Salesforce Service Cloud
salesforce.com
Spec sheet
- Free plan
- NoRead 20 Sep 2026 · salesforce.com
- Paid from
- 25Read 20 Sep 2026 · salesforce.com
- API access
- YesRead 20 Sep 2026 · salesforce.com
- Customer portal
- YesRead 20 Sep 2026 · salesforce.com
- Help center
- YesRead 20 Sep 2026 · salesforce.com
- Shared inbox
- YesRead 20 Sep 2026 · salesforce.com
- SLA management
- YesRead 20 Sep 2026 · salesforce.com
- Ticket automation
- YesRead 20 Sep 2026 · salesforce.com
Plans and prices
Starter Suite $25 a month Billed monthly or annually Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing Read 20 Sep 2026 · salesforce.com
Pro Suite $100 a month Billed annually. Contract required. 5 flows per org Read 20 Sep 2026 · salesforce.com
Enterprise Priced on request AI for customer service · Self-service Help Center · Workflow automation Read 20 Sep 2026 · salesforce.com
Enterprise Price not published AI for customer service · Self-service Help Center · Workflow automation Read 20 Sep 2026 · salesforce.com
Unlimited Price not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox Read 20 Sep 2026 · salesforce.com
Unlimited Priced on request Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox Read 20 Sep 2026 · salesforce.com
Agentforce 1 Service $550 a month Billed annually 2.5M Flex Credits per org per year Read 20 Sep 2026 · salesforce.com
Where Specifiction places it
- Call Center CRM Software#14 of 226.7
- Support Analytics#16 of 256.8
- Customer Service Automation Software#18 of 266.7
- Help desk software#70 of 1017.4
- Customer Service - Enterprise Software#22 of 276.8
- Customer Service CRM Software#22 of 266.8
- Multilingual Customer Support Software#19 of 226.7
- AI Customer Service Software#35 of 406.7
- Customer Self-Service Software#42 of 466.6
- Customer Support Software#27 of 296.7
- Customer Relationship Management - Enterprise Software#21 of 226.7
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