Network Assistant

Spec sheet

Purpose

Network Assistant is an AI-powered diagnostic assistant that helps network operators troubleshoot issues and maintain network health.Read 11 Oct 2026 · docs.microfocus.com

Intended users

The documentation describes Network Assistant as helping network operators and NetOps teams diagnose and resolve network issues.Read 11 Oct 2026 · docs.microfocus.com

Deployment

The documented deployment options are classic Network Automation with Network Assistant and containerized Network Automation with Network Assistant.Read 11 Oct 2026 · docs.microfocus.com

Integrations

Setup guidance names AI Operations Management, Network Observability, an Aviator integration in Operations Cloud, and Network Automation integration.Read 5 Oct 2026 · docs.microfocus.com

Headquarters

OpenText lists its corporate headquarters in Waterloo, Ontario, Canada.Read 5 Oct 2026 · opentext.com

Aviator integration

The setup guide says an administrator must configure the Aviator integration (Service Manager) in Operations Cloud (AI Operations Management).Read 11 Oct 2026 · docs.microfocus.com

Company background

OpenText says it was founded in 1991 and provides information management software.Read 5 Oct 2026 · opentext.com

Data sent to model

The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared.Read 5 Oct 2026 · docs.microfocus.com

Data sent to the model

The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared.Read 11 Oct 2026 · docs.microfocus.com

Device context

Recommendations use device vendor, operating system, model, and platform as context.Read 11 Oct 2026 · docs.microfocus.com

Integration configuration

Network Automation's integration settings say Network Assistant works with a Network Observability license and require certificates to be imported before configuration.Read 5 Oct 2026 · docs.microfocus.com

Integration setup

Network Automation integration requires completing the AI Operations Management or Network Operations Management container configuration and importing certificates into Network Automation.Read 11 Oct 2026 · docs.microfocus.com

Natural-language diagnostics

It interprets natural-language problem descriptions and recommends vendor-specific diagnostic commands.Read 11 Oct 2026 · docs.microfocus.com

On-prem query allowance

The license document says each Network Observability unit entitles users to 10 Aviator queries per month when Aviator is deployed on premises; extra queries require an OSM Aviator Capacity Query Pack.Read 5 Oct 2026 · opentext.com

Prerequisites

Using Network Assistant requires enabling Network Automation capability when deploying AI Operations Management containerized and applying a Network Observability license.Read 11 Oct 2026 · docs.microfocus.com

Proactive checks

It can recommend proactive health checks and early-warning diagnostics to help identify potential issues before they affect the network.Read 11 Oct 2026 · docs.microfocus.com

Review and execution

Users can review generated commands, create a diagnostic script, or run commands on demand.Read 11 Oct 2026 · docs.microfocus.com

Review and run commands

Users can review generated commands, create a diagnostic script, or run commands on demand.Read 5 Oct 2026 · docs.microfocus.com

Where Specifiction places it

• Network Diagnostic Software#30 of 376.8