Skip to content
SPECIFICTION
Get listed

Numa

numa.com

WebiOSAndroid
Visit numa.com
Spec score 7.1 #25 of 32 in AI Voice Agents

What it is

Numa is an AI operating system for car dealerships that coordinates customer engagement across departments. Its Voice AI connects to dealership DMS systems in real time, uses customer and repair-order context, and can resolve requests or book available service appointments. The Smart Inbox brings dealership communications together and includes AI agents that handle customers. LiveCSI monitors customer satisfaction in real time so staff can respond to heat cases while customers are still in the shop. A Service Advisor Agent drafts replies, surfaces customer history, and follows up; Numa also lists a Heat Case Agent and an Opportunity Agent for surfacing declined or unsold work for follow-up and booking. The system connects to dealership DMS, scheduling, and CRM systems, and Numa says it has 90% DMS coverage across the industry. A mobile app lets staff answer calls and messages away from the dealership. The company says most dealerships go live in 2–3 weeks, with its team handling integration, phone configuration, and training. Numa is made by NumberAI, Inc., is based in Silicon Valley, and lists pricing on request.

Spec sheet

Product
Numa describes itself as an AI operating system for car dealerships that connects customer communications and coordinates work across departments.Read 9 Oct 2026 · numa.com
Intended users
Numa says it is built for franchise dealerships and multi-rooftop groups with high call and text volumes, as well as single stores seeking to reduce missed calls.Read 8 Oct 2026 · numa.com
Deployment
The company says most dealerships go live in 2–3 weeks with its team handling DMS integration, phone configuration, and training.Read 9 Oct 2026 · numa.com
Integrations
Numa says it connects to dealership DMS, scheduling, and CRM systems and has 90% DMS coverage; named systems include CDK, Tekion, Reynolds & Reynolds, Dealertrack, and Xtime.Read 9 Oct 2026 · numa.com
Security
NumberAI says it uses physical, technical, and organizational safeguards, including encryption, firewalls, and SSL, while noting it cannot guarantee perfect security.Read 9 Oct 2026 · numa.com
Privacy
NumberAI's privacy policy says it does not sell, share, or rent text-message opt-in data and similar consent for third-party or affiliate marketing.Read 9 Oct 2026 · numa.com
Support
The privacy policy directs questions to [email protected] and says Numa's team may text business customers about support or account management.Read 9 Oct 2026 · numa.com
Headquarters
Silicon ValleyRead 28 Sep 2026 · numa.com
Company
The website identifies the company as NumberAI, Inc.Read 8 Oct 2026 · numa.com
Maker
The site's copyright identifies NumberAI, Inc. as the company behind Numa.Read 9 Oct 2026 · numa.com
Implementation
The company says most dealerships go live in 2–3 weeks, with its team handling DMS integration, phone configuration, and staff training.Read 8 Oct 2026 · numa.com
LiveCSI
LiveCSI monitors customer sentiment in real time so dealerships can address heat cases while customers are still in the shop.Read 9 Oct 2026 · numa.com
Mobile app
Numa describes a mobile app for answering calls and messages while away from the dealership.Read 8 Oct 2026 · numa.com
Other agents
Numa lists a Heat Case Agent and an Opportunity Agent that surfaces declined or unsold work for follow-up and booking.Read 9 Oct 2026 · numa.com
Scale
Numa's homepage says it is trusted by more than 1,400 dealerships and has handled over 1 billion calls and texts.Read 9 Oct 2026 · numa.com
Service Advisor Agent
The Service Advisor Agent drafts replies, surfaces customer history, and follows up with customers.Read 9 Oct 2026 · numa.com
Smart Inbox
The Smart Inbox brings dealership communications into one place and uses AI agents to handle customers.Read 9 Oct 2026 · numa.com
Target customers
Numa says it is built for franchise dealerships and multi-rooftop groups with high call and text volumes through fixed operations.Read 9 Oct 2026 · numa.com
Voice AI
Its Voice AI uses dealership context from the DMS to answer customer questions and book appointments into available service bays.Read 9 Oct 2026 · numa.com

Strong points and limits

Strong points

  • Voice AI can book available service appointments
  • Smart Inbox brings dealership communications together
  • LiveCSI monitors customer satisfaction in real time
  • Mobile app supports calls and messages away from the dealership
  • Company says most dealerships go live in 2–3 weeks

Limits

  • Pricing is on request
  • Most dealership implementations take 2–3 weeks

Who it suits

Numa is aimed at franchise dealerships, multi-rooftop groups with high call and text volumes, and single stores seeking to reduce missed calls. It is relevant to teams that want customer communications and service follow-up coordinated across departments.

Verdict

Numa brings dealership communications, appointment handling, and service follow-up into one system. Dealerships considering it should request pricing and account for the stated 2–3 week go-live period.

Where Specifiction places it

Alternatives to NumaAll alternatives →