Medusa
medusajs.com
What it is
Medusa is an open-source commerce platform for teams building custom commerce features and store operations. Its framework supports custom API endpoints, business logic, data models, workflows, automations and third-party integrations. Commerce Modules cover inventory tracking, cart totals, payments and order management; the product also lists product management, multiple sales channels, multi-warehousing, regional settings and an advanced promotion engine. Merchants use a customizable admin dashboard to configure and operate a store. Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for content management, and Algolia and Meilisearch for search. Medusa can be deployed to a hosting provider or run through the maker’s managed Medusa Cloud. Cloud pricing lists a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions and currencies, with usage allowances for search, email and storefront edge requests before usage charges apply. There is no transaction fee, but abandoned cart recovery is not available. The free plan is available; paid plans start at $29 a month.
Spec sheet
- Product
- Medusa is an open-source, AI-native commerce platform with a framework for building custom commerce features.Read 30 Sep 2026 · docs.medusajs.com
- Audience
- Medusa describes its audience as businesses and teams of all sizes with unique commerce requirements, as well as developers building custom features.Read 30 Sep 2026 · docs.medusajs.com
- Free plan
- YesRead 20 Sep 2026 · docs.medusajs.com
- Paid from
- 29Read 20 Sep 2026 · docs.medusajs.com
- Integrations
- The documentation lists integrations including Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for CMS, and Algolia and Meilisearch for search.Read 30 Sep 2026 · docs.medusajs.com
- Support
- The Scale plan includes priority Cloud support, while Enterprise lists 24/7 support and a dedicated support engineer.Read 30 Sep 2026 · medusajs.com
- Abandoned cart recovery
- NoRead 20 Sep 2026 · docs.medusajs.com
- Admin
- Medusa includes a customizable admin dashboard for merchants to configure and operate their store.Read 30 Sep 2026 · docs.medusajs.com
- Authentication
- The Auth Module supports email and password, third-party and social authentication, email verification, and multifactor authentication.Read 30 Sep 2026 · docs.medusajs.com
- Cloud fees
- The Cloud pricing page states a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions, and currencies.Read 30 Sep 2026 · medusajs.com
- Cloud usage limits
- The pricing page lists 10,000 free-text search requests per month, 1,000 emails per month, and 1M storefront edge requests per month before usage charges apply.Read 30 Sep 2026 · medusajs.com
- Commerce features
- The product page lists product management, multiple sales channels, inventory and multi-warehousing, regional settings, and an advanced promotion engine.Read 30 Sep 2026 · medusajs.com
- Commerce modules
- Its Commerce Modules include functionality for inventory tracking, cart totals, payments, and order management.Read 30 Sep 2026 · docs.medusajs.com
- Company details
- Medusa’s LinkedIn company page lists Copenhagen as its headquarters and 2021 as its founding year.Read 30 Sep 2026 · linkedin.com
- Customization
- The framework supports custom API endpoints, business logic, data models, workflows, automations, and third-party service integrations.Read 30 Sep 2026 · docs.medusajs.com
- Digital products
- YesRead 20 Sep 2026 · docs.medusajs.com
- Sales channels
- omnichannelRead 20 Sep 2026 · docs.medusajs.com
- Security and compliance
- The maker says its infrastructure provider maintains GDPR-aligned controls and security certifications, while customers remain responsible for practices meeting their jurisdiction’s legal requirements.Read 30 Sep 2026 · medusajs.com
- Self-hosting
- Medusa can be deployed to a hosting provider using a standalone production build, and the maker also offers Medusa Cloud for managed deployment.Read 30 Sep 2026 · docs.medusajs.com
- Transaction fee
- noneRead 20 Sep 2026 · docs.medusajs.com
Plans and prices
Strong points and limits
Strong points
- Free plan available
- No transaction fee
- Custom endpoints, workflows and data models
- Multiple sales channels and multi-warehousing
- Integrations include Stripe, PayPal and ShipStation
Limits
- Abandoned cart recovery is unavailable
- Paid plans start at $29 a month
- Cloud usage allowances apply before usage charges
Who it suits
Medusa suits developers and businesses with specific commerce requirements who want to build and customize their commerce system. Teams can choose self-hosting or managed Cloud deployment.
Verdict
Medusa provides a customizable commerce framework, merchant dashboard and choice of deployment approach. Its free plan and lack of transaction fees sit alongside paid Cloud plans and usage allowances.
Where Specifiction places it
- Ecommerce platforms#72 of 2798.3
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- B2C eCommerce Software#16 of 308.2
- Shopping Cart Software#14 of 268.1