HopToDesk
hoptodesk.com
What it is
HopToDesk is remote-access software for connecting to and managing devices. It supports Windows, macOS, Linux, Android, iOS, Raspberry Pi, FreeBSD, ChromeOS, and browser access, with file transfer and session recording. Screen sharing, chats, file transfers, and other traffic are end-to-end encrypted. The Dashboard brings together monitoring, device management, reports, commands, teams, custom clients, and a help desk for customer tickets. Team tools include roles, invites, SSO, sub-accounts, and white-label clients; integrations include webhooks, ServiceNow, Jira, TeamViewer, AnyDesk, and deployment tools. It can run without installation or be set up as a private network on your infrastructure. The free plan supports 2 users, 3 devices, and 50 help desk tickets per month, with no time limit for personal or business use. Pro is $29 a month for 120 devices, and Business is $99 a month for 500 devices. The site also lists other plan prices, including yearly options, and an Enterprise & MSP plan with pricing by quote.
Spec sheet
- Free plan
- YesRead 20 Sep 2026 · hoptodesk.com
- Available integrations
- Integrations include webhooks, ServiceNow, Jira, TeamViewer, AnyDesk, and deployment tools.Read 28 Sep 2026 · hoptodesk.com
- Mobile apps
- YesRead 20 Sep 2026 · hoptodesk.com
- Headquarters
- Sheridan, Wyoming, United StatesRead 28 Sep 2026 · hoptodesk.com
- Founded
- 2020Read 28 Sep 2026 · hoptodesk.com
- Access mode
- bothRead 20 Sep 2026 · hoptodesk.com
- Available apps
- Downloads include Windows variants, macOS, Linux packages, Android, iOS, Chrome OS, and Raspberry Pi.Read 28 Sep 2026 · hoptodesk.com
- Built-in help desk
- Customers can submit tickets through a portal or email, with assignment and role-based permissions.Read 28 Sep 2026 · hoptodesk.com
- Company ownership
- The site copyright identifies Begonia Holdings LLC.Read 28 Sep 2026 · hoptodesk.com
- Dashboard management
- The Dashboard provides monitoring, device management, help desk, reports, commands, teams, and custom clients.Read 28 Sep 2026 · hoptodesk.com
- Device-based pricing
- Plans are priced by device, not by technician or seat.Read 28 Sep 2026 · hoptodesk.com
- End-to-end encryption
- Screen sharing, chats, file transfers, and all traffic are end-to-end encrypted.Read 28 Sep 2026 · hoptodesk.com
- File transfer
- YesRead 20 Sep 2026 · hoptodesk.com
- Free app usage
- The app is free for personal and business use with no time limits.Read 28 Sep 2026 · hoptodesk.com
- Free plan limits
- The Free plan includes 2 users, 3 devices, and 50 help desk tickets per month.Read 28 Sep 2026 · hoptodesk.com
- Infrastructure certifications
- Its infrastructure is certified to ISO 27001 and SOC 2 Type II; HopToDesk lacks its own certifications.Read 28 Sep 2026 · hoptodesk.com
- Managed devices
- 120Read 20 Sep 2026 · hoptodesk.com
- Portable operation
- HopToDesk can run without installation as a portable application.Read 28 Sep 2026 · hoptodesk.com
- Refund policy
- No refund policy is stated on the supplied pages.Read 28 Sep 2026 · hoptodesk.com
- Self-hosting option
- Users can set up a private HopToDesk network on their own servers or infrastructure.Read 28 Sep 2026 · hoptodesk.com
- Session recording
- Sessions can be recorded and reviewed in a searchable recording library.Read 28 Sep 2026 · hoptodesk.com
- Support response time
- The company says typical contact response time is one business day.Read 28 Sep 2026 · hoptodesk.com
- Supported platforms
- Windows, macOS, Linux, Android, iOS, Chrome OS, FreeBSD, and Raspberry Pi.Read 28 Sep 2026 · hoptodesk.com
- Team administration
- Team features include roles, invites, SSO, multi-tenant sub-accounts, and white-label clients.Read 28 Sep 2026 · hoptodesk.com
- Trial terms
- Users can try the Dashboard with 3 devices without a credit card.Read 28 Sep 2026 · hoptodesk.com
Plans and prices
Strong points and limits
Strong points
- End-to-end encryption covers screen sharing, chats, and file transfers.
- Portable app can run without installation.
- Private network can be hosted on your own infrastructure.
- Free plan has no time limit for personal or business use.
Limits
- Free plan is limited to 2 users and 3 devices.
- Free plan includes 50 help desk tickets monthly.
- Enterprise & MSP pricing requires a quote.
- No refund policy is stated.
Who it suits
HopToDesk suits individuals and teams needing remote access across desktop and mobile platforms, with file transfer or session recording. Its Dashboard and team administration features also suit organizations managing multiple devices and help desk requests.
Verdict
HopToDesk specifies remote access, device management, encryption, and team tools across a broad range of platforms. Check the device and ticket limits against your needs, and note the Enterprise & MSP plan has no listed price.
Where Specifiction places it
- Remote desktop software#2 of 1359.4
- Unattended Remote Access Software#2 of 299.1
- Remote Desktop Access Software#2 of 289.2