ProLine
useproline.com
What it is
ProLine is a communication-first CRM for residential roofers, with quoting, calling, texting, and workflow automations. Users can customize and send quotes and collect signatures, while a built-in phone system handles calls and texts inside the CRM. Automations cover speed-to-lead, lead rehash, appointment reminders, sales follow-up, job updates, and review requests. The Better plan lists inbound and outbound AI voice agents, call summaries and scoring, an insurance estimate manager, and an AI voice roleplay trainer. Direct integrations include QuickBooks, CompanyCam, and Google Calendar; Zapier can connect the CRM to thousands of apps. ProLine says it does not directly integrate with financing platforms. The app is available on Android and iOS, as well as web. GOOD costs $497 a month for three seats; BETTER costs $797 a month and BEST costs $1,697 a month, each for three seats. ProLine says customers own their data and can export account data by CSV, including after cancellation. Support is listed for free account users through chat, email, and Zoom.
Spec sheet
- Product
- ProLine describes itself as a communication-first CRM for residential roofers.Read 30 Sep 2026 · useproline.com
- Integrations
- ProLine lists direct integrations including QuickBooks, CompanyCam, and Google Calendar, and says Zapier can connect it to thousands of apps.Read 30 Sep 2026 · useproline.com
- Mobile apps
- The ProLine mobile app is available on the Google Play Store and Apple App Store.Read 30 Sep 2026 · useproline.com
- Support
- The support page says support is included for free account users and offers chat, email, and Zoom support.Read 30 Sep 2026 · useproline.com
- AI features
- The Better plan lists inbound and outbound AI voice agents, AI call summaries and scoring, an insurance estimate manager, and an AI voice roleplay trainer.Read 30 Sep 2026 · useproline.com
- Automations
- Automations include speed-to-lead, lead rehash, appointment reminders, sales follow-up, job updates, and review requests.Read 30 Sep 2026 · useproline.com
- Calling and texting
- ProLine provides a built-in phone system for calls and texts from inside the CRM.Read 30 Sep 2026 · useproline.com
- Data export
- ProLine says account data can be exported via CSV, including after cancellation.Read 30 Sep 2026 · useproline.com
- Data ownership
- ProLine says customers own the leads, contacts, projects, and other data they add.Read 30 Sep 2026 · useproline.com
- Free account
- ProLine says users can keep project and contact data stored for free on its Base Account plan after canceling a paid plan.Read 30 Sep 2026 · useproline.com
- Guarantee
- ProLine says it will refund the customer if they do not sell one additional job within 30 days.Read 30 Sep 2026 · useproline.com
- Integration limit
- ProLine says it does not directly integrate with financing platforms.Read 30 Sep 2026 · useproline.com
- Onboarding
- ProLine advertises free done-for-you onboarding and says its goal is to onboard a business within 45 days.Read 30 Sep 2026 · useproline.com
- Quoting
- Users can customize and send quotes and collect signatures in ProLine.Read 30 Sep 2026 · useproline.com
- Support hours
- The support page lists support hours as 10 AM to 10 PM ET Monday through Friday, with limited weekend support for pressing issues.Read 30 Sep 2026 · useproline.com
Plans and prices
Strong points and limits
Strong points
- Built-in calling and texting.
- Automations cover appointments, job updates, and reviews.
- Three listed direct integrations plus Zapier connectivity.
- Customers can export data via CSV, including after cancellation.
- Mobile app available on Android and iOS.
Limits
- GOOD costs $497 a month for three seats.
- No direct financing-platform integrations.
- Support hours are listed as 10 AM–10 PM ET weekdays, with limited weekend support.
- BEST costs $1,697 a month for three seats.
Who it suits
ProLine suits residential roofing businesses that want calls, texts, quotes, and follow-up workflows in a CRM. Roofing teams that rely on financing-platform integrations should note that direct integrations are not offered.
Verdict
ProLine centers customer communication and follow-up for residential roofers, with AI features listed on BETTER. Its plans start at $497 a month, and financing-platform connections are not direct integrations.
Where Specifiction places it
- Roofing Software#14 of 257.7