Parcel Tracker

Parcel Tracker is a mailroom tool for recording incoming deliveries and getting them to recipients. It is a strong fit for organizations that need parcel tracking, notifications and delivery confirmation across locations. Its free tier is tightly capped, while the paid plans step up quickly in price and administrative capability.

Overview

The core proposition is practical: track parcels, notify recipients and retain proof of delivery. Support for both mail types and directory integrations broadens its usefulness beyond a parcel-only workflow, while Android, iOS and web access gives teams several ways to use it. The main dividing line is scale: the free plan handles small volumes, but unlimited parcels start at Plus.

Key features

Tracking and notifications: Package tracking paired with recipient alerts helps mailroom staff move deliveries from intake to the right people. That is the central reason to choose Parcel Tracker over a simple parcel log.

Proof of delivery: A delivery record can help teams confirm a handoff rather than treating a notification as proof that the parcel reached its recipient.

Multi-location support: The service supports multiple locations, and Pro adds multi-site management. Organizations that need explicit site administration should consider Pro; smaller teams may not need that higher tier.

Mail types and directories: Support for both mail types and directory integrations makes the product relevant to broader mailroom operations. The fit depends on whether its directory integrations meet the buyer's needs.

Pricing

Free costs nothing and allows 100 parcels per month. That is a useful entry point for a small operation, but the cap leaves little room for growth once monthly volume exceeds 100.

Plus is $87 a month, billed Monthly, and removes the parcel quota with unlimited parcels. It suits teams whose main constraint is volume; it does not include the Pro capabilities called out for identity syncing, custom workflows and multi-site management.

Pro is $147 a month, billed Monthly. It adds SSO login and AD Entra syncing, custom attributes and workflows, and multi-site management. Those additions make it the more appropriate choice for organizations with stronger administration or multi-site needs, but the increase over Plus is substantial if the team only needs higher parcel capacity.

Enterprise has custom pricing and includes an SLA, multi-hop parcel management and internal fleet management. It is the tier to consider when those operational capabilities matter; buyers should expect to discuss price rather than select a published monthly rate. The pricing note says paid plans start at $67/mo (annual) and offers a 14-day trial, while the listed Plus and Pro prices are monthly-billed amounts. Those billing descriptions differ, so the starting figure should not be treated as the monthly price of either named plan.

Platforms

Parcel Tracker runs on Android, iOS and the web. That spread supports mobile access as well as browser-based use, without requiring a single device type across a team.

Who it's for

Parcel Tracker is best suited to organizations that need a shared mailroom workflow with recipient alerts and delivery confirmation, especially where deliveries span locations. Low-volume teams can start on Free; teams needing unlimited parcels can move to Plus, and organizations needing SSO, directory syncing or explicit multi-site controls have a reason to consider Pro. It is less compelling for a team that will quickly outgrow 100 parcels but does not need the paid tiers' capabilities.

Pros and cons

Pro: Tracking, recipient notifications and proof of delivery cover the essential handoff workflow.

Pro: Both mail types, directory integrations and multi-location support accommodate broader operations than a single-site parcel log.

Con: Free is limited to 100 parcels per month, so it is a trial-sized option for many growing mailrooms.

Con: Unlimited parcels cost $87 a month on Plus, while the more advanced SSO, workflow and multi-site features require the $147 a month Pro tier.

Con: The annual-billing starting price and monthly-billed plan prices use different billing descriptions, which makes direct price comparison less straightforward.

Alternatives

Browse the Mailroom Management category to compare more mailroom tools. Choose TekTrack instead if you want unlimited recipients and users on a paid service available for Android, iOS, web and Windows; its Cloud plan is $99 a month and up. WookiPost is another freemium option, with a Starter plan sized for one building, 250 rooms, 500 residents and 500 parcels; its plan prices are custom pricing.

Envoy Deliveries may suit buyers seeking an enterprise plan with unlimited deliveries: its Enterprise plan is $250 a month, billed annually, and excludes the platform fee. Smart Lockers Mailroom, PakLog, Wasp PackageTracker, iMayl and Alta Mailroom are other paid alternatives.

Verdict

Choose Parcel Tracker if your organization needs parcel handoffs, recipient alerts and delivery confirmation in a multi-location mailroom, and its plan structure fits your volume. Free provides a bounded way to start, while Plus removes the parcel cap and Pro adds administrative controls. Look elsewhere if the 100-parcel free ceiling is too low and the monthly price of unlimited parcels is hard to justify, or if you need a clearer match between the stated annual starting price and the monthly plan rates.