Linq
linqapp.com
What it is
Linq is a communications platform and API for businesses, software platforms, and developers. It supports sending and receiving messages and making calls across iMessage, RCS, SMS, and voice, with automatic protocol selection and fallback for supported messaging channels. Rich messaging includes media, group chats, reactions, message effects, typing indicators, polls, and real-time webhooks. Listed use cases include customer support, sales engagement, appointment reminders, order notifications, and AI agents. Developers receive API documentation and CLI access; Linq says a first workflow can be built in less than five minutes. The service advertises 99.95% uptime and latency below 120 ms. Linq states that it holds SOC 2 Type I and Type II certifications, encrypts sensitive data stores at rest, and restricts privileged access to encryption keys. The Hobby plan costs nothing for up to 20 contacts. Pro starts at $260 a month; Enterprise pricing is custom. Android, iOS, web, and API access are listed.
Spec sheet
- Product
- Linq provides a communications platform and API for businesses and developers to send and receive messages and make calls across iMessage, RCS, SMS, and voice.Read 9 Oct 2026 · linqapp.com
- Intended users
- Linq describes its API as designed for software platforms, CRM and sales tools, customer support platforms, marketing automation tools, and developers building messaging solutions.Read 9 Oct 2026 · docs.linqapp.com
- Support
- The Pro plan includes a dedicated Slack channel for support and updates; Enterprise includes forward deployed engineers.Read 9 Oct 2026 · linqapp.com
- Headquarters
- Birmingham, Alabama, United StatesRead 28 Sep 2026 · linqapp.com
- API limitation
- Using the Partner API requires a bearer token provisioned by a Linq representative and at least one phone number assigned to the account.Read 9 Oct 2026 · docs.linqapp.com
- Developer setup
- Linq says developers can build their first workflow in less than five minutes and offers API documentation and CLI access.Read 9 Oct 2026 · linqapp.com
- Encryption
- Linq states sensitive customer data stores are encrypted at rest and privileged access to encryption keys is restricted.Read 9 Oct 2026 · linqapp.com
- Integration
- Linq publishes an official vendor adapter for Vercel's Chat SDK that adds iMessage, RCS, and SMS delivery channels.Read 9 Oct 2026 · linqapp.com
- Messaging
- The API supports iMessage, RCS, and SMS, with automatic protocol selection and fallback.Read 9 Oct 2026 · docs.linqapp.com
- Privacy limitation
- The pricing page lists zero data retention as a Pro feature.Read 9 Oct 2026 · linqapp.com
- Reliability
- Linq advertises 99.95% uptime and latency below 120 ms on its product page.Read 9 Oct 2026 · linqapp.com
- Rich messaging
- Features include rich media, group chats, reactions, message effects, typing indicators, polls, and real-time webhooks.Read 9 Oct 2026 · docs.linqapp.com
- Security certification
- Linq says it holds SOC 2 Type I and Type II certifications and continuously monitors 70 controls.Read 9 Oct 2026 · linqapp.com
- Use cases
- Linq identifies customer support, sales engagement, appointment reminders, order notifications, and AI agents as API use cases.Read 9 Oct 2026 · docs.linqapp.com
Plans and prices
Strong points and limits
Strong points
- Supports iMessage, RCS, and SMS fallback
- Rich media and group messaging features
- SOC 2 Type I and Type II stated
- 99.95% uptime advertised
- Free Hobby plan for up to 20 contacts
Limits
- Zero data retention is listed only for Pro
- Partner API requires a Linq-provisioned bearer token
- Partner API requires an assigned phone number
- Enterprise pricing is custom
Who it suits
Businesses and developers building messaging, calling, CRM, support, sales, marketing, reminder, notification, or AI-agent workflows. It also suits software platforms needing iMessage, RCS, and SMS delivery channels.
Verdict
Linq provides cross-protocol messaging and calling infrastructure with rich message features and developer tooling. A free Hobby tier is available, while advanced controls and support appear in higher plans.
Where Specifiction places it
- Business Card Software#4 of 228.3
- Digital Business Card Software#10 of 278.1
- Contact Management Software#17 of 398.1