knowledge-base SEO

Forumbee provides canonical URLs, Open Graph and custom meta tags, generated sitemaps and social sharing buttons for public content.Read 15 Oct 2026 · forumbee.com

Legal name

Forumbee's terms identify the service owner and operator as Forumbee LLC.Read 15 Oct 2026 · forumbee.com

Limit: integrations and styling

Capterra reviewers request additional integrations such as Zoom and more layout, color and CSS customization options.Read 15 Oct 2026 · capterra.com

Limit: interface and bulk editing

G2 reviewers report that the interface could be more interactive and mass editing is difficult.Read 15 Oct 2026 · g2.com

Limit: phone support

A G2 reviewer says Forumbee communication was limited to email and that the company would not connect by phone.Read 15 Oct 2026 · g2.com

Member limit

2000Read 20 Sep 2026 · forumbee.com

Mobile access

Forumbee says its knowledge base is designed to work on any device so users can access content and participate on the go.Read 8 Oct 2026 · forumbee.com

Moderation

Moderators can control registrations and content with approval queues, automation, pinning, closing, editing, removal and member flags.Read 15 Oct 2026 · forumbee.com

Moderation and analytics

Standard features include moderation controls with automation and real-time community activity and engagement reports.Read 8 Oct 2026 · forumbee.com

Moderation tools

YesRead 20 Sep 2026 · forumbee.com

Notable news

A YesPress profile dated August 6, 2026 describes Forumbee as a bootstrapped community-software company founded in 2012 by Chris Greener.Read 15 Oct 2026 · yespress.io

Outage evidence

An opened SaasHub status page reported Forumbee up, with no issues in the prior 24 hours and 100% monitored uptime over 30 days.Read 15 Oct 2026 · saashub.com

Praise: setup and support

Capterra reviewers repeatedly describe Forumbee as intuitive, easy to customize, quick to deploy and backed by responsive support.Read 15 Oct 2026 · capterra.com

Praise: usability and customization

G2 reviewers praise customizable layouts, easy knowledge-base authoring and effective idea sharing across distributed offices.Read 15 Oct 2026 · g2.com

Private messaging

Standard features include one-to-one private messaging between members.Read 15 Oct 2026 · forumbee.com

Private spaces

YesRead 20 Sep 2026 · forumbee.com

Rating on Capterra

4.9 out of 5 from 18 reviews.Read 15 Oct 2026 · capterra.com

Rating on G2

4.6 out of 5 from 4 reviews.Read 15 Oct 2026 · g2.com

Rating on GetApp

4.9 out of 5 from 18 reviews.Read 15 Oct 2026 · getapp.com

SDKs

No official Forumbee SDK or public developer-library listing was found on the opened official pages.Read 15 Oct 2026 · forumbee.com

Security controls

Forumbee states that it uses encryption in transit, access controls, monitoring and secure storage practices.Read 15 Oct 2026 · forumbee.com

Self-hosting

The opened product and terms pages describe hosted service operation and provide no self-hosting option.Read 15 Oct 2026 · forumbee.com

Use cases

The product is presented for customer support, customer communities, and employee engagement.Read 8 Oct 2026 · forumbee.com

Plans and prices

Every Forumbee plan and price →

Where Specifiction places it

• Forum Software#1 of 209.1
• Customer Community Software#2 of 379.1
• Online Community Platforms#4 of 548.9
• Community Platforms#19 of 1268.7