Tech riderRev. 10 Oct 2026

Luma Health

Ch 326.4of 36Medical Appointment Scheduling Software

1Runs onWeb
2Patient remindersYes
3Digital intake formsYes
4Online paymentsYes
5Waitlist managementYes

5 lines stated Written from the maker's own pages: lumahealth.io

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Overview

Luma Health is ranked #32 of 36 in medical appointment scheduling software on Specifiction. It runs on Web.

Luma Health plans and pricing

All plans

Referrals-only plan Referrals only · get started commitment free lumahealth.io · 10 Oct 2026

Compared on medical appointment scheduling software

Patient reminders: Yeslumahealth.io
Digital intake forms: Yeslumahealth.io
Online payments: Yeslumahealth.io
Waitlist management: Yeslumahealth.io

Facts

What it does: Luma describes its platform as operational AI that helps healthcare organizations improve patient access, engagement, intake, and payments.lumahealth.io · 10 Oct 2026
Patient access: Access workflows include new patient acquisition, order orchestration, referrals, inbound and outbound faxes, prescription refills, records requests, and waitlists.lumahealth.io · 10 Oct 2026
Patient engagement: Engagement features include omnichannel messaging, AI-powered web chat, conversational AI, two-way outreach, patient-initiated conversations, and AI translation.lumahealth.io · 10 Oct 2026
Intake: Intake features include responsive forms, patient and staff checklists, walk-in wait times, clinic flow and check-in management, and in-clinic self-service.lumahealth.io · 10 Oct 2026
Payments: Payment workflows include eligibility verification, prior authorization, payer intelligence, copays, past balances, and reporting.lumahealth.io · 10 Oct 2026
AI foundation: Luma says Spark is its healthcare-native AI core, trained on real workflows, that coordinates AI capabilities and systems across products, agents, and workflows.lumahealth.io · 10 Oct 2026
EHR integrations: The site lists integrations with MEDITECH, Oracle Health, Epic, NextGen, Nextech, eClinicalWorks, athenahealth, and Greenway.lumahealth.io · 10 Oct 2026
Other integrations: Luma says it connects with EHR, RCM, payment, CRM, call center, telehealth, population health, and homegrown systems.lumahealth.io · 10 Oct 2026
Security certifications: Luma states that it is HITRUST CSF r2 certified, TX-RAMP Level 2 certified, and ISO 27001:2022 certified, and performs an annual SOC 2 Type II attestation.lumahealth.io · 10 Oct 2026
Privacy and AI data: Luma says its AI-enabled products use a zero-retention model, customer data is not used to train or improve models, and data is used only to provide contracted services.lumahealth.io · 10 Oct 2026
HIPAA: Luma states that all its software and company processes are HIPAA compliant.lumahealth.io · 10 Oct 2026
Reliability: Luma says its infrastructure spans multiple AWS Availability Zones and targets 99.9% uptime.lumahealth.io · 10 Oct 2026
Support: Luma provides a system-status page with real-time status, historical uptime, incident information, and alerts subscribers can enable.lumahealth.io · 10 Oct 2026
Who it serves: The site identifies enterprise health systems, specialty groups, regional and rural care organizations, and primary care as audiences it serves.lumahealth.io · 10 Oct 2026
Company history: Luma’s company timeline lists early customers in September 2015.lumahealth.io · 10 Oct 2026