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SPECIFICTION
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Optimizely Configured Commerce

optimizely.com

WebAPI
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Spec score 8.0 #114 of 280 in Ecommerce platforms

What it is

Optimizely Configured Commerce is a hosted, API-first B2B commerce solution for launching a buyer portal. It supports self-service purchasing, customer-specific pricing and quoting, and omnichannel sales. Merchandising can tailor sorting, search, and recommendations by account, contract, role, and buying behavior. Content tools generate and optimize product descriptions, specifications, and campaign material. The platform supports experiments involving pricing, promotions, offers, and AI-driven experiences, with A/B, multi-page, feature, server-side, multivariate, and multi-armed bandit testing. Feature flags, audience targeting, percentage rollouts, personalization, mobile experiments, and experience analytics are listed capabilities. Integrations are described for ERP, CRM, PIM, and custom frontends, with web and API platforms. Documentation includes user guides, developer material, API references, and release notes. Pricing is individually packaged on request and based on transaction level; resource tiers and premium support may carry separate fees. There is no free plan. Configured products do not support alternate units of measure.

Spec sheet

Product
Configured Commerce is a pre-configured, extensible B2B commerce solution designed to help businesses launch a portal quickly.Read 29 Sep 2026 · optimizely.com
Free plan
NoRead 20 Sep 2026 · optimizely.com
Integrations
Optimizely describes its commerce platform as API-first and says it integrates with existing ERP, CRM, PIM, and custom frontends.Read 29 Sep 2026 · optimizely.com
Security
Optimizely describes enterprise-grade security as a capability of its commerce offering.Read 29 Sep 2026 · optimizely.com
Support
Optimizely provides Configured Commerce user guides, developer documentation, API references, and release notes through its support center.Read 29 Sep 2026 · support.optimizely.com
Headquarters
New York City, New York, United StatesRead 28 Sep 2026 · optimizely.com
Founded
2008Read 28 Sep 2026 · optimizely.com
Abandoned cart recovery
YesRead 20 Sep 2026 · optimizely.com
App marketplace
YesRead 20 Sep 2026 · optimizely.com
Best suited for
Optimizely identifies B2B teams seeking an out-of-the-box solution as the intended audience for Configured Commerce.Read 29 Sep 2026 · optimizely.com
Compatibility
Optimizely lists integration guides for Configured Commerce with CMS 12, PIM, and Product Recommendations.Read 29 Sep 2026 · support.optimizely.com
Configuration limitation
Configured Commerce does not support alternate units of measure on configured products.Read 29 Sep 2026 · support.optimizely.com
Content
Commerce content tools can generate and optimize product descriptions, specifications, and campaign content.Read 29 Sep 2026 · optimizely.com
Customer pricing
The product includes customer-specific pricing and quoting.Read 29 Sep 2026 · optimizely.com
Experimentation
The platform supports testing pricing, promotions, offers, and AI-driven experiences across self-service orders, negotiated deals, and repeat purchases.Read 29 Sep 2026 · optimizely.com
Hosting model
hostedRead 20 Sep 2026 · optimizely.com
Merchandising
Optimizely says its commerce experience can tailor product sorting, search, and recommendations by account, contract, role, and buying behavior.Read 29 Sep 2026 · optimizely.com
Pricing limits
Optimizely's 2024 service description says Configured Commerce pricing is based on transaction level and that resource tiers and premium support may have separate fees.Read 29 Sep 2026 · world.optimizely.com
Sales channels
omnichannelRead 20 Sep 2026 · optimizely.com
Security practices
Optimizely's Trust Center says its security controls and measures are subject to continuous improvement and that it provides worldwide support.Read 29 Sep 2026 · optimizely.com
Self-service
Configured Commerce includes self-service portals for B2B buyers.Read 29 Sep 2026 · optimizely.com
Support options
Configured Commerce support articles direct users with further questions to contact Optimizely.Read 29 Sep 2026 · support.optimizely.com

Plans and prices

Optimizely Configured Commerce Priced on request Pricing is individually packaged; contact Optimizely to create a plan Read 29 Sep 2026 · optimizely.com

Every Optimizely Configured Commerce plan and price →

Strong points and limits

Strong points

  • Customer-specific pricing and quoting
  • Self-service B2B buyer portals
  • API-first ERP, CRM, and PIM integration
  • Broad web and mobile experimentation
  • Feature flags and percentage rollouts

Limits

  • Pricing requires contacting Optimizely
  • No free plan
  • Resource tiers or premium support may cost extra
  • Configured products lack alternate units of measure

Who it suits

It is aimed at B2B teams seeking an out-of-the-box commerce solution with buyer self-service, account-aware merchandising, integrations, and experimentation.

Verdict

Configured Commerce covers portal commerce, personalization, integrations, and experimentation in a hosted package. Buyers should clarify transaction-based pricing, add-on fees, and the stated product-configuration limitation.

Where Specifiction places it

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