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Avoma

avoma.com

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Spec score 9.5 #1 of 42 in Sales Follow-Up Software

What it is

Avoma captures meetings with a bot and provides transcripts, summaries, and action items. It works on the web, iOS, and Android, and captures meetings on Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. Transcription supports 62 languages, and calendar integrations are included. A free view-only user can watch recordings, view notes and transcripts, comment, and share. Paid plans are billed annually: Startup costs $19 a month for up to 25 paid seats, and Organization costs $29 a month for up to 100 paid seats. Both include unlimited free view-only seats. Enterprise costs $39 a month, is billed annually only, and requires at least 10 paid seats. Avoma was founded in 2017 and is headquartered in Palo Alto, California, United States.

Spec sheet

What it does
Avoma is an AI meeting assistant and revenue-intelligence platform that records meetings, creates transcripts and summaries, and syncs insights with CRM systems.Read 15 Oct 2026 · avoma.com
Free plan
YesRead 20 Sep 2026 · avoma.com
Paid from
19Read 20 Sep 2026 · avoma.com
Integrations
Official integrations cover Salesforce, HubSpot, Zoho, Pipedrive, Copper, Zoom, Google Meet, Microsoft Teams, Slack, ClickUp, Aircall, Dialpad, RingCentral, Salesloft, Outreach, and other tools.Read 15 Oct 2026 · avoma.com
Compliance
The company states that it is SOC 2 Type II and ISO/IEC 42001:2023 certified and supports GDPR controls, including recording-consent notices and data deletion requests.Read 15 Oct 2026 · avoma.com
Headquarters
Palo Alto, California, United StatesRead 23 Sep 2026 · avoma.com
Founded
2017Read 23 Sep 2026 · avoma.com
Company
LinkedIn lists Avoma as a privately held software-development company founded in 2017, headquartered in Palo Alto, California, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
AI meeting assistant
The platform automatically records meetings, produces real-time transcripts and AI notes, drafts follow-up emails, and saves notes to CRM records.Read 15 Oct 2026 · avoma.com
Android app
The Android app lets users listen to calls at different playback speeds and replay meeting videos.Read 15 Oct 2026 · play.google.com
API availability
API access is restricted to selected subscription plans and requires administrator privileges to create keys.Read 15 Oct 2026 · help.avoma.com
Ask Avoma
Global Ask Avoma answers natural-language questions across meetings, emails, revenue intelligence, playlists, CRM data, and external web sources when the required add-on and connections are enabled.Read 15 Oct 2026 · help.avoma.com
Calendar integrations
YesRead 20 Sep 2026 · avoma.com
Conversation intelligence
Conversation Intelligence includes AI coaching recommendations, call scoring, smart trackers, and searchable meeting analysis.Read 15 Oct 2026 · avoma.com
Desktop app
Avoma offers a desktop application with Zen Mode and Full Mode, background updating, and separate Apple-silicon and Intel downloads.Read 15 Oct 2026 · avoma.com
Developer documentation
The developer reference documents authentication, request and response formats, endpoints, rate limits, sample queries, entity terminology, and webhook setup.Read 15 Oct 2026 · help.avoma.com
Funding
A December 22, 2021 press release reported a $12 million Series A led by Headline.Read 15 Oct 2026 · 0e190a550a8c4c8c4b93-fcd009c875a5577fd4fe2f5b7e3bf4eb.ssl.cf2.rackcdn.com
iOS requirements
The iPhone and iPad app requires iOS or iPadOS 17.0 or later.Read 15 Oct 2026 · apps.apple.com
Lead routing
Its Lead Router supports website-form qualification, distribution rules, and outbound handoffs between SDRs and account executives.Read 15 Oct 2026 · avoma.com
Licence
Avoma is proprietary hosted software: its terms prohibit copying, reverse engineering, source-code extraction, resale, and redistribution, and grant only a limited non-transferable access licence.Read 15 Oct 2026 · int-marketing.avoma.com
Limit: Android user reports
Third-party aggregation of Google Play reviews includes complaints about failed Microsoft-account login and the inability to search effectively in the Android app.Read 15 Oct 2026 · chrome-stats.com
Limit: independent synthesis
CrowdVerdict reports setup effort, bot-joining friction, occasional transcription cleanup for accents or overlapping speakers, and over-complexity for solo or non-sales users.Read 15 Oct 2026 · crowdverdict.ai
Limit: Software Advice reviewers
Reported drawbacks include occasional small bugs, limited CRM integration, a navigation experience that could be easier, and AI needing time to learn organization-specific terms.Read 15 Oct 2026 · softwareadvice.com
Limit: Wyse review
Wyse describes the interface as busy and the CRM workflow as clunky for some users.Read 15 Oct 2026 · wyse.tools
Meeting capture
botRead 20 Sep 2026 · avoma.com
Meeting platforms
Zoom,Microsoft Teams,Google Meet,Webex,GoToMeetingRead 20 Sep 2026 · avoma.com
Notable news
Avoma’s June 2026 product update announced a stronger Ask Avoma reasoning engine, pre-call querying from upcoming meetings, CRM-association automation, and organization-wide Microsoft Teams recording controls.Read 15 Oct 2026 · avoma.com
Praise: G2 reviewers
G2 reviewers repeatedly praise accurate transcription, easy use, flexible configuration, strong support, and time saved through integrations.Read 15 Oct 2026 · g2.com
Praise: independent synthesis
CrowdVerdict finds repeated praise for Gong-like functionality at roughly half the price, customizable summaries, CRM synchronization, searchable calls, and sales-specific intelligence.Read 15 Oct 2026 · crowdverdict.ai
Praise: Software Advice reviewers
Reviewers cite lower cost than Gong and Chorus, quick support, intuitive adoption, automatic Zoom recording, and useful transcription and analytics.Read 15 Oct 2026 · softwareadvice.com
Praise: Wyse review
Wyse highlights smart chapters, summaries, follow-up emails, CRM sync, coaching, pipeline inspection, deal-risk review, free viewer seats, and enterprise compliance.Read 15 Oct 2026 · wyse.tools
Public API
Avoma offers a documented REST-style API with scoped keys, client secrets, endpoints for meetings, recordings, transcriptions, notes, scorecards and webhooks, and a 60-request-per-minute limit.Read 15 Oct 2026 · help.avoma.com
Rating on Apple App Store
No rating overview; Apple says the app has not received enough ratings or reviews to display one.Read 15 Oct 2026 · apps.apple.com
Rating on Chrome Web Store
5.0 out of 5 from 8 ratingsRead 15 Oct 2026 · chromewebstore.google.com
Rating on G2
4.6 out of 5 from 1,365 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 6 reviewsRead 15 Oct 2026 · getapp.com
Rating on Software Advice
4.8 out of 5 from 6 reviewsRead 15 Oct 2026 · softwareadvice.com
Revenue intelligence
Revenue Intelligence provides deal-risk alerts, methodology tracking, win-loss analysis, pipeline updates, and forecasting.Read 15 Oct 2026 · avoma.com
Salesforce integration
Salesforce sync can automatically attach Avoma notes and insights to leads, accounts, and opportunities, but requires recorder licenses and Salesforce Enhanced Notes.Read 15 Oct 2026 · help.avoma.com
Scheduling
Avoma provides unlimited one-to-one scheduling plus group and round-robin scheduling pages.Read 15 Oct 2026 · avoma.com
Security controls
Avoma states that it performs at least annual third-party penetration testing and encrypts customer data in transit and at rest.Read 15 Oct 2026 · avoma.com
Security hosting
Avoma hosts its software in AWS facilities in the United States, with primary application servers inside its own virtual private cloud.Read 15 Oct 2026 · avoma.com
Summaries and action items
YesRead 20 Sep 2026 · avoma.com
Support documentation
Avoma maintains a Help Center with setup guides, troubleshooting, integration instructions, recording guidance, app documentation, and release information.Read 15 Oct 2026 · help.avoma.com
Transcription
YesRead 20 Sep 2026 · avoma.com
Transcription languages
62Read 20 Sep 2026 · avoma.com

Plans and prices

Startup $19 a month Billed annually per recorder seat Up to 25 paid seats · unlimited free view-only seats · unlimited 1:1 scheduling · automatic recording · real-time transcription · AI summary notes · Ask Avoma for a meeting · AI follow-up emails · CRM note saving · dialer integration Read 15 Oct 2026 · avoma.com
Organization $29 a month Billed annually per recorder seat Up to 100 paid seats · custom AI topics and templates · group and round-robin scheduling · limited conversation intelligence · smart playlists and automations · translated transcription and notes · API and webhooks · customer success manager Read 15 Oct 2026 · avoma.com
Enterprise $39 a month Billed annually only per recorder seat Minimum 10 paid seats · Global Ask Avoma · designated success manager · concierge onboarding and training · quarterly business reviews · unlimited usage intelligence · team-specific access controls · DPAs · SAML/OIDC SSO · retention policies · HIPAA compliance Read 15 Oct 2026 · avoma.com
Free view-only user Free Watch recordings · View notes and transcripts · Comment and share Read 20 Sep 2026 · avoma.com
Free trial Free 14 days; no credit card required Unrestricted Organization functionality · all add-ons enabled · converts to Viewer role after trial Read 15 Oct 2026 · avoma.com
Lead Router add-on $19 a month Billed annually per seat Advanced routing rules · inbound form qualification · outbound lead hand-off Read 15 Oct 2026 · avoma.com
Conversation Intelligence add-on $29 a month Billed annually per seat AI coaching recommendations · AI call scoring · smart trackers · Global Ask Avoma Read 15 Oct 2026 · avoma.com
Revenue Intelligence add-on $29 a month Billed annually per seat AI deal risks · sales-methodology tracking · AI win-loss analysis · forecasting Read 15 Oct 2026 · avoma.com
Startup monthly $29 a month Billed monthly per recorder seat Up to 25 paid seats · unlimited free view-only seats · unlimited 1:1 scheduling · automatic recording · real-time transcription · AI summary notes · Ask Avoma for a meeting · AI follow-up emails · CRM note saving · dialer integration Read 15 Oct 2026 · avoma.com
Organization monthly $39 a month Billed monthly per recorder seat Up to 100 paid seats · custom AI topics and templates · group and round-robin scheduling · limited conversation intelligence · smart playlists and automations · translated transcription and notes · API and webhooks · customer success manager Read 15 Oct 2026 · avoma.com

Every Avoma plan and price →

Strong points and limits

Strong points

  • Bot captures meetings across five listed platforms
  • Transcription supports 62 languages
  • Summaries and action items included
  • Unlimited free view-only seats on Startup and Organization

Limits

  • Enterprise requires at least 10 paid seats
  • Paid plans are billed annually
  • Enterprise is billed annually only

Who it suits

Avoma suits teams that need meeting capture, transcription, summaries, and action items across the listed meeting platforms. Its free view-only option can serve people who need to view and share meeting records without a paid seat.

Avoma in depth

Read the full write-up

Overview

Avoma is a meeting-intelligence service that uses a bot to capture calls, then turns them into searchable transcripts, summaries, and action items. It suits teams whose conversations span several major meeting services and need a record that can be shared beyond the people who attended.

The strongest case for Avoma is its combination of broad meeting-platform coverage and 62-language transcription. The trade-off is a paid-seat structure with annual billing on every paid tier, so teams should model their active users rather than assume the free access covers collaboration.

Avoma was founded in 2017 and is headquartered in Palo Alto, California. Its capabilities also make it relevant to Speech Analytics Software, Customer Interaction Analytics Software, and Revenue Intelligence Software. Sales teams may also compare Sales Forecasting Software, Sales Call Tracking Software, and Sales Appointment Scheduling Software.

Key features

Bot capture across five services: Avoma can capture meetings held in Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. That breadth is useful for organizations with mixed customer or internal-call infrastructure, although a bot-based workflow may not suit every meeting policy.

Transcription in 62 languages: The language count makes Avoma a more practical option for multilingual teams than a narrowly focused transcription tool. It also gives distributed teams a common record without restricting meetings to one language.

Summaries and action items: The service converts a conversation into follow-up material rather than leaving users with a raw recording or transcript. This is most valuable when participants need decisions and next steps surfaced after the call.

Calendar integrations: Calendar connectivity can tie capture to scheduled meetings, reducing the administrative work of arranging recordings across a team.

View-only collaboration: Free viewers can watch recordings, read notes and transcripts, and comment and share. That makes broad internal distribution possible without buying a paid seat for every stakeholder.

Pricing

Avoma uses a freemium model. A 14-day trial is available, and paid plans start at $19 per user per month when billed annually. The annual commitment is central to the paid offering, so it is better suited to teams able to forecast usage than to short-term or highly variable projects.

Startup

Startup costs $19 a month, billed annually. It allows up to 25 paid seats and unlimited free view-only seats. This is the sensible tier for a small operating team that needs full participation for a defined group while letting a much larger audience consume recordings and notes at no charge. The 25-seat ceiling makes it a poor fit once most collaborators need paid access.

Organization

Organization costs $29 a month, billed annually, with up to 100 paid seats and unlimited free view-only seats. It gives growing departments substantially more room than Startup without changing the basic viewer model. Choose it when dozens of people actively create or manage meeting work; smaller teams may pay for capacity they do not use.

Enterprise

Enterprise costs $39 a month, billed annually only, requires a minimum of 10 paid seats, and includes unlimited free view-only seats. The minimum makes this unsuitable for a tiny deployment, but it fits larger organizations that can commit to at least ten active paid users. Teams needing a month-to-month option should look elsewhere.

Free view-only user

A free view-only user costs nothing user and can watch recordings, view notes and transcripts, and comment and share. This is meaningful access for managers, clients, or occasional reviewers, but it does not replace paid seats for people who need the full working role.

Platforms

Avoma runs on the web, iOS, and Android. Meeting capture covers Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting, while calendar integrations support scheduling-oriented workflows across those environments.

Who it's for

Avoma is a strong fit for sales, customer-facing, and distributed teams that need consistent records from meetings conducted on different platforms. Multilingual organizations gain particular value from 62-language transcription, and teams with many occasional readers can control costs through unlimited free view-only seats. It is less compelling for organizations that cannot use bot capture, require paid plans without annual billing, or have too few active users to satisfy Enterprise's ten-seat minimum.

Pros and cons

Pros

Broad capture compatibility: Five major meeting platforms reduce the need to standardize every call on one provider.

62 transcription languages: Supports multilingual meeting programs without limiting the service to one language.

Useful free access: Viewers can watch, read, comment, and share without consuming paid seats.

Actionable output: Summaries and action items make the result more useful than an archive of recordings alone.

Cons

Annual billing on paid plans: Startup and Organization require annual billing, while Enterprise is annual-only, reducing flexibility for uncertain demand.

Paid-seat ceilings and minimums: Startup stops at 25 paid seats, Organization at 100, and Enterprise requires at least 10.

Bot-dependent capture: Teams with restrictions on automated meeting participants may find the capture approach difficult to adopt.

Alternatives

Twilio Segment is the better choice when you need a freemium customer-data platform with web, iOS, and Android support, a free tier, and usage allowances such as 1,000 visitors per month.

Jiminny suits teams wanting conversation software across web, mobile, desktop, API, and extension platforms, but its Insights Seat is $42.00 per month with a minimum 12-month contract.

Symbl.ai is preferable when an API-oriented, freemium approach and usage-based pricing are more important than Avoma's packaged meeting workflow.

Feelingstream is a paid alternative available on API, macOS, self-hosted, web, and Windows.

SESTEK Text-to-Speech is a paid API, Linux, self-hosted, and Windows option with usage or subscription licensing.

ExecVision is a paid conversation product for Android, iOS, web, and browser extension deployments.

CTM Conversation Intelligence is a paid, non-free option with Android, iOS, API, and web support; its Marketing Lite plan costs $79.00 per month and includes 3,000 transcribed minutes.

Gong Forecast is a paid forecasting product using per-user licenses and a platform fee based on supported users.

Verdict

Choose Avoma if your team needs bot-captured meetings, multilingual transcripts, and practical summaries across Zoom, Teams, Meet, Webex, or GoToMeeting, especially when many people only need free viewing access. Look elsewhere if annual billing, paid-seat limits, or bot-based capture conflict with how your organization buys and records software.

Verdict

Avoma pairs bot-based capture with transcripts and follow-up materials, alongside free view-only access. Compare seat limits and annual billing requirements against your team's needs.

Where Specifiction places it

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