Avoma vs Claap

Avoma captures meetings with a bot and provides transcripts, summaries, and action items. It works on the web, iOS, and Android, and captures meetings on Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. Transcription supports 62 languages, and calendar integrations are included. A free view-only user can watch recordings, view notes and transcripts, comment, and share. Paid plans are billed annually: Startup costs $19 a month for up to 25 paid seats, and Organization costs $29 a month for up to 100 paid seats. Both include unlimited free view-only seats. Enterprise costs $39 a month, is billed annually only, and requires at least 10 paid seats. Avoma was founded in 2017 and is headquartered in Palo Alto, California, United States.

Claap captures calls, meetings, and emails, then turns conversations into CRM fields, call scores, and deal forecasts. It can record Zoom, Google Meet, and Microsoft Teams without joining as a meeting participant, and also offers a visible bot recorder; its mobile app can capture in-person meetings. Claap supports webcam, system-audio, and microphone recording across web, macOS, Windows, iOS, Android, and a Chrome extension. Sales teams can configure scorecards using frameworks such as MEDDIC, MEDDPICC, BANT, and SPICED, or create their own criteria. Pro costs €29 a month when billed annually and includes 400 AI credits per seat monthly, two-year storage, summaries, follow-up emails, and CRM auto-logging. Business is €59 a month billed annually, and Enterprise is €99 a month billed annually. Basic is free, with 10 videos per user, 300 total minutes, a maximum of five Basic licenses, and three-month recording storage. Claap lists transcripts in 99+ languages on Pro, Business, and Enterprise. It states that it uses EU hosting, is GDPR compliant and SOC 2 Type II certified, and does not train models on customer data.