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SPECIFICTION
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London & Zurich Direct Debit

londonandzurich.co.uk

WebAPI
Visit londonandzurich.co.uk
Spec score 6.9 #19 of 22 in Direct Debit Processing Software

What it is

London & Zurich Direct Debit provides collection services and administration software for businesses. It supports regular, recurring, and one-off payments after customers authorise Direct Debit collection. The DDMS portal handles mandate creation, Bacs submission, compliance, reporting, failed payments, reconciliation, accounting, and scheduling. Businesses can use their own Service User Number or operate under London & Zurich’s; the company says it can obtain one through its sponsor bank for organisations without a SUN. Integration options include a RESTful API, accounting connections, a test environment, developer documentation, and specialist integration support. API access is included within a solution, with costs depending on integration needs and setup. The service can be white labelled so bank statements show the customer business’s name. London & Zurich describes AWS hosting, UK-based servers, multi-factor authentication, 24/7 monitoring, Cyber Essentials Plus, FCA authorisation, and Bacs Approved Bureau status. Pricing is on request, with Business, Foundation, and Enterprise/Reseller options.

Spec sheet

Purpose
London & Zurich provides Direct Debit processing and collection services for businesses, including managed services and software for payment administration.Read 30 Sep 2026 · londonandzurich.co.uk
Integrations
The vendor offers a RESTful API, accounting integrations, a test environment, developer documentation, and integration specialist support.Read 30 Sep 2026 · londonandzurich.co.uk
Security
The vendor states that its platform uses AWS infrastructure, multi-factor authentication, 24/7 security monitoring, and UK-based servers, and that it holds Cyber Essentials Plus certification.Read 30 Sep 2026 · londonandzurich.co.uk
Support
The company describes phone support from real people, dedicated account contacts, and customer service help through the portal’s support ticket and Knowledge Hub.Read 30 Sep 2026 · londonandzurich.co.uk
Headquarters
Wallingford, Oxfordshire, United KingdomRead 28 Sep 2026 · londonandzurich.co.uk
API pricing
API access is included as part of a solution, while specific costs depend on integration needs and overall setup.Read 30 Sep 2026 · londonandzurich.co.uk
Collections
Businesses can collect regular, recurring, or one-off payments after a customer authorises Direct Debit collection.Read 30 Sep 2026 · londonandzurich.co.uk
Management portal
Its DDMS handles mandate creation, Bacs submission, compliance, reporting, and failed payments, with reconciliation, accounting, reporting, and scheduling tools.Read 30 Sep 2026 · londonandzurich.co.uk
Regulation
London & Zurich states that it is FCA-authorised and regulated and operates as a Bacs Approved Bureau.Read 30 Sep 2026 · londonandzurich.co.uk
Scale
The company says it serves more than 2,100 businesses and processes over 800,000 Direct Debit collections per month.Read 30 Sep 2026 · londonandzurich.co.uk
SUN options
Customers can use their own Service User Number or operate under London & Zurich’s; for businesses without a SUN, London & Zurich says it can obtain one through its sponsor bank and manage collections.Read 30 Sep 2026 · londonandzurich.co.uk
Target customers
The service is presented for SMEs, charities, enterprise organisations, national franchises, public sector organisations, and software platforms.Read 30 Sep 2026 · londonandzurich.co.uk
White labelling
The Direct Debit product can be white labelled so customers’ bank statements show the business’s company name.Read 30 Sep 2026 · londonandzurich.co.uk

Plans and prices

Business Priced on request Pricing from 0.5% or 20p · branded SUN · Bacs compliance solution · onboarding and team training · API and integrations · for established organisations Read 30 Sep 2026 · londonandzurich.co.uk
Enterprise / Reseller Priced on request Banded pricing that reduces as you grow · full FCA-regulated Direct Debit management suite · bespoke reporting and integrations · monthly customer success management · for enterprise or software platforms Read 30 Sep 2026 · londonandzurich.co.uk
Foundation Priced on request Pricing around 1% · fast setup on shared SUN · pre-built online sign-ups · notifications · implementation and training · telephone support · ideal for 1–2 person businesses Read 30 Sep 2026 · londonandzurich.co.uk

Every London & Zurich Direct Debit plan and price →

Strong points and limits

Strong points

  • Handles recurring and one-off collections
  • DDMS includes mandates, Bacs, and reconciliation
  • Own or sponsored SUN options
  • RESTful API and test environment
  • White labelling available

Limits

  • Pricing is available only on request
  • No free plan
  • Costs vary with integration and setup
  • Domestic scheme coverage

Who it suits

The service is presented for SMEs, charities, enterprise organisations, franchises, public-sector bodies, and software platforms collecting domestic Direct Debits.

Verdict

London & Zurich combines Direct Debit collection, mandate administration, integrations, and managed options. Its suitability depends on the organisation’s SUN, integration requirements, and requested pricing structure.

Where Specifiction places it

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