Best OpenText Contact Center Analytics Alternatives in 2026

Updated October 2026

20 tools from call center speech analytics software ranked against OpenText Contact Center Analytics on the same published basis.

1
Convin Free plan AndroidiOSWeb Free7.4
OpenText Contact Center Analytics vs Convin
2
SESTEK Text-to-Speech apiLinuxself-hostedWin 6.9
OpenText Contact Center Analytics vs SESTEK Text-to-Speech
3
Feelingstream apiMacself-hostedWebWin 6.8
OpenText Contact Center Analytics vs Feelingstream
4
Oryx QA Free trial Web 6.7
OpenText Contact Center Analytics vs Oryx QA
5
QEval apiWeb 6.6
OpenText Contact Center Analytics vs QEval
6
Scorebuddy Conversation Analytics Free trial apiWeb 6.6
OpenText Contact Center Analytics vs Scorebuddy Conversation Analytics
7
CallSea Free trial apiWeb 6.5
OpenText Contact Center Analytics vs CallSea
8
JustCall Speech Analytics AndroidiOSWeb $29/mo6.5
OpenText Contact Center Analytics vs JustCall Speech Analytics
9
Level AI Contact Center Analytics apiWeb 6.5
OpenText Contact Center Analytics vs Level AI Contact Center Analytics
10
MiaRec Free trial apiself-hostedWeb $25/mo6.5
OpenText Contact Center Analytics vs MiaRec
11
Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 6.5
OpenText Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
12
AmplifAI Quality Assurance apiself-hostedWeb 6.4
OpenText Contact Center Analytics vs AmplifAI Quality Assurance
13
Balto QA apiMacWebWin 6.4
OpenText Contact Center Analytics vs Balto QA
14
MaxContact Auto QA apiWeb 6.4
OpenText Contact Center Analytics vs MaxContact Auto QA
15
Voiso Web $24/mo6.4
OpenText Contact Center Analytics vs Voiso
16
CallCabinet self-hostedWeb 6.3
OpenText Contact Center Analytics vs CallCabinet
17
CallMiner Eureka apiWeb 6.3
OpenText Contact Center Analytics vs CallMiner Eureka
18
Puzzel AI Web 6.3
OpenText Contact Center Analytics vs Puzzel AI
19
Uniphore U-Assist Web 6.3
OpenText Contact Center Analytics vs Uniphore U-Assist
20
Verint Speech Analytics self-hostedWeb 6.3
OpenText Contact Center Analytics vs Verint Speech Analytics

OpenText Contact Center Analytics alternatives compared

#	Tool	Score	Free plan	From	Runs on
1	Convin	7.4	Free plan	Free	Android, iOS, Web
2	SESTEK Text-to-Speech	6.9			API, Linux, self-hosted, Windows
3	Feelingstream	6.8			API, Mac, self-hosted, Web, Windows
4	Oryx QA	6.7			Web
5	QEval	6.6			API, Web
6	Scorebuddy Conversation Analytics	6.6			API, Web
7	CallSea	6.5			API, Web
8	JustCall Speech Analytics	6.5	No	$29/mo	Android, iOS, Web
9	Level AI Contact Center Analytics	6.5			API, Web
10	MiaRec	6.5	No	$25/mo	API, self-hosted, Web
11	Xdroid Customer Interaction Intelligence Platform	6.5			API, self-hosted, Web
12	AmplifAI Quality Assurance	6.4			API, self-hosted, Web
13	Balto QA	6.4			API, Mac, Web, Windows
14	MaxContact Auto QA	6.4			API, Web
15	Voiso	6.4	No	$24/mo	Web
16	CallCabinet	6.3			self-hosted, Web
17	CallMiner Eureka	6.3			API, Web
18	Puzzel AI	6.3			Web
19	Uniphore U-Assist	6.3			Web
20	Verint Speech Analytics	6.3			self-hosted, Web

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Questions about OpenText Contact Center Analytics alternatives

What is the best alternative to OpenText Contact Center Analytics?

Convin, number 1 in call center speech analytics software with a score of 7.4 out of 10. The others here: SESTEK Text-to-Speech, Feelingstream, Oryx QA and 16 more.

What is the best free alternative to OpenText Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.