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SPECIFICTION
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Quitlo

quitlo.com

From $349/mo Free plan WebAPI
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Spec score 7.7 #31 of 46 in Dunning Management Software

What it is

Quitlo uses AI voice calls to help SaaS teams recover failed payments and collect feedback about churn, low NPS scores and other customer issues. For a failed payment, it says it can call within minutes and provide a payment-update link. Playbooks cover churn exit calls, NPS follow-ups, onboarding check-ins and win-back calls. After each call, structured summaries and insights can reach Slack within minutes. Listed integrations include Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom and Zapier, with more than 40 additional tools available through unified APIs. Quitlo supports API and webhooks and lists phone, email, SMS and Slack notifications. Performance is free upfront with a 15% recovered-MRR charge. Payment Recovery costs $349 a month for 100 calls; Full Platform costs $1,499 a month for unlimited calls and all modules.

Spec sheet

What it does
Quitlo uses AI voice calls to recover failed SaaS payments and gather customer feedback about churn, low NPS scores, and other issues.Read 8 Oct 2026 · quitlo.com
Intended users
Quitlo describes its product as built for SaaS teams and says its calls are intended to help them understand churn, failed payments, and customer feedback.Read 8 Oct 2026 · quitlo.com
Trial
The pricing page calls performance pricing a free trial for Payment Recovery and offers 10 free conversations to test other modules.Read 8 Oct 2026 · quitlo.com
Integrations
The integrations page lists Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom, and Zapier, and says 40+ more tools are available through unified APIs.Read 8 Oct 2026 · quitlo.com
Security
Quitlo says OAuth tokens are encrypted at rest, data is transmitted using TLS 1.2 or higher, and database row-level security limits customers to their own data.Read 8 Oct 2026 · quitlo.com
Support
Quitlo lists [email protected] for technical support and says active customers get priority response.Read 8 Oct 2026 · quitlo.com
AI disclosure and opt-out
Quitlo says every AI call identifies itself as AI, provides an immediate option to end the call, and does not call again after an end user opts out or hangs up.Read 8 Oct 2026 · quitlo.com
Call summaries
Quitlo sends structured conversation summaries and insights to Slack within minutes of a call ending.Read 8 Oct 2026 · quitlo.com
Data retention
The privacy policy says data is retained for 90 days after cancellation and call recordings for 90 days after a call, then permanently deleted.Read 8 Oct 2026 · quitlo.com
Other conversations
Its playbooks include churn exit calls, NPS follow-ups, onboarding check-ins, and win-back calls.Read 8 Oct 2026 · quitlo.com
Payment recovery
For failed payments, Quitlo says it calls customers within minutes and can deliver a payment update link.Read 8 Oct 2026 · quitlo.com
Privacy rights
Quitlo says customers can request data access, correction, deletion, and export, and that it offers a Data Processing Agreement upon request.Read 8 Oct 2026 · quitlo.com

Plans and prices

Performance Free $0 upfront; 15% of recovered MRR Payment recovery calls · structured Slack summaries · Stripe integration Read 8 Oct 2026 · quitlo.com
Payment Recovery $349 a month $349/mo 100 AI recovery calls/mo · payment update links · voicemail detection · recovery dashboard Read 8 Oct 2026 · quitlo.com
Full Platform $1,499 a month $1,499/mo Unlimited calls · all modules · CRM sync · benchmarks · custom AI prompts · dedicated onboarding Read 8 Oct 2026 · quitlo.com

Every Quitlo plan and price →

Strong points and limits

Strong points

  • Calls failed-payment customers within minutes
  • Provides payment-update links
  • Sends structured summaries to Slack
  • Supports API and webhooks
  • Offers multiple conversation playbooks

Limits

  • No free plan
  • Payment Recovery costs $349 a month
  • AI calls require disclosure to recipients
  • Call data is retained 90 days

Who it suits

It is intended for SaaS teams focused on payment recovery, churn conversations, onboarding follow-ups and customer feedback.

Verdict

Quitlo combines automated phone outreach with payment workflows and conversation summaries. Review its per-month plans, recovered-MRR pricing and data-retention terms before choosing a deployment.

Where Specifiction places it

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