ManageEngine Remote Access Plus

manageengine.com

From $6.25/mo Free plan WebWindowsmacOSLinuxiOSAndroid

Spec score 9.5 #1 of 135 in Remote desktop software

What it is

ManageEngine Remote Access Plus provides remote access across Windows, macOS, Linux, Android, iOS, and web. It supports both access modes and lists file transfer, session recording, and mobile apps. The free plan covers 10 devices. Standard and Professional plans are listed for cloud and on-premises use, with annual, monthly, and perpetual-license options. Standard Cloud Monthly is $10 a month for 25 computers and five technicians; Professional Cloud Monthly is $15 a month for the same stated capacity. Standard Cloud Annual is $100 a year, and Professional Cloud Annual is $150 a year, each listing 25 computers and five technicians. On-premises annual plans cost $75 a year for Standard and $95 a year for Professional, with the same listed capacity. Standard On-Premises Perpetual is $187 a month, and Professional On-Premises Perpetual is $237 a month, again listing 25 computers and five technicians. The pricing note lists a 30-day trial and paid plans from $10/mo. The maker is ManageEngine Remote Access Plus, founded in 2002.

Spec sheet

What it does: Remote Access Plus lets IT administrators and help-desk technicians centrally troubleshoot and control distributed computers.Read 15 Oct 2026 · manageengine.com
Deployment: Remote Access Plus is offered as cloud software or as an on-premises installation with server, agent and web-console components.Read 15 Oct 2026 · manageengine.com
Free plan: YesRead 20 Sep 2026 · manageengine.com
API: Remote Access Plus Cloud exposes REST APIs for remote offices, computers, agent installation, computer removal and server properties.Read 15 Oct 2026 · manageengine.com
Integrations: The integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding.Read 15 Oct 2026 · manageengine.com
Mobile apps: YesRead 20 Sep 2026 · manageengine.com
Compliance: ManageEngine states that the product has controls relevant to HIPAA, PCI DSS, FISMA, NIST, GDPR, FERPA and ISO 27001 use cases.Read 15 Oct 2026 · manageengine.com
Founded: 2002Read 28 Sep 2026 · manageengine.com
Access mode: bothRead 20 Sep 2026 · manageengine.com
API authentication: The cloud API uses OAuth 2.0, scoped permissions and bearer access tokens that expire after one hour.Read 15 Oct 2026 · manageengine.com
API tooling: The API documentation provides an OpenAPI specification and a Postman collection for testing requests.Read 15 Oct 2026 · manageengine.com
Chat: Technicians and users can communicate with voice, video and text chat during support sessions.Read 15 Oct 2026 · manageengine.com
Company founded: LinkedIn lists ManageEngine as founded in 2002.Read 15 Oct 2026 · linkedin.com
Company headquarters: LinkedIn lists headquarters in Del Valle, Texas.Read 15 Oct 2026 · linkedin.com
Company ownership: ManageEngine is the enterprise IT-management division of Zoho Corporation.Read 15 Oct 2026 · linkedin.com
Company size: LinkedIn lists 5,001–10,000 employees.Read 15 Oct 2026 · linkedin.com
Documentation: The help center covers installation, remote control, tools, reports, session recording, two-factor authentication, SSL, user management and port settings.Read 15 Oct 2026 · manageengine.com
File transfer: Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer.Read 15 Oct 2026 · manageengine.com
Free trial: The hosted trial supports unlimited computers for 30 days, while the fully functional free version supports up to 25 computers.Read 15 Oct 2026 · remoteaccess.manageengine.com
Google Play update: The Android app was updated July 2, 2026 and added PowerShell actions for managed Windows devices on on-premises servers.Read 15 Oct 2026 · play.google.com
Licence: The EULA grants evaluation and commercial licences for binary software and does not describe an open-source licence.Read 15 Oct 2026 · d7umqicpi7263.cloudfront.net
Limit: GetApp: Reviewers report high RAM use that can freeze endpoints, network-related delays or interruptions and slowness in some server-administration scenarios.Read 15 Oct 2026 · getapp.com
Limit: Software Advice: Reported shortcomings include limited reporting, difficult troubleshooting when agents fail, Linux connection problems, multi-user connection quirks and requests for offline LAN use.Read 15 Oct 2026 · softwareadvice.com
Limit: Trustpilot complaints: Negative company reviews repeatedly mention slow support, poor communication, licensing or account problems and perceived overcharging.Read 15 Oct 2026 · trustpilot.com
Managed devices: 25Read 20 Sep 2026 · manageengine.com
Mobile control: It can view and control Android devices remotely.Read 15 Oct 2026 · manageengine.com
Operating systems: Agents support Windows, Windows Server, macOS versions 10.14 through 15, and multiple Linux distributions; Android agent support requires Android 5.0 or later on-premises.Read 15 Oct 2026 · manageengine.com
Praise: Gartner reviewers: Gartner reviewers specifically like file transfer, centralized device management, unattended access, session recording and cross-platform support.Read 15 Oct 2026 · gartner.com
Praise: GetApp: Reviewers describe deployment as straightforward, sessions as stable on slower networks and the product as cost-effective for daily support.Read 15 Oct 2026 · getapp.com
Praise: Software Advice: Reviewers repeatedly praise the web interface, Active Directory/GPO deployment, ease of use, broad modules and value for money.Read 15 Oct 2026 · softwareadvice.com
Rating on Gartner Peer Insights: 5.0 out of 5 from 2 ratingsRead 15 Oct 2026 · gartner.com
Rating on GetApp: 4.6 out of 5 from 65 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play: The opened listing shows 5K+ downloads; no star rating or rating count is displayed in the captured page.Read 15 Oct 2026 · play.google.com
Rating on Software Advice: 4.7 out of 5 from 50 reviewsRead 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot: 3.2 out of 5 from 15 reviewsRead 15 Oct 2026 · trustpilot.com
Rating on TrustRadius: 7.3 out of 10 from 11 reviewsRead 15 Oct 2026 · trustradius.com
Remote control: The product provides secure remote desktop control for Windows, macOS and Linux endpoints.Read 15 Oct 2026 · manageengine.com
Remote shutdown: Administrators can remotely shut down, lock or sleep computers, including bulk actions.Read 15 Oct 2026 · manageengine.com
Scale guidance: ManageEngine recommends separate SQL and Remote Access Plus server machines when managing more than 15,000 computers and asks customers to contact support above 25,000.Read 15 Oct 2026 · manageengine.com
Security controls: Official security material states support for SAML SSO, two-factor authentication, role-based access control, HTTPS/TLS and AES-256 encryption at rest.Read 15 Oct 2026 · manageengine.com
Server requirements: For 1–250 computers, the on-premises server requirement is a 2-core Intel Core i3-class processor, 4 GB RAM and 5 GB disk.Read 15 Oct 2026 · manageengine.com
Session recording: The product records remote sessions and exposes audit reports for performed tasks and chat history.Read 15 Oct 2026 · manageengine.com
Supported platforms: Windows,macOS,Linux,Android,iOS,webRead 20 Sep 2026 · manageengine.com
System tools: System Manager includes remote process and service management, command prompt, registry, user, file, share, printer and device controls.Read 15 Oct 2026 · manageengine.com
Wake on LAN: Administrators can inspect power status and start remote computers individually or in bulk.Read 15 Oct 2026 · manageengine.com

Plans and prices

Free Free up to 10 computers with 1 technician Read 15 Oct 2026 · manageengine.com

Standard - On-Premises Annual $75 a year Annual 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Standard - On-Premises Perpetual $187 a month Perpetual license 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Standard - Cloud Monthly $10 a month Monthly 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Standard - Cloud Annual $100 a year Annual 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Professional - On-Premises Annual $95 a year Annual 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Professional - On-Premises Perpetual $237 a month Perpetual license 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Professional - Cloud Monthly $15 a month Monthly 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Professional - Cloud Annual $150 a year Annual 25 computers · 5 technicians Read 20 Sep 2026 · manageengine.com

Standard Cloud $10 a month monthly 25 computers · 5 technicians Read 15 Oct 2026 · manageengine.com

Professional Cloud $15 a month monthly 25 computers · 5 technicians Read 15 Oct 2026 · manageengine.com

Standard On-Premises Annual $75 a year annual 25 computers · 5 technicians Read 15 Oct 2026 · manageengine.com

Every ManageEngine Remote Access Plus plan and price →

Strong points and limits

Strong points

Free plan covers 10 devices
Supports Windows, macOS, Linux, Android, and iOS
Includes file transfer and session recording
Mobile apps are listed

Limits

Free plan is limited to 10 devices
Paid plans start at $10/mo
Perpetual licenses are listed per month

Who it suits

It suits teams needing remote access across desktop and mobile platforms, with plans that list computer and technician capacities. The free plan is an option for coverage of up to 10 devices.

Verdict

Remote Access Plus lists broad platform coverage and several deployment and billing options. Compare the stated device, computer, and technician capacities when choosing a plan.