Tech riderRev. 20 Sept 2026

OpenText Contact Center Analytics

Ch 335.5of 37 Call Center Speech Analytics Software

1Runs onWeb
2CostsNot stated by the maker
3Sentiment analysisYes

2 lines stated Written from the maker's own pages: opentext.com

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The OpenText Contact Center Analytics homepage

Overview

OpenText Contact Center Analytics is ranked #33 of 37 in call center speech analytics software on Specifiction. It runs on Web.

Compared on call center speech analytics software

Sentiment analysis: Yesopentext.com

Company

Founded: 1991opentext.com · 4 Oct 2026
Headquarters: Waterloo, Ontario, Canadaopentext.com · 4 Oct 2026

Best OpenText Contact Center Analytics alternatives

All accessCh 01 Convin Free planFree trialAndroid Free to start7.4 All accessCh 02 SESTEK Text-to-Speech APILinux 6.9 All accessCh 03 Feelingstream APIMac 6.8 All accessCh 04 QEval APIWeb 6.6 All accessCh 05 Scorebuddy Conversation Analytics Free trialAPIWeb 6.6 All accessCh 06 CallSea Free trialAPIWeb 6.5

Where it ranks on Specifiction

Best Call Center Speech Analytics Software in 2026#33 of 37
Best Contact Center Analytics Software in 2026#25 of 29
Best Customer Experience Analytics Software in 2026#21 of 27
Best AI Sentiment Analysis Software in 2026#17 of 21

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Sources

opentext.com/products/contact-center-analytics· checked 4 Oct 2026