NICE CXone pricing
6 plans read from nice.com
Omnichannel Suite$110 a month Monthly billing in arrearsVoice and digital channels · Omnichannel routing · Recording and compliance Read 22 Sep 2026 · nice.com
Essential Suite$135 a month Monthly billing in arrearsVoice and digital channels · Omnichannel routing · Recording and compliance Read 22 Sep 2026 · nice.com
Core Suite$169 a month Monthly billing in arrearsVoice and digital channels · Omnichannel routing · Recording and compliance Read 22 Sep 2026 · nice.com
Complete Suite$209 a month Monthly billing in arrearsVoice and digital channels · Omnichannel routing · Recording and compliance Read 22 Sep 2026 · nice.com
Ultimate Suite$249 a month Monthly billing in arrearsVoice and digital channels · Omnichannel routing · AI routing · Outbound engagement Read 22 Sep 2026 · nice.com
Ultimate Suite usage$0.25 a month Monthly billing in arrearsSession-based pricing option Read 22 Sep 2026 · nice.com
In short
- NICE CXone lists no free plan.
- Paid plans published: 6, from $0.25 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Five9 Interaction Analytics | $119/mo | No | No |
| Twilio Flex | $1/mo | No | Yes |
| VCC Live | $50/mo | No | No |
| Puzzel AI | — | No | No |
| Bluefin Call Center Payments | — | No | No |
| Eckoh Secure Payments | — | No | No |
| PCI Pal | — | No | No |
| Sycurio | — | No | No |