MerchantPro

Spec sheet

What it does

MerchantPro is a hosted SaaS platform for creating and operating online shops, with storefront, catalog, order, marketing and business-management tools.Read 15 Oct 2026 · merchantpro.ro

Free plan

YesRead 20 Sep 2026 · merchantpro.ro

Security

MerchantPro states that data is encrypted, stored on secure servers with continuous backups, and that the platform uses layered security systems.Read 15 Oct 2026 · merchantpro.com

Support

Plans provide online support, priority support on higher tiers and stated critical-incident response targets from four hours down to one hour.Read 15 Oct 2026 · merchantpro.com

Headquarters

Ploiești, RomaniaRead 28 Sep 2026 · merchantpro.ro

Abandoned cart recovery

YesRead 20 Sep 2026 · merchantpro.ro

API and extensibility

Developer documentation covers REST API resources, API proxies, webhooks, Twig templates, a JavaScript API and app development.Read 15 Oct 2026 · docs.merchantpro.com

App marketplace

YesRead 20 Sep 2026 · merchantpro.ro

Availability

The company advertises high-availability infrastructure, 24/7 monitoring and over 99.9% uptime.Read 15 Oct 2026 · merchantpro.com

B2B

The B2B app gives sales agents customer impersonation, order placement, customer filtering and quotation-request tools.Read 15 Oct 2026 · merchantpro.com

Backups

Premium, VIP and Enterprise customers can export products, orders and customers and perform local backups.Read 15 Oct 2026 · merchantpro.com

Company founded

LinkedIn lists MerchantPro as founded in 2005.Read 15 Oct 2026 · ro.linkedin.com

Company headquarters

LinkedIn lists headquarters in Ploieşti, Prahova, Romania, with an additional Bucharest location shown on the profile.Read 15 Oct 2026 · ro.linkedin.com

Company legal entity

The contact page identifies Shopmania Net SRL and Romanian tax identifier RO16451481 as the operating company.Read 15 Oct 2026 · merchantpro.ro

Company size

LinkedIn lists MerchantPro in the 11–50 employee range.Read 15 Oct 2026 · ro.linkedin.com

CRM and orders

MerchantPro includes CRM modules and an order-processing interface.Read 15 Oct 2026 · merchantpro.com

Customer base

The company says more than 5,000 merchants worldwide have used MerchantPro shops.Read 15 Oct 2026 · merchantpro.com

Digital products

YesRead 20 Sep 2026 · merchantpro.ro

Documentation

The help center organizes documentation into areas such as catalog, inventory, payments, shipping, marketing, SEO, orders, customers and billing, with hundreds of articles listed.Read 15 Oct 2026 · help.merchantpro.ro

Hosting model

MerchantPro is delivered as a cloud-hosted SaaS service; customers do not manage hardware or platform maintenance.Read 15 Oct 2026 · merchantpro.com

Independent praise: feature breadth

Limitless Agency highlights SEO structure, sales and loyalty tools, payment and courier activation, CRM, API resources and an open ecosystem.Read 15 Oct 2026 · limitless.ro

Independent praise: support

Limitless Agency’s review describes MerchantPro support as available and useful during setup and ongoing use.Read 15 Oct 2026 · limitless.ro

Licence

MerchantPro is presented as a proprietary SaaS service rather than an open-source package; the company contrasts subscription access with open-source software.Read 15 Oct 2026 · merchantpro.ro

Limit: extra application costs

MerchantPro’s own app-store documentation says some apps carry separate monthly charges; a Reddit user reported that courier, invoicing and feed functions could each add roughly 7 euros monthly.Read 15 Oct 2026 · reddit.com

Limit: perceived pricing

Reddit commenters described MerchantPro as expensive for small businesses once extensions and higher capacity are needed, with one commenter estimating at least 100 euros before VAT.Read 15 Oct 2026 · reddit.com

Limit: platform dependence

Limitless Agency says merchants become dependent on platform-specific applications and that migration to another platform can be difficult.Read 15 Oct 2026 · limitless.ro

Limit: shipping-rule issue

A Reddit merchant reported that when a free-shipping threshold was reached, the system removed an easybox option and left only a generic free-shipping method.Read 15 Oct 2026 · reddit.com

Limit: support response variability

In the same Reddit discussion, one merchant said support replies took two to three business days, while another reported replies within two hours.Read 15 Oct 2026 · reddit.com

Marketing integrations

The app catalog lists integrations including Klaviyo, Criteo, Pinterest, TikTok, MailChimp, Google Ads, Facebook Pixel and affiliate systems.Read 15 Oct 2026 · merchantpro.com

Marketplace

Its Marketplace app lets third-party sellers manage catalogs and orders, with feed imports, seller commissions and split mixed orders.Read 15 Oct 2026 · merchantpro.com

Multi-store

The Multi Store app synchronizes inventory and catalogs across multiple MerchantPro shops while allowing localized domains, delivery and payment settings.Read 15 Oct 2026 · merchantpro.com

Notable news

MerchantPro promoted a GPeC Summit appearance by founder and CEO Arthur Rădulescu scheduled for 13 October 2026.Read 15 Oct 2026 · ro.linkedin.com

Payment integrations

Payment apps include Stripe, PayPal, PayU, Netopia, Mollie, Revolut, Viva Wallet, Skrill, Apple Pay and Google Pay options.Read 15 Oct 2026 · merchantpro.com

Responsive storefronts

Free responsive templates are included and can be customized with design tools.Read 15 Oct 2026 · merchantpro.com

Sales channels

omnichannelRead 20 Sep 2026 · merchantpro.ro

SEO

The platform provides SEO-optimized shop structure and SEO-friendly URLs.Read 15 Oct 2026 · merchantpro.com

Shipping integrations

Shipping apps support AWB automation and connections such as DHL and Econt REST.Read 15 Oct 2026 · merchantpro.com

Transaction fee

noneRead 20 Sep 2026 · merchantpro.ro

Plans and prices

Every MerchantPro plan and price →

Where Specifiction places it

• Ecommerce platforms#39 of 2808.8