Neostella Legal Case Management

Spec sheet

Free plan

NoRead 22 Sep 2026 · neostella.com

Integrations

Neostella advertises an open API, real-time webhooks, live data feeds and connections to BI, accounting, email and e-signature tools.Read 15 Oct 2026 · neostella.com

Support

Standard support includes a customer portal, documentation, ticket routing and feature voting; the vendor targets an initial response within one business hour on weekdays.Read 15 Oct 2026 · neostella.com

Headquarters

Milwaukee, Wisconsin, USARead 28 Sep 2026 · neostella.com

Founded

2019Read 28 Sep 2026 · neostella.com

API authentication

External integrations use dedicated integration users with client ID, client secret, scopes and OAuth credentials rather than an employee login.Read 15 Oct 2026 · help.neostella.com

App Store listing

Apple lists Neostella Inc as a developer with an iPhone/iPad app called Neostart Neostella Roadmap & Event View; the page shows no rating count.Read 15 Oct 2026 · apps.apple.com

Availability commitment

Neostella targets at least 99.5% monthly uptime and offers credits when that target is missed, subject to exclusions and a 20% annual-fee credit cap.Read 15 Oct 2026 · neostella.com

Billing and payments

YesRead 22 Sep 2026 · neostella.com

Case management

The platform supports legal matters from intake through resolution in a connected workspace.Read 15 Oct 2026 · neostella.com

Case scale

Neostella states that its case structure can scale from hundreds to millions of cases.Read 15 Oct 2026 · neostella.com

Client intake

YesRead 22 Sep 2026 · neostella.com

Client portal

YesRead 22 Sep 2026 · neostella.com

Communications

Emails, SMS, notes and calendar updates can remain attached to cases, with AI questions and summaries available for case communications.Read 15 Oct 2026 · neostella.com

Company facts

Neostella says it was founded in 2019, is headquartered in Milwaukee, has 250-plus employees, serves 500-plus customers and operates four global offices.Read 15 Oct 2026 · neostella.com

Company legal name

The vendor identifies itself as Neostella, Inc.Read 15 Oct 2026 · neostella.com

Document automation

YesRead 22 Sep 2026 · neostella.com

Document limits

The document page states that files up to 1TB are supported and that 100GB-plus PDFs can render in-browser in seconds.Read 15 Oct 2026 · neostella.com

Document management

Documents can be linked across records without duplicate copies, with folders, tags, metadata, version history, annotation, redaction and Microsoft editing.Read 15 Oct 2026 · neostella.com

Documentation depth

The public help center includes integration tutorials, an 82-step worked example, control-center guides and monthly release notes.Read 15 Oct 2026 · help.neostella.com

Electronic signatures

Users can place multiple documents in envelopes, route them to multiple signers by email or SMS, send reminders and keep completed signatures tied to a case.Read 15 Oct 2026 · neostella.com

Finance

Time, expenses, invoices and payments are connected so billable work can flow into invoices and accounting systems.Read 15 Oct 2026 · neostella.com

Incident notification

The addendum says confirmed data-security incidents will be reported without undue delay and within 72 hours.Read 15 Oct 2026 · neostella.com

Independent company facts

LinkedIn classifies Neostella as a privately held software-development company with 201–500 employees, Milwaukee headquarters and a 2019 founding year.Read 15 Oct 2026 · linkedin.com

Limit: product gaps

A G2 reviewer reports platform limitations and says some important capabilities remain on the long-term roadmap.Read 15 Oct 2026 · g2.com

Limit: sales transparency

A G2 reviewer reports that a promised Filevine-to-SharePoint sync was not fully seamless because of technical constraints and recommends clearer disclosure during sales.Read 15 Oct 2026 · g2.com

Limit: support speed

One G2 reviewer says technical-support tickets can be slow and may not reach the product expert quickly, although issues are eventually resolved.Read 15 Oct 2026 · g2.com

Notable news: partner ecosystem

On August 24, 2026, Neostella announced a partner program for API, webhook and Kafka-based integrations.Read 15 Oct 2026 · neostella.com

Partner extensibility

Application partners can build with the open API, real-time webhooks and Kafka event streams; delivery partners can provide implementation services.Read 15 Oct 2026 · neostella.com

Praise: flexibility and automation

G2 reviewers describe the automation suite, portal, integrations and customization as robust, practical and useful for complex legal workflows.Read 15 Oct 2026 · g2.com

Praise: implementation and support

G2 reviewers repeatedly praise responsive onboarding, knowledgeable implementation teams, collaborative problem solving and strong customer support.Read 15 Oct 2026 · g2.com

Product purpose

Cloud legal case-management software connects cases, documents, workflows, communications, reporting and AI for growing and enterprise legal teams.Read 15 Oct 2026 · neostella.com

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.8 out of 5 from 18 reviewsRead 15 Oct 2026 · g2.com

Reporting and dashboards

The platform offers reporting across millions of records, real-time dashboards and permission-aware sharing.Read 15 Oct 2026 · neostella.com

Search

Search covers cases, documents and people, including AI-powered natural-language search filtered by user permissions.Read 15 Oct 2026 · neostella.com

Security controls

The data-processing addendum describes encryption in transit and at rest, access controls, authentication, data segregation, secure disposal and personnel screening.Read 15 Oct 2026 · neostella.com

Software Advice reviews

Software Advice lists Neostella with custom pricing and states that it has no reviews yet.Read 15 Oct 2026 · softwareadvice.com

Time tracking

YesRead 22 Sep 2026 · neostella.com

Webhooks

The integration guide demonstrates event webhooks that notify an external portal when a project is created, followed by an API callback into Neostella.Read 15 Oct 2026 · help.neostella.com

Workflow automation

A built-in no-code automation builder can automate tasks, routing, time capture and document creation, with a sandbox for testing changes.Read 15 Oct 2026 · neostella.com

Plans and prices

Every Neostella Legal Case Management plan and price →

Where Specifiction places it

• Legal Practice Management Software#27 of 1408.5