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Tech riderRev. 4 Oct 2026

Daisee

Ch 196.2of 37 Call Center Speech Analytics Software
  1. 1Runs onWeb
  2. 2Costspaid from $99/mo
  3. 3Sentiment analysisYes
3 lines stated Written from the maker's own pages: daisee.com
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Overview

Daisee is ranked #19 of 37 in call center speech analytics software on Specifiction. It runs on Web. There is no free plan. Paid plans start at $99/mo.

Daisee plans and pricing

All plans
Advanced & Enterprise Options Not published Advanced reporting and secure data access · Custom predictive models · Multichannel and multilingual analysis · Custom integrations · Dedicated success management · Enterprise-level security, governance and SLAs daisee.com · 19 Sept 2026
Standard Package $99/mo per agent, per month; plans start from $99 per agent per month Automated QA · analytics and insights · transcription and playback · secure SaaS access · knowledge base and support access daisee.com · 4 Oct 2026

Compared on call center speech analytics software

Free plan
Nodaisee.com
Sentiment analysis
Yesdaisee.com

Facts

Purpose
Daisee analyzes customer interactions across voice and chat for contact centre quality assurance and analytics.daisee.com · 4 Oct 2026
Full coverage QA
Automated Quality Assurance scores every interaction and supports configurable QA, compliance, sales, and service scorecards.daisee.com · 4 Oct 2026
Risk detection
The platform offers near real-time compliance and risk detection, with evidence-linked scoring and audit trails.daisee.com · 4 Oct 2026
Conversation insights
Analytics & Insights includes sentiment, intent, friction-point analysis, and predictive risk, churn, and opportunity models.daisee.com · 4 Oct 2026
Review tools
Platform capabilities include transcription and playback, search, filtering, review workflows, and high-risk interaction alerts.daisee.com · 4 Oct 2026
Integrations
Daisee says it integrates with CCaaS or telephony platforms such as Genesys or AWS and connects with Snowflake data sharing.daisee.com · 4 Oct 2026
Security
Daisee states it is SOC 2 Type II attested and encrypts data in transit with TLS 1.2+ and at rest with AES-256.daisee.com · 4 Oct 2026
Hosting and residency
The platform runs on AWS regional environments in the US, EU, and Australia, with data residency options.daisee.com · 4 Oct 2026
Identity controls
Daisee describes least-privilege role-based access, MFA, and enterprise SSO support for SAML 2.0 and OAuth 2.0.daisee.com · 4 Oct 2026
Advanced options
Advanced and enterprise options include custom integrations, multilingual analysis, dedicated success management, and flexible deployment options scoped with the Daisee team.daisee.com · 4 Oct 2026
Support
The Standard Package includes knowledge base and support access.daisee.com · 4 Oct 2026
Audience
Daisee describes its platform as software for contact centres seeking automated quality management and analytics.daisee.com · 4 Oct 2026
Company
Daisee says it was founded in Australia in 2017 by technology entrepreneur Richard Kimber.daisee.com · 4 Oct 2026

Company

Founded
2017daisee.com · 28 Sept 2026
Headquarters
Sydney, New South Wales, Australiadaisee.com · 28 Sept 2026

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Where it ranks on Specifiction

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