ManageEngine ADSelfService Plus

Overview

ManageEngine ADSelfService Plus combines password self-service with tools for managing and monitoring Active Directory in an on-premises deployment. It is best suited to organizations that want those functions in one product; buyers looking only for password support may find its broader scope and paid-plan user minimum unnecessary.

The no-expiration free edition makes a small deployment possible without an ongoing subscription. Paid editions are priced for 500 users, so the fit changes considerably once an organization outgrows the free allowance.

Key features

Password self-service lets users handle password needs without relying on administrators for every routine request. This is useful for teams looking to shift some password support away from central IT, but the product's appeal is broader than that workflow alone.

Delegated administration supports distributing directory responsibilities across administrators. Paired with AD auditing and reporting, it gives teams administration and oversight capabilities alongside password self-service. That combination is a stronger reason to choose it than password support alone.

Pricing

The freemium model provides a permanent starting point, but the free edition's 50-user cap makes it a small-scale option. Unlimited domains are generous within that cap, while Endpoint MFA is limited to 10 users—an important distinction for organizations expecting to use that capability across their user base.

Free Edition: free, with no expiration. Includes 50 users, unlimited domains, and Endpoint MFA for 10 users. It suits a small deployment that fits both the overall user limit and narrower MFA allowance.

Standard Edition: $595 a year, billed as an annual subscription fee for 500 users. This is the paid entry point for an organization needing more than the free allowance and able to use a 500-user package.

Professional Edition: $1,195 a year, also billed as an annual subscription fee for 500 users. It costs more than Standard; the supplied plan terms do not distinguish their included capabilities, so buyers should confirm the edition differences before choosing between them.

A 30-day trial is offered. The available terms do not state a paid renewal arrangement, so the annual subscription price is the firm cost basis provided for the two paid editions.

Platforms

ADSelfService Plus supports Android, iOS, Linux, macOS, web, and Windows. Its deployment model is on-premises, which makes it a fit for organizations seeking a locally deployed product rather than a cloud-only service.

Who it's for

Choose it if your organization needs password self-service together with delegated administration, AD auditing, and reporting, and can either stay within 50 users or make use of a 500-user paid edition. It is less compelling for a very small team whose needs stop at password workflows, or for a buyer who needs a paid package sized below 500 users.

Pros and cons

Pros: The free edition has no expiration, covers 50 users, and permits unlimited domains, making it a lasting option for a small deployment.

Pros: Password self-service, delegated administration, AD auditing, and reporting bring several directory-related needs into one on-premises product.

Cons: Endpoint MFA in the free edition covers only 10 users, not all 50.

Cons: Both paid editions are priced for 500 users, which can be an awkward step for organizations between the free cap and that package size.

Cons: Standard and Professional have different prices, but their included capabilities are not distinguished in the supplied plan terms.

Alternatives

Active Directory Management Software is the broader category to browse if you want to compare directory-management options.

Softerra Adaxes is worth considering if you want a 30-day full-functionality evaluation with technical support before purchasing; its paid offering is distinct from ADSelfService Plus's no-expiration free edition.

Specops uReset may suit buyers seeking a paid, annual subscription with volume-based pricing tied to users in scope.

Netwrix Password Secure is an alternative if a self-service plan starting at $60 a year per enabled account is a closer pricing approach; it has a one-year minimum purchase commitment.

Cayosoft Administrator is another option to compare if you need quote-based subscriptions offered for 12, 36, or 72 months.

One Identity Active Roles is an alternative with licensing based on the number of managed users.

Blazam is worth a look if a free and open-source option under the MIT license is the priority.

ManageEngine AD360 is another ManageEngine option with separately priced components, including ADSelfService Plus.

Dovestones AD Reporting is another directory-related product to compare.

Verdict

ADSelfService Plus is a sound choice for organizations that want password self-service and Active Directory administration, audit, and reporting capabilities together in an on-premises product. Its lasting free tier is useful for deployments of up to 50 users, but paid buyers should be comfortable with the 500-user terms and verify what Professional adds over Standard; otherwise, compare options with a better-fitting scope or pricing basis.