NICE Interaction Analytics pricing
2 plans read from nice.com
Interaction Analytics EssentialsPriced on request Continuous insights · Out-of-the-box detection of entities, topics, and outcomes · AI sentiment analysis · Frustration detection Read 20 Sep 2026 · nice.com
Interaction Analytics AdvancedPriced on request AutoDiscovery · Topic AI intent and activity models · Copilot for Analytics conversational filtering and search · Optional CSAT and Sales Effectiveness AI models Read 20 Sep 2026 · nice.com
In short
- NICE Interaction Analytics has a free plan (Interaction Analytics Essentials).
- 2 plans are priced on request (Interaction Analytics Essentials, Interaction Analytics Advanced).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| MiaRec | $25/mo | No | Yes |
| Convin | — | Yes | Yes |
| DialConnection Speech Analytics | — | Yes | No |
| MaxContact Auto QA | £80/mo | No | Yes |
| 3CLogic | — | No | Yes |
| Cresta | $12,500/mo | No | No |
| Scorebuddy Conversation Analytics | $24/mo | No | Yes |
| AmplifAI Quality Assurance | — | No | No |