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Tech riderRev. 8 Oct 2026

Open Point

Ch 166.4of 28 Public Sector CRM Software
  1. 1Runs onWeb
  2. 2CostsNot stated by the maker
  3. 3Constituent recordsYes
  4. 4Stakeholder trackingYes
  5. 5Outreach channelsemail sms
  6. 6Deployment optionscloud
  7. 7Audit trailsYes
6 lines stated Written from the maker's own pages: openpoint.com
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The Open Point homepage

Overview

Open Point is ranked #16 of 28 in public sector CRM software on Specifiction. It runs on Web.

Open Point plans and pricing

All plans
Customized quote Not published Modular tools and plans customized to project requirements openpoint.com · 8 Oct 2026

Compared on public sector CRM software

Constituent records
Yesopenpoint.com
Stakeholder tracking
Yesopenpoint.com
Outreach channels
email_smsopenpoint.com
Deployment options
cloudopenpoint.com
Audit trails
Yesopenpoint.com

Facts

Purpose
Open Point brings community engagement and stakeholder relationship management together in one platform.openpoint.com · 8 Oct 2026
Products
Its two products—community engagement and stakeholder relationship management—can be used independently or together.openpoint.com · 8 Oct 2026
Engagement tools
Community engagement tools include surveys, interactive maps, quick polls, Q&A, budget allocation, idea boards, discussions, and forums.openpoint.com · 8 Oct 2026
AI analysis
AI-assisted analysis can identify sentiment, themes, and patterns across community feedback and other engagement data.openpoint.com · 8 Oct 2026
Stakeholder management
Stakeholder features include profiles, search, email and SMS communications, task management, reports, importing, audit history, and an Outlook add-in.openpoint.com · 8 Oct 2026
Integrations
The company lists Outlook, Mailchimp, Campaign Monitor, ArcGIS, and Mapbox integrations, and says API integration options are available.openpoint.com · 8 Oct 2026
Security
Open Point says it is ISO 27001 certified and completed a SOC 2 audit with no noted exceptions.openpoint.com · 8 Oct 2026
Data residency
The company says customer data and backups are stored within the customer’s jurisdiction or the closest acceptable location, according to data residency requirements.openpoint.com · 8 Oct 2026
Privacy
Open Point says it complies with applicable privacy laws, including GDPR and the Australian Privacy Act.openpoint.com · 8 Oct 2026
Support
Its helpdesk accepts support requests 24/7, while requests are serviced during local business hours unless otherwise agreed.openpoint.com · 8 Oct 2026
Support eligibility
Only designated Site Admins are eligible to use the company’s support channels.openpoint.com · 8 Oct 2026
Customization
The platform can be configured with custom data fields, workflows, and branding.openpoint.com · 8 Oct 2026
Intended users
The company describes the platform for organizations including governments, utilities, transportation, energy, and infrastructure teams.openpoint.com · 8 Oct 2026
Availability
Open Point says it is currently available in the United States, Canada, the United Kingdom, Australia, and New Zealand.openpoint.com · 8 Oct 2026

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Where it ranks on Specifiction

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