OrderMate

Spec sheet

Purpose

OrderMate provides hospitality point-of-sale systems for venues such as restaurants, cafés, bars, pubs, franchises and quick-service restaurants.Read 2 Oct 2026 · ordermate.com.au

Product

OrderMate is a point-of-sale system built for hospitality venues, including restaurants, cafes, bars, and franchises.Read 3 Oct 2026 · ordermate.com.au

Intended users

The company says its system can be tailored to new and established venues, multi-site groups, franchises, restaurants, pubs, cafes, and quick-service venues.Read 3 Oct 2026 · ordermate.com.au

API

OrderMate describes a custom transaction data API that developers can use to pull sales data into their own apps.Read 3 Oct 2026 · ordermate.com.au

Integrations

OrderMate lists integrations across online ordering, reservations, accounting, rostering, marketing, payments, and other hospitality categories.Read 3 Oct 2026 · ordermate.com.au

Security

OrderMate Portal says it does not store report data and connects to the venue POS over the internet using SSL; report data remains on the venue POS server.Read 2 Oct 2026 · help.ordermate.com.au

Support

OrderMate advertises 24/7 emergency support and offers help guides, ticket requests, live chat, and phone support.Read 3 Oct 2026 · ordermate.com.au

Founded

2001Read 28 Sep 2026 · ordermate.com.au

Access controls

The POS provides staff permission levels and audit records for actions including orders, discounts, payments, deletions and voids.Read 2 Oct 2026 · ordermate.com.au

Company history

OrderMate says it has served hospitality businesses since 2001.Read 3 Oct 2026 · ordermate.com.au

Connectivity

OrderMate says its on-premise POS stores essential sales information locally and operates regardless of internet connectivity.Read 3 Oct 2026 · ordermate.com.au

Inventory

StockMate syncs inventory management with the POS and supports stock counts and reorder tracking.Read 3 Oct 2026 · ordermate.com.au

Kitchen operations

TouchPrep xPress displays and organizes kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications.Read 3 Oct 2026 · ordermate.com.au

Management software

WaiterMate handles front-of-house orders and payments, while OfficeMate provides back-of-house configuration, menu management, promotions, reporting and analytics.Read 2 Oct 2026 · ordermate.com.au

Named integration

The HungryHungry integration sends QR-code dine-in and pickup or delivery orders to OrderMate POS and syncs menu and pricing changes.Read 2 Oct 2026 · ordermate.com.au

Named partners

The site identifies HungryHungry as its at-table ordering partner and displays Uber Eats, DoorDash, and Menulog among its integrations.Read 3 Oct 2026 · ordermate.com.au

Ordering

The POS supports table service, quick sales, bar tabs, phone orders, and pickup and delivery orders.Read 3 Oct 2026 · ordermate.com.au

Portal cost

OrderMate Portal is included free on all OrderMate support plans.Read 2 Oct 2026 · help.ordermate.com.au

Pricing

The site directs prospective customers to enquire for a tailored solution and does not state a public POS price on the pages reviewed.Read 3 Oct 2026 · ordermate.com.au

Reporting

OrderMate Portal provides remote access to live POS data and reporting through a device-adaptive web portal.Read 3 Oct 2026 · ordermate.com.au

Security controls

The POS supports staff permissions by access level and audit tracking of orders, discounts, payments, deletions, and voids.Read 3 Oct 2026 · ordermate.com.au

Subscription

The company says software updates are included with the subscription and that systems are monitored proactively.Read 2 Oct 2026 · ordermate.com.au

Where Specifiction places it

• Restaurant Billing Software#16 of 267.6
• Restaurant POS Software#33 of 447.5