Piper Meetings

Spec sheet

What it does

Piper Meetings uses Piper, an AI SDR agent, to qualify website visitors and schedule sales meetings.Read 15 Oct 2026 · qualified.com

Purpose

Meetings automates scheduling for qualified buyers, enabling them to book time directly with sales reps through website forms, email, and conversations.Read 8 Oct 2026 · qualified.com

Integrations

Qualified lists native integrations for Salesforce, Salesforce Marketing Cloud Account Engagement, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, Demandbase, 6sense, Slack, Google Calendar and Microsoft 365 calendars.Read 15 Oct 2026 · qualified.com

Security

Qualified says it prioritizes trust and safety in AI and highlights compliance, security and data privacy, and availability on its company page.Read 8 Oct 2026 · qualified.com

Headquarters

San Francisco, California, United StatesRead 28 Sep 2026 · qualified.com

Founded

2018Read 28 Sep 2026 · qualified.com

Acquisition news

Salesforce announced a definitive agreement to acquire Qualified on December 17, 2025, and says the acquisition closed on April 1, 2026.Read 15 Oct 2026 · salesforce.com

API access limits

Enterprise reporting endpoints require an eligible plan and activation by a Qualified Success Architect.Read 15 Oct 2026 · university.qualified.com

AppExchange listing

Salesforce AgentExchange lists Qualified as a paid Salesforce Platform API solution first listed on November 13, 2019.Read 15 Oct 2026 · appexchange.salesforce.com

AppExchange rating

5.0 out of 5 from 435 reviewsRead 15 Oct 2026 · linkedin.com

Apple app capabilities

Qualified Mobile provides visitor alerts, prioritized segments, visitor profiles, chat and voice calls for sales representatives.Read 15 Oct 2026 · apps.apple.com

Buyer deflection

Piper evaluates web-form submissions and can deflect visitors who do not meet configured buying criteria.Read 15 Oct 2026 · qualified.com

Calendar routing

Piper qualifies buyers, routes them to their assigned sales representative, and books available time instantly.Read 15 Oct 2026 · qualified.com

Client API

The JavaScript API supports visitor identification, page changes, experience display, messenger control, event handling, identity retrieval, chat and calls.Read 15 Oct 2026 · university.qualified.com

Company founding

Qualified was founded in San Francisco in 2018 by Kraig Swensrud and Sean Whiteley.Read 15 Oct 2026 · salesforce.com

Company size

LinkedIn lists Qualified as having 201–500 employees and headquarters in San Francisco.Read 15 Oct 2026 · linkedin.com

Content-download follow-up

Visitors requesting content can receive immediate follow-up containing a meeting link.Read 15 Oct 2026 · qualified.com

Customization

Teams can configure meeting types, CRM-based routing rules, which visitors see booking options, and scheduling options based on sales team availability.Read 8 Oct 2026 · qualified.com

Developer documentation

Qualified documents API functions with code samples but says support does not extend beyond documented calls or custom code troubleshooting.Read 15 Oct 2026 · university.qualified.com

Email booking

Piper includes a meeting link when it follows up with inbound leads by email.Read 15 Oct 2026 · qualified.com

Form and CTA booking

Piper can offer meeting booking immediately after a visitor submits a website form or CTA.Read 15 Oct 2026 · qualified.com

Funding

Salesforce Ventures reports that Qualified raised $12 million in Series A, $51 million in Series B and $95 million in Series C financing.Read 15 Oct 2026 · salesforce.com

Google Meet update

A 2025 release added native Google Meet integration that creates a unique meeting link for each Qualified booking.Read 15 Oct 2026 · qualified.com

High-intent use case

The system can detect high-intent target-account activity and present an immediate booking option.Read 15 Oct 2026 · qualified.com

Hosting

Qualified states that its service is hosted on Amazon Web Services and that employees do not have physical access to AWS data centers.Read 15 Oct 2026 · qualified.com

Implementation

Setup typically includes embedding the booking component on a website, connecting a CRM and routing rules, defining qualification criteria, and configuring booking options.Read 8 Oct 2026 · qualified.com

Implementation support

The implementation program assigns a Salesforce-certified consultant and support representative and targets go-live in 30 to 60 days.Read 15 Oct 2026 · appexchange.salesforce.com

Intended audience

Qualified describes Meetings as most useful for B2B companies with inbound website traffic, target account strategies, or high-value buyer journeys.Read 8 Oct 2026 · qualified.com

Limit: answer accuracy

A TrustRadius reviewer reported that Piper can become confused by questions whose answers were not explicitly prepared in its content.Read 15 Oct 2026 · trustradius.com

Limit: email triggers

A TrustRadius reviewer noted limitations in email triggers and said improvements were on the roadmap.Read 15 Oct 2026 · trustradius.com

Limit: mobile app issue

An Apple reviewer reported receiving a white screen after authentication and being unable to open the app.Read 15 Oct 2026 · apps.apple.com

Limit: multilingual setup

A TrustRadius reviewer said the backend becomes difficult when creating multiple experiences for different languages.Read 15 Oct 2026 · trustradius.com

Live chat and email

Piper can present a meeting booker during a website conversation and include a meeting link in emails to inbound leads.Read 8 Oct 2026 · qualified.com

Live-chat booking

Qualified visitors can book a meeting inside a live chat conversation before leaving the site.Read 15 Oct 2026 · qualified.com

Meeting customization

Administrators can configure meeting types, confirmation emails, and invite content.Read 15 Oct 2026 · university.qualified.com

Mobile requirements

The iPhone app requires iOS 13 or later; Mac use requires macOS 11 or later on an Apple M1-or-newer Mac.Read 15 Oct 2026 · apps.apple.com

Other integrations

Qualified lists Salesforce, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, 6sense, and Demandbase integrations.Read 8 Oct 2026 · qualified.com

Plan availability

Qualified presents Premier, Enterprise, and Ultimate plans and directs visitors to contact the company for pricing.Read 8 Oct 2026 · qualified.com

Plan features

Premier includes meeting booking, while Enterprise adds agent handoff, MCP and API access, and a Salesforce sandbox.Read 8 Oct 2026 · qualified.com

Plan limits

The listed plans specify monthly web-session and active-email-contact limits, with capacities increasing by tier.Read 8 Oct 2026 · qualified.com

Praise: TrustRadius strengths

Reviewers repeatedly praise real-time visitor routing, an intuitive interface, and Salesforce integration.Read 15 Oct 2026 · trustradius.com

Privacy and deletion

Qualified says it supports GDPR deletion requests and hard-deletes visitor information from production systems within one quarter after an approved request.Read 15 Oct 2026 · qualified.com

Qualification and routing

Meetings uses visitor and account data to identify qualified buyers and automatically route them to the right sales representative.Read 8 Oct 2026 · qualified.com

Rating on Apple App Store

4.3 out of 5 from 10 reviewsRead 15 Oct 2026 · apps.apple.com

Rating on G2

4.9 out of 5 from 1512 reviewsRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.6 out of 5 from 5 reviewsRead 15 Oct 2026 · gartner.com

Rating on TrustRadius

8.9 out of 10 from 37 reviewsRead 15 Oct 2026 · trustradius.com

Reporting

Meetings metrics include bookings, visitor-to-meeting conversion, pipeline generated, meeting quality, and time from interest to scheduling.Read 8 Oct 2026 · qualified.com

Security controls

Qualified states that it encrypts data in transit, uses DDoS mitigation, least-privilege access, SSO and MFA, and runs annual SOC 2 Type II audits.Read 15 Oct 2026 · qualified.com

Server API

The server-side API provides enterprise conversation-reporting endpoints plus utility endpoints for GDPR deletion requests and meeting cancellation.Read 15 Oct 2026 · university.qualified.com

Website conversion

Piper can offer a meeting after a visitor submits a website form or CTA, helping accelerate speed to lead.Read 8 Oct 2026 · qualified.com

Plans and prices

Every Piper Meetings plan and price →

Where Specifiction places it

• AI Sales Assistants#18 of 347.7
• Sales Appointment Scheduling Software#13 of 237.6