Mailfence
mailfence.com
What it is
Mailfence is an email service with end-to-end encryption and access through the web, iOS and Android. Its free plan provides web access and 1 GB total storage, split between 500 MB for email and 500 MB for documents. Paid plans increase storage and, depending on tier, add aliases, custom domains and mail-client protocols. Base costs €2.50/mo (annual) and includes 11 GB total storage, 5 GB for email and 10 aliases, but no custom domain or POP, IMAP, SMTP or EAS access. Entry costs €3.50/mo (annual), with 40 GB total storage, 10 GB for email, 50 aliases, custom domains and POP, IMAP, SMTP and ActiveSync. Pro costs €9.50 per month and includes 78 GB total storage, up to 100 aliases, custom domains, protocol access and priority support. Ultra costs €29.00 per month, billed monthly, with 225 GB total storage, up to 200 aliases, custom domains, protocol access and priority support. Mailfence is headquartered in Brussels, Belgium, and was founded in 1999.
Spec sheet
- What it does
- Mailfence provides encrypted email together with calendars, documents, contacts, groups, chat and polls.Read 15 Oct 2026 · mailfence.com
- Free plan
- YesRead 15 Sep 2026 · blog.mailfence.com
- Mobile apps
- Native applications are available for iOS and Android, alongside a browser-installable progressive web app and downloadable Android APK.Read 15 Oct 2026 · kb.mailfence.com
- Support
- Free users receive knowledge-base support, while paid tiers add email support and higher plans add priority email and telephone support.Read 15 Oct 2026 · trustradius.com
- Headquarters
- Brussels, BelgiumRead 28 Sep 2026 · mailfence.com
- Founded
- 1999Read 28 Sep 2026 · mailfence.com
- API and extensibility
- Business subscriptions provide an API for account management, while custom deployments can integrate SSO services and white labeling.Read 15 Oct 2026 · cloudwards.net
- Attachment limits
- Incoming messages are limited to 50 MB; outgoing messages are limited to 20 MB on free and 50 MB on Entry, Pro and Ultra.Read 15 Oct 2026 · kb.mailfence.com
- Calendar
- Calendar supports shared and public calendars, recurring events, reminders, polls and iTIP/iMIP meeting scheduling.Read 15 Oct 2026 · kb.mailfence.com
- Calendar integrations
- CalDAV works on every plan, including free, with Apple Calendar, Thunderbird, DAVx5, eM Client and Outlook through its synchronizer plugin.Read 15 Oct 2026 · kb.mailfence.com
- Company headquarters and size
- LinkedIn lists headquarters in Brussels, Belgium and company size of 11-50 employees.Read 15 Oct 2026 · linkedin.com
- Company legal name
- Crunchbase lists the legal entity as Mailfence - ContactOffice Group sa.Read 15 Oct 2026 · crunchbase.com
- Contacts
- Contacts can be synchronized through CardDAV or Exchange ActiveSync.Read 15 Oct 2026 · github.com
- Custom domain
- NoRead 15 Sep 2026 · blog.mailfence.com
- Data residency
- Mailfence states that its servers are based in Belgium and that it has no foreign parent company.Read 15 Oct 2026 · blog.mailfence.com
- Digital signatures
- Digital signatures authenticate the sender and protect message integrity.Read 15 Oct 2026 · mailfence.com
- Documentation
- The knowledge base is organized into account, messages, calendar, documents, contacts, groups, polls, chat, mobile, external-client, encryption and transparency topics, with full application documentation linked.Read 15 Oct 2026 · kb.mailfence.com
- Documents
- Documents provides online file storage, editing, group sharing, public links and WebDAV access.Read 15 Oct 2026 · github.com
- Email aliases
- 10Read 15 Sep 2026 · blog.mailfence.com
- Email encryption
- Browser-side OpenPGP encryption lets users exchange encrypted mail with other OpenPGP services.Read 15 Oct 2026 · mailfence.com
- Email protocols
- Paid accounts support SMTP, IMAP, POP, ActiveSync and xDAV clients.Read 15 Oct 2026 · kb.mailfence.com
- End-to-end encryption
- YesRead 15 Sep 2026 · blog.mailfence.com
- Funding
- Mailfence says it is self-funded and operates from subscription revenue without venture capital.Read 15 Oct 2026 · blog.mailfence.com
- Key management
- The service includes an integrated keystore for creating, importing, publishing and managing OpenPGP keys.Read 15 Oct 2026 · mailfence.com
- Legal protection
- Mailfence says Belgian law applies and disclosure requires a Belgian court order.Read 15 Oct 2026 · mailfence.com
- Limit: attachment handling
- A Google Play reviewer requests a download-all or ZIP option for multiple attachments.Read 15 Oct 2026 · play.google.com
- Limit: interface
- TechRadar says the interface is functional but dated and clunky, with limited customization.Read 15 Oct 2026 · techradar.com
- Limit: mobile notifications
- A Google Play reviewer reports receiving email notifications but not calendar-event notifications.Read 15 Oct 2026 · play.google.com
- Limit: no desktop client
- TechRadar reports that Mailfence has mobile apps but no dedicated desktop client.Read 15 Oct 2026 · techradar.com
- Limit: registration
- Trustpilot reviewers report signup refusals after security-code verification and say the rejection reasons were unclear.Read 15 Oct 2026 · trustpilot.com
- Limit: spam delivery
- Trustpilot reviewers report legitimate messages being routed to spam even after whitelisting.Read 15 Oct 2026 · trustpilot.com
- Mail protocol support
- noneRead 15 Sep 2026 · blog.mailfence.com
- Mailbox storage
- 5Read 15 Sep 2026 · blog.mailfence.com
- Mobile source availability
- Mailfence describes its mobile app as open source, while its Android repository says the repository is intended for APK distribution and issue reporting rather than making the code open source.Read 15 Oct 2026 · kb.mailfence.com
- Open-source status
- The hosted Mailfence service is not open source; the company says it may eventually open-source the front end and permits recognized audits of the back end.Read 15 Oct 2026 · kb.mailfence.com
- Praise: integrated suite
- Independent reviewers highlight the combination of email, documents, calendars, contacts and collaboration tools.Read 15 Oct 2026 · capterra.com
- Praise: security and privacy
- G2 reviewers repeatedly praise Mailfence for secure encrypted email, privacy protection and a trustworthy alternative to large providers.Read 15 Oct 2026 · g2.com
- Praise: usability and support
- G2 and Capterra reviewers commonly describe the interface as easy to use and customer support as responsive.Read 15 Oct 2026 · g2.com
- Rating on Apple App Store
- 3.9 out of 5 from 112 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.3 out of 5 from 23 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.7 out of 5 from 5 reviewsRead 15 Oct 2026 · g2.com
- Rating on Google Play
- 3.5 out of 5 from 413 reviewsRead 15 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.3 out of 5 from 23 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 3.1 out of 5 from 172 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 7 out of 10 from 2 reviewsRead 15 Oct 2026 · trustradius.com
- Security controls
- The service supports AES-256-protected OpenPGP keys, perfect forward secrecy, MTA-STS, DANE and two-factor authentication.Read 15 Oct 2026 · techradar.com
- Security transport
- Mailfence states that web and IMAP/POP/SMTP connections use SSL/TLS and that outgoing SMTP uses TLS.Read 15 Oct 2026 · techradar.com
- Sending limits
- Free accounts are limited to 50 emails per day, 10 recipients per hour and three recipients per message through the web interface.Read 15 Oct 2026 · kb.mailfence.com
Plans and prices
Strong points and limits
Strong points
- End-to-end encryption is listed.
- Free plan includes 1 GB total storage.
- Entry includes custom domains and mail protocols.
- Pro and Ultra include priority support.
Limits
- Free plan provides web access only.
- Base has no custom domain.
- Base has no POP, IMAP, SMTP or EAS access.
Who it suits
Mailfence may suit people seeking encrypted email with web and mobile access, from a free web-only tier to paid options with mail-client protocols. The higher tiers add custom domains and larger alias allowances.
Verdict
Mailfence offers a free entry point and paid tiers that expand storage, aliases and connectivity. Compare each plan's protocol and custom-domain support as well as its listed price.
Where Specifiction places it
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