| Price from | $99/mo | $185/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | — | Yes |
| Plans published | 2 | 7 |
| Spec score · Customer Service QA Software | 7.7 (#11) | 9.1 (#2) |
| Spec score · Contact Center Analytics Software | 7.7 (#7) | 9.1 (#2) |
| Spec score · Contact Center Quality Assurance Software | 7.6 (#12) | 9.0 (#1) |
| Founded | 2017 | LinkedIn and Crunchbase state that MaestroQA was founded in 2013. |
| Headquarters | Sydney, New South Wales, Australia | New York City, New York, United States |
| Integrations | Daisee says it integrates with CCaaS or telephony platforms such as Genesys or AWS and connects with Snowflake data sharing. | The current Rippit integrations page lists one-click integrations for Intercom and Zendesk. |
| Purpose | Daisee analyzes customer interactions across voice and chat for contact centre quality assurance and analytics. | The platform ingests and models conversation data, enables AI analysis, and supports QA and coaching workflows. |
| Security | Daisee states it is SOC 2 Type II attested and encrypts data in transit with TLS 1.2+ and at rest with AES-256. | The trust center lists SOC 2 Type 2, ISO 27001, ISO 42001, PCI DSS 4.0 Level 1, HIPAA/HITECH attestation, GDPR, and CCPA. |
