JOEY

JOEY is a lead-follow-up tool for individual car salespeople, built to operate inside the dealership CRM they already use. It is best suited to reps who want calls, texts, and emails organized together without moving CRMs. Its central limitation is that a person must review and send each prepared message.

Overview

Rather than replace a dealership CRM, JOEY works through its existing screens and gathers lead activity across calls, texts, and emails. Recurring follow-ups and six-step task sequences give reps a structure for keeping leads moving. This makes it a specialized sales workflow layer, not a general-purpose CRM.

JOEY says it works with any CRM, but its deepest support is for DriveCentric and Tekion; VinSolutions support is being added. Reps using DriveCentric or Tekion have the strongest stated fit. Other CRM users should confirm that the workflow suits their setup before committing to a paid plan.

JOEY currently prepares replies for a human to review and send; it does not send customer messages on its own. Guarded sending, single-pilot live use, and full-agent dealership use are unreleased. That approval step suits reps who want control over outreach, but it rules JOEY out for teams seeking unattended follow-up.

Key features

Lead outreach across channels: Calls, texts, and emails are brought together with lead activity in one place. That can help an individual rep manage several contact methods in a single workflow, though the human send step keeps the rep involved.

Recurring follow-ups and sequences: Recurring follow-ups and six-step task sequences support a repeatable cadence. The defined sequence length is useful for structured outreach, but this is not a substitute for autonomous customer messaging.

CRM and calendar sync: JOEY supports CRM sync and calendar sync, while operating through the CRM’s existing screens. Reps can keep their current CRM rather than migrate, with the caveat that support depth varies by CRM.

Compliance gate: Automated outreach requires business identity verification for TCPA compliance, a process that takes 1–2 business days. This is a setup requirement to account for before relying on outreach workflows.

Pricing

JOEY has a free plan, a 14-day trial at full Pro limits, and paid monthly plans. The trial comes first; afterward, Free is capped at 25 texts, 25 emails, and 20 dialer calls per day. That can suit a rep assessing the workflow at modest volume, but the daily caps make it a poor fit for sustained high-volume follow-up.

Green Pea — $150/month: Includes 100 texts and 100 emails per day, 50 calls per day, the Steady mode dialer, and email support. It is the entry paid option for a rep whose daily volume fits those quotas.

Pro — $200/month: Raises usage to unlimited texts, emails, and calls, subject to fair-use rate limits and safety guards; adds Beast Mode dialer and phone and email support. This is the more suitable tier for higher-volume reps who need phone support, though “unlimited” remains governed by those safeguards.

Pro Beast — $500/month: Includes everything in Pro, plus dedicated inference capacity, priority queue, and faster response SLAs. It is for buyers who need those capacity and response-time provisions; the price premium is substantial over Pro.

It targets users who need the added services, rather than just lead-follow-up features.

Enterprise — custom pricing: Scoped to an operation and intended for multiple rooftops or a whole group. It is the relevant route for larger dealership organizations rather than an individual rep.

Pay as you go — custom pricing: There is no monthly plan; usage is metered at $0.45 per text, $0.18 per email, $0.90 per call, and $0.04 per API request. This avoids a fixed monthly plan but can make costs rise with activity.

Email support is included on all plans; phone plus email support is available on Pro and higher. The plan choice therefore affects both usage allowance and access to support, not just price.

Platforms

The web dashboard and hosted JOEY Virtual Machine are ready. The Chrome extension, iPhone and Android apps, CarPlay, and desktop apps are coming soon. Although JOEY’s platform range is listed as Android, extension, iOS, macOS, web, and Windows, the ready-versus-coming status is more useful for deciding whether it fits a current workflow: buyers who need a native mobile or desktop app now should wait or look elsewhere.

Who it's for

JOEY is aimed at individual car salespeople who want to coordinate lead follow-up through an existing dealership CRM, especially users of DriveCentric or Tekion. The free tier can support a limited-volume evaluation, while Green Pea or Pro better match reps whose daily activity exceeds the free caps. It is not a strong fit for buyers who need a new CRM, autonomous outreach, or a currently ready native app on a specific mobile or desktop platform.

Pros and cons

Pro: It works through the dealership’s existing CRM screens, so adopting it does not require a CRM replacement or migration.

Pro: Calls, texts, emails, recurring follow-ups, and six-step sequences are brought into one lead workflow, which suits reps managing several outreach channels.

Pro: The free plan and 14-day period at full Pro limits give a rep a way to assess the workflow before paying.

Con: The free plan drops to 25 texts, 25 emails, and 20 calls per day after the trial, limiting its usefulness for busy reps.

Con: Messages remain draft-only for human review and sending, so teams seeking hands-off outreach will not get that workflow.

Con: The ready platform choices are currently the web dashboard and hosted JOEY Virtual Machine; listed extensions and apps are coming soon.

Con: Paid plans start at $150/month, and higher-volume use or added service levels cost considerably more.

Alternatives

For a broader directory of tools focused on this workflow, browse Sales Follow-Up Software.

Fellow is another freemium option with a free plan and a lifetime allowance of five AI notes per user, making it worth considering when meeting notes are the priority rather than dealership lead follow-up. Claap has a Pro plan at €29.00 per month billed annually, with unlimited recording through its desktop app, Chrome extension, and audio plus 400 AI credits per seat per month; choose it when recording and AI credits matter more than JOEY’s CRM-based sales workflow.

FollowUpThen offers a free plan with 50 active follow-ups per month and a $5/month Base Plan, so it may fit readers who need a lower-cost follow-up service rather than dealership-specific outreach. TrackerSuite Sales Tracker is an alternative for readers comparing sales-tracking tools. CloseFlow is another alternative for readers comparing sales software with a free trial.

CallMerlin has a Starter plan at €55.00 per month billed yearly (€660/yr), including 150 minutes per month, 50 lead lookups per month, three integrations, one phone number, and two PIN users; it is a better match when those calling allowances and integrations fit the need. Callwrap offers a free tier with 20 calls per month, transcripts, AI summaries, follow-up emails, and auto tasks, making it a lower-commitment option for call follow-up. Sybill is another alternative to consider.

Verdict

Choose JOEY if you are an individual car salesperson who wants a structured, multichannel follow-up workflow inside an existing dealership CRM, particularly DriveCentric or Tekion. Its strongest case is avoiding CRM migration while keeping lead activity together; its clearest reasons to look elsewhere are the human-only send step, current platform readiness limits, and paid plans starting at $150/month.