Plivo Verify
plivo.com
What it is
Plivo Verify is an API for sending and validating one-time passwords for two-factor authentication. Its documentation supports SMS and voice delivery, and the pricing page also lists WhatsApp channel charges. Applications can configure OTP length from 4 to 8 digits, expiry, delivery attempts, message templates, and Android AppHash. Fraud Shield monitors traffic in real time and blocks suspicious messages to help guard against SMS pumping. Quick-start examples cover Python, Node.js, Ruby, and cURL for creating and validating OTP sessions; delivery status and webhooks are also listed. Plivo charges priced on request for verification and Fraud Shield, but applicable SMS, voice, or WhatsApp channel charges still apply. The service is not enabled by default and is provisioned to direct brands subject to minimum monthly commitments: USD 1,000/month for the US, Canada, UK, Australia, and India (ILDO), or USD 10,000/month for additional pre-registration countries. Customers do not need sender registration or KYC because Plivo uses its own registered Sender IDs. Plivo says it encrypts data in transit with TLS 1.2 or greater and at rest with AES-256, and states that it is SOC 2 certified and PCI DSS Level 1 compliant.
Spec sheet
- Purpose
- The Verify API sends and validates one-time passwords for two-factor authentication.Read 8 Oct 2026 · plivo.com
- Security
- Plivo says data in transit is encrypted with TLS 1.2 or greater and data at rest with AES-256.Read 8 Oct 2026 · plivo.com
- Compliance
- Plivo states that it is SOC 2 certified and PCI DSS Level 1 compliant, with annual independent audits.Read 8 Oct 2026 · plivo.com
- Support
- The Verify page advertises 24/7 support via Slack and phone calls with a guaranteed same-day response.Read 8 Oct 2026 · plivo.com
- Headquarters
- Austin, Texas, USARead 28 Sep 2026 · plivo.com
- Founded
- 2011Read 28 Sep 2026 · plivo.com
- Company
- Plivo was founded in 2011 and lists its headquarters in Austin, Texas.Read 8 Oct 2026 · plivo.com
- Availability
- Verify is not enabled by default and is provisioned to direct brands subject to minimum monthly commitments.Read 8 Oct 2026 · plivo.com
- Configurable OTP
- Verify applications can configure OTP length from 4 to 8 digits, expiry, delivery attempts, message template, and Android AppHash.Read 8 Oct 2026 · plivo.com
- Delivery channels
- The API documentation supports SMS and voice OTP delivery; the Verify pricing page also lists WhatsApp channel pricing.Read 8 Oct 2026 · plivo.com
- Fraud protection
- Fraud Shield monitors traffic in real time and blocks suspicious messages to help protect against SMS pumping.Read 8 Oct 2026 · plivo.com
- Geographic coverage
- The documentation says a USD 1,000 monthly commitment covers the US, Canada, UK, Australia, and India (ILDO), while USD 10,000 adds pre-registration countries.Read 8 Oct 2026 · plivo.com
- No sender registration
- The documentation says customers do not need to complete sender registration or KYC because Plivo delivers OTPs through its own registered Sender IDs.Read 8 Oct 2026 · plivo.com
- Pricing
- Plivo charges no OTP verification or Fraud Shield fee; customers pay the applicable SMS, voice, or WhatsApp channel charges.Read 8 Oct 2026 · plivo.com
- SDKs and API
- The quick start shows Python, Node.js, Ruby, and cURL examples for creating and validating OTP sessions.Read 8 Oct 2026 · plivo.com
Plans and prices
Strong points and limits
Strong points
- Configurable OTP length, expiry, and delivery attempts
- Fraud Shield blocks suspicious messages
- Examples provided for four programming options
- Delivery status and webhooks are listed
Limits
- Not enabled by default
- Minimum monthly commitment is required
- Channel charges apply
- Provisioning is limited to direct brands
Who it suits
Plivo Verify suits direct brands building OTP-based two-factor authentication through an API. Teams should account for the required monthly commitment and channel charges before seeking provisioning.
Verdict
Plivo Verify offers configurable OTP delivery and fraud monitoring, with no per-contact verification fee. Access requires provisioning and a monthly commitment, while delivery-channel charges remain payable.
Where Specifiction places it
- Phone Verification Software#6 of 247.5
- Multi-Factor Authentication APIs#15 of 257.5
- Transactional SMS Software#46 of 767.5