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SPECIFICTION
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NICE Interaction Analytics

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Spec score 6.0 #31 of 37 in Call Center Speech Analytics Software

Spec sheet

Headquarters
Ra'anana, Israel and Hoboken, New Jersey, USRead 23 Sep 2026 · nice.com

Plans and prices

Interaction Analytics Essentials Priced on request Continuous insights · Out-of-the-box detection of entities, topics, and outcomes · AI sentiment analysis · Frustration detection Read 20 Sep 2026 · nice.com
Interaction Analytics Advanced Priced on request AutoDiscovery · Topic AI intent and activity models · Copilot for Analytics conversational filtering and search · Optional CSAT and Sales Effectiveness AI models Read 20 Sep 2026 · nice.com

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