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SPECIFICTION
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Open Practice

globalx.com.au

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Visit globalx.com.au
Spec score 7.5 #14 of 33 in Legal Document Management Software

What it is

Open Practice is a legal practice management system developed with Australian legal professionals for mid-to-large law firms. It combines matter-centric workflows with trust accounting, financials, mobile support, fixed-fee requirements, and traditional practice management functions. Listed tools include customisable forms and precedents, reports, CRM, tasks, and diary functions, with role-based security. Its data integration supports search, electronic contracts, and document management; integrations include GlobalX information searches, PEXA and other national conveyancing and settlement services, Microsoft Office, and document management systems. The maker describes capacity from 5 to hundreds of concurrent users across multiple branches. It offers implementation, data conversion, project management, online or onsite training, upgrades, and customisation. Pricing is per user, but no amount is published; the maker states there are no long-term contracts. Free helpdesk services are part of an annually renewed Annual Maintenance and Support Agreement. Open Practice is available on Android, iOS, web, and Windows.

Spec sheet

Product
Open Practice is legal practice management software developed with Australian legal professionals.Read 11 Oct 2026 · globalx.com.au
Audience
The maker describes Open Practice as supporting mid-to-large Australian law firms.Read 11 Oct 2026 · globalx.com.au
Integrations
Open Practice integrates with GlobalX information searches and national conveyancing and settlement services, including PEXA.Read 11 Oct 2026 · globalx.com.au
Security
The feature list includes role-based security.Read 11 Oct 2026 · globalx.com.au
Support
The maker lists free helpdesk services as part of its Annual Maintenance and Support Agreement, renewed annually.Read 11 Oct 2026 · globalx.com.au
Headquarters
Brisbane, Queensland, AustraliaRead 28 Sep 2026 · globalx.com.au
Founded
1994Read 28 Sep 2026 · globalx.com.au
Accounting
The product page lists trust accounting and financials among its features.Read 4 Oct 2026 · globalx.com.au
Additional integrations
The product page lists Microsoft Office and document management system integration.Read 4 Oct 2026 · globalx.com.au
Capacity
The software is described as supporting sites with 5 to hundreds of concurrent users across multiple branches.Read 4 Oct 2026 · globalx.com.au
Company history
GlobalX says it entered the legal practice management market with Open Practice in 2004.Read 11 Oct 2026 · globalx.com.au
Contracts
The maker states there are no long-term contracts.Read 11 Oct 2026 · globalx.com.au
Core features
It combines trust accounting, mobile support, new law models, fixed fee requirements, and traditional legal practice management features.Read 4 Oct 2026 · globalx.com.au
Core functions
The software combines trust accounting, mobile access, fixed-fee requirements, new law models and traditional legal practice management features.Read 11 Oct 2026 · globalx.com.au
Features
Listed features include customisable forms and precedents, reports, role-based security, trust accounting, financials, CRM, tasks and diary tools.Read 11 Oct 2026 · globalx.com.au
Maker history
GlobalX says it was established in 1994 and is a privately owned Australian company with offices including Sydney, Melbourne, and Brisbane.Read 4 Oct 2026 · globalx.com.au
Other integrations
The product page lists Microsoft Office and document management system integration among its features.Read 11 Oct 2026 · globalx.com.au
Pricing
The product page describes competitive per-user pricing but gives no amount.Read 11 Oct 2026 · globalx.com.au
Pricing availability
For pricing and product information, including demonstrations, the maker directs visitors to its contact form.Read 4 Oct 2026 · globalx.com.au
Pricing terms
The maker advertises per-user pricing, no long-term contracts, and free helpdesk services; free helpdesk services are part of an annually renewed Annual Maintenance and Support Agreement.Read 4 Oct 2026 · globalx.com.au
Scale
The system is described as supporting sites from 5 to hundreds of concurrent users across multiple branches.Read 11 Oct 2026 · globalx.com.au
Services
Implementation, data conversion, project management, online or onsite training, upgrades and customisation are offered to clients.Read 11 Oct 2026 · globalx.com.au
Updates
The maker says software updates and new features are included in the annually renewed Annual Maintenance and Support Fee.Read 11 Oct 2026 · globalx.com.au
Workflow
Matter-centric workflows connect precedents, search, electronic contracts and document management facilities.Read 11 Oct 2026 · globalx.com.au

Strong points and limits

Strong points

  • Matter-centric workflows support legal work
  • Trust accounting and financials are included
  • Integrates with PEXA and Microsoft Office
  • Supports multiple branches and concurrent users
  • Implementation, training, and customisation are offered

Limits

  • Pricing amount is not published
  • Free helpdesk requires an annually renewed support agreement
  • Pricing is per user

Who it suits

Open Practice is aimed at mid-to-large Australian law firms that need matter management alongside trust accounting and financials. Its multi-branch capacity and legal-sector integrations may suit firms with distributed teams.

Verdict

Open Practice combines legal workflows, accounting, and integrations with services for implementation and ongoing support. Firms must contact the maker for a price, and free helpdesk support is tied to an annual agreement.

Where Specifiction places it

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