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SPECIFICTION
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Business Operations

Best Conversational Intelligence Software in 2026

  1. 01 Avoma

    Avoma suits teams that need meeting capture, transcription, summaries, and action items across the listed meeting platforms.

    From $19/mo Free plan Web · macOS · iOS · Android
    9.4 Visit Specs
  2. 02 Fathom

    Fathom suits people who want meeting recordings, transcripts, summaries, and action items for supported video meeting platforms.

    From $15/mo Free plan Web · Windows · macOS · iOS
    9.2 Visit Specs
  3. 03 Apollo

    Apollo identifies founders and early-stage teams, individual sellers, full-time sales reps and larger teams as audiences for its plans.

    From $49/mo Free plan Web · API · Browser extension
    9.0 Visit Specs
  4. 04 Convin

    Convin suits contact center teams that need conversation recording and analysis across several channels or languages.

    Free plan Web · iOS · Android · API
    8.8 Visit Specs
  5. 05 Fireflies.ai
    From $10/mo Free plan Browser extension
    8.7 Visit Specs
  6. 06 Microsoft Dynamics 365 Sales
    From $4/mo Free trial Web · iOS · Android · API
    8.6 Visit Specs
  7. 07 Jiminny

    Jiminny suits sales teams that want recorded conversation summaries, CRM-connected insights, and coaching or deal-risk signals.

    From $42/mo Free trial Web · Windows · macOS · iOS
    8.1 Visit Specs
  8. 08 Salesloft

    Salesloft suits revenue teams seeking sales engagement and conversation insights, with separate listed tools for account teams and revenue leaders.

    Web · iOS · Android · API
    7.8 Visit Specs
  9. 09 ASAPP Interaction Intelligence

    It suits enterprise customer experience teams and large contact centers managing multiple channels, systems, and governed AI workflows.

    7.6 Visit Specs
  10. 10 Clari Copilot

    Clari presents Copilot for sales representatives, coaching teams, and broader go-to-market or revenue teams that need conversation guidance and CRM-connected buyer signals.

    Web · API
    7.6 Visit Specs
  11. 11 ExecVision

    ExecVision suits sales, service, and other teams that review customer conversations for quality, compliance, training, or coaching.

    Web · iOS · Android · Browser extension
    7.6 Visit Specs
  12. 12 Seismic

    It suits sales, marketing, enablement, and revenue leaders coordinating customer-facing teams.

    Web · iOS · Android · API
    7.6 Visit Specs
  13. 13 CallMiner Eureka

    Eureka is presented for organizations in sectors including technology, retail, manufacturing, financial services, healthcare, and travel and hospitality.

    Web · API
    7.5 Visit Specs
  14. 14 Infinity
    From $249/mo Web · API
    7.5 Visit Specs
  15. 15 Outreach
    Web · iOS · Android · API
    7.2 Visit Specs
  16. 16 Verint Interaction Analytics
    7.0 Visit Specs
  17. 17 Revenue.io
    Web · iOS · Android · Browser extension
    6.9 Visit Specs
  18. 18 Observe.AI Real-Time Agent Assist
    API
    6.8 Visit Specs
  19. 19 Twilio Conversation Intelligence

    It suits teams that need browser-based analysis of conversations across channels.

    From $0.01/mo Free plan Web
    6.6 Visit Specs
  20. 20 Dialpad Sell
    Web · Windows · macOS · iOS
    6.3 Visit Specs
  21. 21 Chorus
    Web · iOS
    6.1 Visit Specs
  22. 22 Gong Engage
    Web · iOS · Android
    6.0 Visit Specs
  23. 23 NICE Interaction Analytics
    Web
    5.9 Visit Specs
  24. 24 MaxContact Conversation Analytics
    Web
    5.6 Visit Specs
  25. 25 OpenText Contact Center Analytics
    Web
    5.5 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

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