Communication
Best Speech Analytics Software in 2026
Conversation review can support analysis, coaching, and oversight, but the relevant capabilities vary between tools. Compared on analysis mode, sentiment analysis, coaching features, compliance monitoring, supported languages, data retention, free plan, and paid from, these entries offer concrete points to assess against your team's needs.
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Avoma Avoma suits teams that need meeting capture, transcription, summaries, and action items across the listed meeting platforms.
From $19/mo Free plan Web · macOS · iOS · Android9.5 Visit Specs - 02
Cresta Cresta describes its customers as large enterprise customer-experience operations in sectors including telecommunications, financial services, insurance, healthcare, travel, retail, home services and automotive.
From $12,500/mo Web · API · Browser extension8.6 Visit Specs - 03
Jiminny Jiminny suits sales teams that want recorded conversation summaries, CRM-connected insights, and coaching or deal-risk signals.
From $42/mo Free trial Web · Windows · macOS · iOS8.2 Visit Specs - 04 CTM Conversation Intelligence
It suits sales and marketing teams that want to analyze call transcripts, score calls, or coach agents during conversations.
From $79/mo Web · iOS · Android · API8.0 Visit Specs - 05
Salesloft Salesloft suits revenue teams seeking sales engagement and conversation insights, with separate listed tools for account teams and revenue leaders.
Web · iOS · Android · API7.9 Visit Specs - 06
Balto QA Web · Windows · macOS · API7.8 Visit Specs - 07
ExecVision ExecVision suits sales, service, and other teams that review customer conversations for quality, compliance, training, or coaching.
Web · iOS · Android · Browser extension7.7 Visit Specs - 08
Feelingstream Web · Windows · macOS · API7.7 Visit Specs - 09
QEval QEval suits contact centers that want to score human and AI interactions on the same scorecard.
Web · API7.7 Visit Specs - 10
AgentAssist AgentAssist suits contact center organizations seeking tools for customer experience, agent performance, compliance oversight, and operating efficiency.
Web · API7.6 Visit Specs - 11
CallMiner Eureka Eureka is presented for organizations in sectors including technology, retail, manufacturing, financial services, healthcare, and travel and hospitality.
Web · API7.6 Visit Specs - 12
Clari Copilot Clari presents Copilot for sales representatives, coaching teams, and broader go-to-market or revenue teams that need conversation guidance and CRM-connected buyer signals.
Web · API7.6 Visit Specs - 13
Daisee From $99/mo Web7.6 Visit Specs - 14 Symbl.ai
Symbl.ai is aimed at AI, product, revenue, and data teams building conversational applications.
Free plan Web · iOS · Android · API7.6 Visit Specs - 15 CallScriber 7.3 Visit Specs
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Modjo Modjo is designed for revenue teams, with the pricing page describing it as optimal from three sales representatives.
Web · API · Browser extension7.3 Visit Specs - 17
Observe.AI Conversation Intelligence Web7.1 Visit Specs - 18
Revenue.io Web · iOS · Android · Browser extension7.1 Visit Specs - 19 Thematic From $2,083.33/mo Web · API7.1 Visit Specs
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Salesken Web7.0 Visit Specs - 21
Invoca Web · API6.9 Visit Specs - 22 Vocalyze Web6.9 Visit Specs
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Verint Speech Analytics It is aimed at call centers, BPOs, and industries including banking, insurance, finance, healthcare, retail, and e-commerce.
Web · Self-hosted6.8 Visit Specs - 24
Twilio Conversation Intelligence It suits teams that need browser-based analysis of conversations across channels.
From $0.01/mo Free plan Web6.7 Visit Specs - 25 Vonage Conversation Analyzer Web6.6 Visit Specs
Twilio Segment and Jiminny appear among the options, as do Symbl.ai and Avoma. Consider what kind of analysis you need, whether compliance monitoring or coaching is central, and how language support and data retention fit your work. Plan availability and the starting paid price offer further context when comparing potential fits.