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Pingdom

pingdom.com

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Spec score 8.9 #4 of 55 in Website Monitoring Software

Spec sheet

What it does
Pingdom provides synthetic and real-user monitoring for website and web-application uptime, speed, transactions and visitor experience.Read 15 Oct 2026 · pingdom.com
Intended users
Pingdom describes use cases for digital marketers, web hosting providers, and web developers.Read 8 Oct 2026 · pingdom.com
Free plan
NoRead 19 Sep 2026 · pingdom.com
Trial
The site offers a fully functional 30-day free trial that includes synthetic monitoring and RUM.Read 8 Oct 2026 · pingdom.com
Integrations
Native alert integrations named by Pingdom include Slack, VictorOps, Opsgenie and PagerDuty.Read 15 Oct 2026 · pingdom.com
Security
SolarWinds provides a security information page linked from Pingdom's site.Read 8 Oct 2026 · solarwinds.com
Support
The site links to customer support and support tickets and lists a sales contact phone number.Read 8 Oct 2026 · pingdom.com
Alert channels
Email,SMS,push notifications,Slack,PagerDuty,Opsgenie,VictorOps,HipChat,webhooksRead 19 Sep 2026 · pingdom.com
Alerting
Alerts can be delivered by email, SMS, push notification or connected incident-management applications.Read 15 Oct 2026 · pingdom.com
Alerts
Incident alerts can be sent by SMS, email, push notification, or webhook, and Pingdom performs a second check before alerting to filter false positives.Read 8 Oct 2026 · pingdom.com
API scope
The API is intended to automate most control-panel functionality, build custom applications and feed data warehouses.Read 15 Oct 2026 · docs.pingdom.com
API use
The Pingdom API lets developers use performance insights within their existing systems or portals.Read 8 Oct 2026 · pingdom.com
Authentication security
Pingdom documents MFA for organizations and configurable session expiration, with a default 14-day session timeout.Read 15 Oct 2026 · documentation.solarwinds.com
Documentation
The vendor links to API documentation, tutorials, a knowledge base, FAQs, guided tours and support-ticket submission.Read 15 Oct 2026 · pingdom.com
False-positive reduction
Pingdom says it double-checks an issue before sending an outage alert.Read 15 Oct 2026 · pingdom.com
Limit: customer service
Trustpilot complaints include unanswered sales requests and an account suspension after payment without a refund.Read 15 Oct 2026 · trustpilot.com
Limit: interface and mobile app
TrustRadius reviewers mention a slow web interface and limited iOS functionality; another says the discontinued mobile app was missed.Read 15 Oct 2026 · trustradius.com
Limit: learning curve
TechRadar identifies a learning curve despite its broad feature set.Read 15 Oct 2026 · techradar.com
Limit: support and maintenance
A TrustRadius reviewer alleges no product updates since October 2021, very slow support responses and operational findings in an earlier SOC 2 review.Read 15 Oct 2026 · trustradius.com
Maker identity
LinkedIn lists Pingdom as an IT services and consulting company with 11–50 employees, headquartered in Austin, Texas, founded in 2007.Read 15 Oct 2026 · linkedin.com
Mobile-app status
SolarWinds ended the iOS app on September 14, 2021 and the Android app on October 21, 2021, removing both from their stores and ending support.Read 15 Oct 2026 · documentation.solarwinds.com
Notable news
Pingdom announced it was joining SolarWinds on June 18, 2014, with founder Sam Nurmi describing the deal as a way to expand monitoring and performance products.Read 15 Oct 2026 · pingdom.com
Owner and acquisition
SolarWinds acquired Pingdom AB in June 2014 for approximately $67 million in cash according to its SEC filing.Read 15 Oct 2026 · sec.gov
Page speed
Page speed monitoring tests a page every 30 minutes and reports load time, requests, size, and element-level performance details.Read 8 Oct 2026 · pingdom.com
Page-speed monitoring
Page-speed tests expose element-level load metrics, timelines and filmstrip screenshots captured every 500 milliseconds.Read 15 Oct 2026 · pingdom.com
Plugins and extensions
Pingdom lists a RUM bookmarklet, a WordPress plugin for inserting the RUM snippet and a Slack plugin.Read 15 Oct 2026 · pingdom.com
Praise: ease and reliability
TrustRadius reviewers repeatedly praise simple setup, reliable uptime checks, fast alerts, historical reports, root-cause analysis and traceroutes.Read 15 Oct 2026 · trustradius.com
Praise: feature completeness
TechRadar highlights uptime, page-speed, transaction and RUM coverage, data-rich dashboards and many plan sizes.Read 15 Oct 2026 · techradar.com
Praise: value
GetApp reviewers give Pingdom 4.2/5 for value for money and 4.6/5 for ease of use.Read 15 Oct 2026 · getapp.com
Public API
Pingdom offers a RESTful HTTP API using bearer API tokens over HTTPS and documents it with an OpenAPI 3.0 specification.Read 15 Oct 2026 · pingdom.com
Public status pages
Customers can publish customizable status pages showing selected checks and historical availability.Read 15 Oct 2026 · pingdom.com
Rating on Capterra
4.5 out of 5 from 78 reviewsRead 15 Oct 2026 · capterra.com
Rating on GetApp
4.5 out of 5 from 78 reviewsRead 15 Oct 2026 · getapp.com
Rating on Trustpilot
2.3 out of 5 from 7 reviewsRead 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
8 out of 10 from 123 reviews and ratingsRead 15 Oct 2026 · trustradius.com
Real-user monitoring
RUM reports segment visitor performance by browser, device and geography and support KPI or SLA thresholds.Read 15 Oct 2026 · pingdom.com
Reporting
The product supplies uptime, transaction, page-speed, RUM and email reports with filtering and sharing controls.Read 15 Oct 2026 · pingdom.com
Security encryption
Pingdom says primary databases use AES-256 encryption with keys protected by FIPS 140-2 validated modules, while transit uses TLS 1.2 or higher.Read 15 Oct 2026 · pingdom.com
Server monitoring
YesRead 19 Sep 2026 · pingdom.com
SSL expiry alerts
YesRead 19 Sep 2026 · pingdom.com
Status pages
Public status pages are included in all plans and can show current status and historical data.Read 8 Oct 2026 · pingdom.com
System footprint
Monitoring is delivered through a web-based control panel and probe servers distributed across more than 100 locations.Read 15 Oct 2026 · pingdom.com
Transaction monitoring
Synthetic transaction checks can test flows such as registration, login, search, checkout and URL hijacking.Read 15 Oct 2026 · pingdom.com
Transactions
Synthetic monitoring can test website interactions such as registration, login, search, and shopping cart checkout.Read 8 Oct 2026 · pingdom.com
Uptime checks
Uptime monitoring checks websites, applications, and servers from more than 100 servers worldwide.Read 8 Oct 2026 · pingdom.com
Uptime monitoring
Uptime checks can monitor availability from more than 100 worldwide locations.Read 15 Oct 2026 · pingdom.com
Webhooks
State-change webhooks send HTTP POST requests with JSON payloads when uptime or transaction checks change state.Read 15 Oct 2026 · pingdom.com

Plans and prices

Real User Monitoring $16.50 a month annual payment unlimited sites · unlimited users · shareable reports · performance filtering · 13-month data retention Read 15 Oct 2026 · pingdom.com
Synthetic Monitoring $16.50 a month annual payment transaction monitoring · page speed monitoring · uptime monitoring · email and SMS alerting · maintenance windows · public status pages and reports · unlimited users Read 15 Oct 2026 · pingdom.com
Real User Monitoring annual calculator $198 a year annual payment 100,000 RUM page views Read 15 Oct 2026 · pingdom.com
Synthetic Monitoring annual calculator $198 a year annual payment 10 uptime checks · 1 advanced check · 50 SMS alerts Read 15 Oct 2026 · pingdom.com
Enterprise Priced on request 500,000 to over 5 million pageviews per month Read 15 Oct 2026 · pingdom.com

Every Pingdom plan and price →

Where Specifiction places it

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